Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary
  • Quality Assurance leader with over 9 years of experience bringing revenue generating Software, Product and Services to market.
  • Diversified skills across the entire Quality Assurance life cycle, with focus on Quality testing and automation.
  • Worked in different industry verticals including High Tech, Banking, Healthcare,  
  • Program and Project Management experience leading globally distributed Quality Engineering teams driving towards a common set of goals.
  • Extensive experience in working with large Fortune 1000 customers, working on delivering customized and configurable software tailored to their unique requirements.
  • Adept in motivating and driving cross-functional collaboration across different groups such as product management, development, security, infrastructure, customer support to achieve common vision and goals.  
  • In depth knowledge of different software development methodologies including Agile, SCRUM, Waterfall, Rational Unified Process among others.  
  • Expertise in different types of testing including Functional, System, Mobile, Regression, Back End, Front End, User Acceptance and Automated Testing.
Core Qualifications
  • Selenium, HP Quick Test Pro, Quality Center, Soap UI, ready API, Advanced REST Client, HP Quality Center, Test Director, Http dev Client, rest Consol.Cucumber Xray,Zephyr, Wiki, AWS
  • Defect Management: JIRA, Bugzilla, Splunk
  • Clear-Quest Configuration/Version control: Jenkins, Git-Hub/Stash,
  • Languages: Java, Java script, XML, VB Script
  • Databases and OS: Oracle, MySQL, No SQL and SQL Server / UNIX, Mac, Windows, Couchbase
  • Agile software development
  • Managing tight deadlines
  • Strong communication skills
  • Working independently
  • Leadership
  • Large-scale systems
  • Working with large data sets
  • Software Development Life Cycle principles (SDLC)
  • Communicate frankly and respectfully verbally and in writing.
  • Calm and clear headed under pressure.
  • Outspoken, Proactive, Technical.
  • Thinks in terms of the business.
  • Deals with ambiguity well.
  • Abstract thinking. 
02/2013 to Current
Lead Quality Engineer American Eagle Bel Air, MD,


Cvent is a leading cloud-based enterprise event management platform which offers software solutions to event planners for online event registration, venue selection, event management, mobile apps for events, e-mail marketing and web surveys also provides hotels with a targeted advertising platform designed to reach event planners looking for suitable venues.

  • Constantly applying best practices of software Quality Assurance while staying abreast of advances in the practice.
  • Managing multiple projects along with leading an Onshore and an Offshore teams.
  • Responsible for mentoring team members, driving them toward ownership, success, constant delivery of best quality with respect to deadlines..
  • Responsible for maintaining the team culture, building trust and transparency and Promoting work environment.
  • Driving collaboration and communications with product owners, and Leads to assure quality,, identify risks and standards are Covered.
  • Participating in design, kickoff, requirements walk through meetings.
  • Analyzing and reporting issues, setting up and driving a retrospective meeting to brainstorm frequent seen issues.
  • Testing web applications in Waterfall and Agile environments.
  • Designing and developing test plans for both manual and automation testing.
  • Defining automation road map along with creating and maintaining the automation backlog.
  • Understanding of Quality Assurance Life Cycle and Software Development Life Cycle.
  • Hands on test case writing, test case review and automation scripting.
10/2010 to 01/2017
Quality Assurance Analyst Breakthru Beverage Group Grand Junction, CO,

The NIH is the premier bio-medical research center for the world.Its 27 Institutes and Centers employ approximately 18,000 employees doing a vast array of jobs, all supporting efforts for a healthy nation.

  • Analyzed System Requirement Specifications and developed test plans and test cases to cover all the requirements.
  • Ensured that all the test cases are uploaded in the Quality Center along with the master test plan.
  • Coordinated Test Plan and Test script walkthroughs with business, programmers and testers.
  • Worked of defect resolution with testing team and programmers.
  • Troubleshoot the system problems and logged the defects in Quality Center.
  • Wrote complex PL/SQL statements to perform the backend testing of the Oracle database.
  • Performed regression test to reaffirm the test results using Quick Test Professional (QTP).
  • Created, executed & reported performance scripting with Load Runner against multiple product releases.
  • Troubleshoot the system problems and logged the defects in Quality.
  • Worked in Agile environment with 2-4 week sprints, daily scrum meetings, code-coverage against tests.
11/2008 to 01/2010
Software Automation Engineer Altair Bedford, TX,

Oracle offers a comprehensive and fully integrated stack of cloud applications, platform services, and engineered systems.With more than 420,000 customers and deployments in more than 145 countries, 

  • Performed various types of testing, such as functional, smoke, regression, user acceptance, negative, Security, GUI, end to end, configuration, performance, load and back-end.
  • Tested application security features, including session expiry, book marking, passwords and compatibility across multiple browser types and encryption levels and Back-End testing by writing SQL queries.
  • Executed and maintained the automated scripts using QTP.
  • Actively participated in test case automation using a structured, key word driven framework with QTP.
  • Created Regression suite for various test scenarios; Tested and executed the suite whenever a code was changed using Quick Test Professional (QTP).
07/2006 to 11/2008
Quality Assurance Tester Coyote Detroit, MI,

Wachovia provided a broad range of retail banking and brokerage, asset and wealth management, and corporate and investment banking products and services to customers along with nationwide retail brokerage, mortgage lending.

  • Performed manual and automated testing.
  • Involved in writing the test script, analysis of data requirements, gathering all testing information, setting up the test bed for testing the application.
  • Identified defects and reported them using Test Director.
  • Executed SQL statements and stored procedures for testing the data returned by the Reports.
Expected in 2009
Master of Science: Engineering
MMU (Mouloud Mammery University ) - Tizi-Ouzou, Tizi-Ouzou
Expected in 2016
- ,
Training: 8 months working with an Agile couch Mr Loving Chip To  learn and implement the new the Agile Processes at Cvent improve efficiency, clarity in reporting project timelines and well as promote self managed teams.
English, French, Arabic

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  • MMU (Mouloud Mammery University )

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