Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Skills
People skills
Team management
Organizational skills
Conflict resolution
Computer skills
Data management
Multitasking
Experience
Lead Recreation Assistant, 07/2020 - 11/2022 Department Of Defense – Springfield, OH,
Assisted with daily operations of multiple fitness facilities.
Liaison between supervisors and outside entities via phone call/ emails/ etc.
Supervises other staff members and coordinates installation access with tenant commands.
Develops employee work schedules for manager approval.
Assists with supervision of personnel in the absence of the facility manager.
Provides on the job training to new employees and for the roles and responsibilities that they will be responsible for and serves as a subject matter for applicable computer programs used in the facility operations.
Instructs employees of specific tasks and job techniques and makes available established written instructions, reference materials, and supplies needed.
Maintains and protects classified and sensitive information in accordance with established process such as Protected Personal Information (PII).
Prepares monthly data report to submit to manager.
Produce and distribute a variety of daily, weekly, monthly, quarterly, and yearly reports.
Uses and automated supply network to input, revise, and retrieve specialized reports.
Answer questions, disseminate or discuss information, take orders, and address complaints by communicating with customers, employees, and other individuals.
Assists with facility maintenance to include grounds janitorial, safety/sanitation, and repair.
Operates a point of sale system and various other computer software programs in order to receive payments for admission, class/program registrations, issuing membership cards, making facility reservations and recording/tracking data.
Maintains system for upcoming visits requests and ensure all actions and deadlines are met.
Knowledgeable about sports, fitness and aquatic programs (ex: activities, events, and other Fleet and Family Readiness programs)
Recreation Assistant, 01/2020 - 07/2020 City Of Round Rock – Round Rock, TX,
Greeted & assisted patrons.
Answered incoming phone calls and provided basic information concerning the Fitness center/ Gym.
Assisted with conducting events sponsored by the Fitness Center/ Gym.
Checked facility for security, fire, & safety issues.
Assisted with maintenance on equipment.
Cleaned facility
Sales Associate, 08/2017 - 01/2020 Haselwood Auto Group – Bremerton, WA,
Built trusting relationships with customers by making personal connections.
Mentored team members in mastering sales techniques to consistently exceed objectives.
Worked with fellow sales team members to achieve group targets.
Sold various products by explaining unique features and educating customers on items that they were unsure of.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Answered incoming telephone calls to provide store, products and services information.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Answered all phone calls and forwarded to the designated lines.
Obtained customer information and coordinated with the warehouse supervisor to schedule appointments.
Order Clerk, 02/2018 - 08/2018 Wise Snacks – Atlanta, GA,
Answering incoming phone calls and forwarding to the designated line.
Receiving and filing correspondence, organizing appointments, greeting guests, and answering phones for clerical support in the office.
Help fulfill orders for clients and customers by retrieving orders from database and files.
Import and export files.
Obtain customer information, enter on order forms, and schedule appointments.
Prepare invoices, shipping documents, and contracts.
Issue invoices and credit memos.
Send out monthly billing statements.
Issue RA #'s for damages.
Create manifests.
Maintain data entry fundamentals by following data procedures and techniques.
Fixes and troubleshoots discrepancies that occur in the software program.
Assist fellow employees and customers regarding and questions and concerns.
Retrieve orders from database, import and export orders from customers.
Review orders in the downstairs system to ensure orders are filled and to correct orders that have an unfilled order status to meet customers requirements.
Front of House Team Member, 08/2017 - 04/2018 Chick-Fil-A – Costa Mesa, CA,
Welcomed each patron warmly, opened door and engaged guests to learn how to best serve needs.
Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
Looked for ways to serve without direction and regularly pitched in by cleaning up and organizing front area, replenishing condiments and napkins and bussing during busy times.
Took to-go phone orders from guests following outlined procedures.
Read arriving order tickets, placed onto ticket track and periodically checked cooking times on orders.
Sales Associate, 08/2016 - 05/2017 Haselwood Auto Group – Casper, WY,
Greet and engage with customers at all times, using company products to connect with the customers.
Listen to the customer and observe non-verbal cues to anticipate services when needed.
Maintain a clean and safe environment that prevents loss and minimize risk.
Offer product suggestions and try to add on additional items when engaging with customer.
Answered incoming telephone calls to provide store, products and services information.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Education and Training
High School Diploma: , Expected in 05/2017 - Kapolei High School - Kapolei, HI GPA:
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