Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

The Objective Seeking a responsible career opportunity that will require me to implement my skills, abilities and experience to ensure the organization’s success. Organized Program Support Assistant assists team members and managers with maintaining calendars, receiving and composing communications and replying to inquiries. Strengths include oral and written communication. Reliable and dedicated with 10 years of experience.

Skills
  • Appointment scheduling
  • Program file distribution
  • Document retrieval
  • Memo preparation
  • Human resource laws knowledge
  • Proper phone etiquette
  • Excel spreadsheets
  • Customer relations
  • Office equipment proficiency
  • Multitasking
  • Data management
  • Team building
  • Computer skills
  • Training & Development
Experience
Lead Recreation Assistant, 05/2018 - 06/2021
Department Of Defense Fort Smith, AR,
  • Performs a variety of technical duties that facilitate the daily operations of a large fitness center serving 800k+ patrons.
  • Develops supply lists for acquisition with outline directives from management.
  • Maintained the Air Force's second largest Fitness Center equipment inventory.
  • Ensures that items proposed to management for purchase were in alignment with mission goals and were an efficient use of budget funding.
  • Performs various administrative duties such as preparing memorandums, providing written responses, personnel action, reports or official letters for distribution.
  • Applies a wide range of Human Resources concepts in the execution of daily duties.
  • Reviews position descriptions to ensure subordinates were operating in the scope of their duties.
  • Researches, analyzes and classifies qualifications and skills needed for different positions.
  • Explains the standards and compliant procedures to fellow employees regarding assigned duties and policies that did not align with regulations and outlined performance descriptions.
  • Assists new employees by providing an overview of employee benefits and assisting in the completion of employment documents.
  • Communicates, provides and defines administrative requirements of specific technical training exercise and support areas for specialized programs and projects.
  • Responds to customer inquiries on such matters as procedures for filing applications, status of recruitment announcements, kinds of vacancies in the organization serviced and hiring procedures and announcements.
  • Utilizes automated database systems and spreadsheets to query, retrieve and analyze information.
Recreation Aid and Assistant , 05/2010 - 08/2018
City Of Chicago, Il Chicago, IL,
  • Promoted good customer relations by greeting and assisting customers with appropriate services, assessments, monitored daily activities and flow of facility.
  • Initiated, tracked and forwarded telephone consults from beneficiaries to the appropriate department.
  • Performed various administrative duties such as photocopying, maintaining office supplies, using varied and advanced functions of word processing software.
  • Maintained knowledge of all Air Force Instruction (AFIs) and local Operating Instructions (OIs) pertaining to the fitness program.
  • Issued, received, inspected, cleaned, repaired and replaced recreation checkout equipment.
  • Proposed potential changes to the fitness center director to enhance customer experience based on observations and concerns.
  • Communicated with customers personally and via telephone to provide a positive custom experience.
  • Managed reservations for basketball courts, deployments, redeployments, softball fields, etc.
  • Escorted personnel in performing staff assistance visits.
  • Established and maintained a working relationship with the director and supervisors from other departments.
  • Completed financial paperwork.
  • Assisted in opening and closing cash registers.
  • Performed daily setups of cash collections, collected fees, issued receipts and accounted for funds collected.
  • Performed daily resale inventory and safeguarded funds.
  • Used automated systems to check identification to verify eligibility for facility use and service eligibility.
Student Intern, 07/2015 - 11/2015
Day Break Adult Day Services City, STATE,
  • Worked closely with program director and staff to provide positive experiences to clients.
  • Explained program services, requirements, policies and procedures to individuals.
  • Educated individuals about the benefits of the program and how it can provide to the served population.
  • Facilitated and planned activities to individuals and groups who suffer from Alzheimer's, cognitive impairment, or disabilities.
  • Communicated with clients at an individual level and a group level.
  • Marketed a wide range of programs and support activities for client population.
  • Provided information on available resources and outreach services.
  • Evaluated local health care systems and operations with program director.
  • Discussed observations and concerns with program director on how to better serve the client population (i.e.
  • Appropriate referral services).
  • Maintained a working relationship with program director and case managers.
  • Interviewed clients to determine changes that warranted updates to files.
  • Documented interviews to evaluate the relevance of information collected to the problem described by the client.
  • Developed initial tentative conclusions as to appropriate referral sources or recommended treatment to the staff.
  • Provided feedback to director and case managers on different areas concerning medical records activities.
  • Discussed concerns, issues and provided assistance in developmental goals and plans.
  • Worked with case managers to ensure all files were updated accurately and according to policies and procedures.
  • Clearly articulated discrepancies in clients' files to case managers.
  • Worked in client records to efficiently update client information.
  • Obtained pertinent history and other case information to be incorporated in the file as background information for planning indicated services.
  • Knowledgeable of medical records administration principles, practices and legal requirements that relate to the release of medical information.
  • Documented, filed, prepared, incorporated notes and appropriate forms maintained from client's medical information.
  • Identified and resolved medical records administrative issues.
  • Prepared reports in accordance with regulations, policies and precedents.
  • Researched, analyzed and classified qualifications and skills to needed to better suite client population.
  • Prepared a research presentation and a report with the director based on clients' acuity levels.
Education and Training
Bachelor of Social Work: , Expected in 12/2015
-
University of Alaska Anchorage - Anchorage, AK
GPA:
High School Diploma: , Expected in 05/2010
-
Barrlett High School - Anchorage, AK
GPA:

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Resume Overview

School Attended

  • University of Alaska Anchorage
  • Barrlett High School

Job Titles Held:

  • Lead Recreation Assistant
  • Recreation Aid and Assistant
  • Student Intern

Degrees

  • Bachelor of Social Work
  • High School Diploma

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