Lead Senior Consultant resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Career Overview
Seasoned professional with 22 years of health care experience, consulting, management, and departmental operations. System architect adept at implementing, customizing, upgrading, and migrating hospital systems. Over 12 years of experience with MEDITECH READY 6x, Client/Server and Magic systems. As well as, optimization of MEDITECH software utilization, clinical workflows, and system design. Led and managed numerous implementations of multi-facility, large/small hospitals across the country. Managed multi-disciplinary teams across the healthcare continuum. Developed educational plans and trained end-users. Possesses highly developed organizational, communication, interpersonal, and problem remediation skills.
Areas of Expertise
  • MEDITECH 6.1 READY Implementations
  • Project & Personnel Management
  • Assessments & Planning
  • Workflow Redesign
  • Optimization & Maintenance
  • Third Party Interface (Management & Testing)
  • System Migrations
  • Advanced Clinical Systems (ACS)
  • Patient Care Systems (PCS)
  • Bedside Medication Verification (BMV)
  • Order Management (OM)
  • Enterprise Medical Record (EMR)
  • Computerized Physician Order Entry (CPOE)
  • Management Information System (MIS)
Professional Experience
Lead Senior Consultant, 09/2012 - Current
Sungard Availability Services Richardson, TX,
  • Associate project manager for MEDITECH 6.x READY clinical applications implementations
  • Managed MEDITECH 6.1.7 advanced clinical, multi-facility READY implementation
  • Managed MEDITECH 6.07 PCS, BV, EDM READY implementation
  • Supported numerous upgrades across the MEDITECH continuum
  • Coordinated and managed integration between and across modules
  • Assisted with third-party interface establishment and testing
  • Supported Meaningful Use initiatives 
  • Co-chaired and directed physician advisory committee
  • Analyzed and directed redesign of workflows
  • Developed computer-based, instructor-led educational programs
  • Provided end-user training across disciplines
  • Managed multi-disciplinary core teams
  • Facilitated executive steering committee
  • Provided dictionary build assistance and guidance
  • Developed and supported testing, conversions, and Go-Live events
  • Provided post-live optimization
Senior Manager MEDITECH Resource Manager, 04/2011 - 09/2012
Aldi Worcester, MA,
  • Managed Advanced Clinical System (ACS) teams providing subject matter expertise in hospitals throughout the United States, Canada, and United Kingdom
  • Coordinated Dell Services ACS methodology and service offerings 
  • Managed staffing assignments across Dell MEDITECH Practice Group
  • Provided implementation knowledge base support 
  • Managed healthcare consulting related education
  • Hired, trained and supervised consultants
  • Managed subcontractors - interviewed, hired, and placed on projects
  • Managed and processed monthly invoicing
MEDITECH Management Consulting & Senior MEDITECH Consultant, 10/2005 - 04/2011
Buckner International Austin, TX,
  • Assisted in the implementation of MEDITECH Advanced Clinical Systems applications and upgrades
  • Performed readiness assessments
  • Superintended teams, risk management, escalation of issues, establishment of standards, process redesign, dictionary build, integration testing, review/revision of policies/procedures
  • Abetted project management
  • Acted as lead clinical consultant for core teams
  • Built and managed project plans
  • Mentored senior consultants
  • Trained multidisciplinary professionals on dictionary design, functionality, and workflow
  • Ensured integration design functionality
  • Aided 3rd party interface setup, testing, and roll out
  • Assisted change control management
Applications Specialist, 04/2004 - 09/2005
  • Trained core team leaders in implementation of MEDITECH Advance Clinical Applications
  • Performed in-house PCS, OE, MIS and POM enhancement seminars
  • Executed troubleshooting across multiple applications
  • Supervised integration between the Client/Server and Magic
  • Collaborated with programmer analysts to resolve technical issues
  • Managed client accounts
Facility Manager, 10/2001 - 03/2004
UMASS Community Healthlink, Inc City, STATE,
  • Managed operation of, multi-programmatic, long-term, healthcare residential facilities
  • Hired, trained, and supervised staff
  • Managed operational budget
  • Managed facility maintenance
Quality Assurance Coordinator & Facility Manager, 07/2000 - 09/2001
Advocates, Inc City, STATE,
  • Assured compliance of Developmental Disabilities Division with Department of Mental Retardation requirements/certifications 
  • Orchestrated/restructured residential programs 
  • Managed operation of eight-bed long-term care facility
Bachelor of Science: Business Administration Management, Expected in May, 2004
Becker College - Worcester, MA
Associate of Science: Computer Information Systems, Expected in May, 2002
Quinsigamond Community College - Worcester, MA
Manage, Lead, Implement, Assess
Problem-Solve, Develop, Build, Redesign
Hire, Supervise, Train, Support
Excellent Team Associate & Leader
Exceptional Interpersonal Abilities

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Resume Overview

School Attended

  • Becker College
  • Quinsigamond Community College

Job Titles Held:

  • Lead Senior Consultant
  • Senior Manager MEDITECH Resource Manager
  • MEDITECH Management Consulting & Senior MEDITECH Consultant
  • Applications Specialist
  • Facility Manager
  • Quality Assurance Coordinator & Facility Manager


  • Bachelor of Science
  • Associate of Science

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