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lead painter resume example with 7 years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Enthusiastic in customer service and driven to provide high-quality work. Adept at working quickly without sacrificing results. Ready to bring years of experience to new position with long-term potential.

Hardworking and reliable professional with strong ability in fast paced environments and exceeding expectations. Offering the ability to learn fast, determination, and drive. Highly organized, proactive and punctual with team-oriented

My motivation to succeed at anything I do adds value to any organization in need of great collaboration, interpersonal, and multitasking abilities. Meets tight deadlines every time.

Skills
  • Adaptive team player
  • Inbound and Outbound Calling
  • Credit card payment processing
  • Clerical support
  • Call Center Operations
  • Problem-solving abilities
  • Process optimization
  • Sales expertise
  • High-energy attitude
  • Conflict mediation
  • Customer relations
  • Office equipment proficiency
  • Technologically savvy
  • Courteous demeanor
  • Retail sales customer service
  • Relationship selling
  • Retail loss prevention
  • Energetic self-starter
  • Customer- and service-oriented
  • Written and oral communication skills
  • Superb time management
  • Listening skills
  • Call centers
  • Online communications
  • Strong written communication
  • Support services
Experience
10/2019 to Current
Lead Painter Seattle Pacific University Coupeville, WA,
  • Inspected work areas after each shift to ensure proper cleanliness and organization.
  • Applied primer, paints, varnishes and lacquers to walls and surfaces.
  • Reviewed painting projects to verify highest quality and adherence to organization's strict guidelines.
  • Reported daily job updates to supervisors, including whether workers had completed tasks on time.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
08/2019 to 10/2019
Palletizer Operator Crown Holdings Sugar Land, TX,
  • Cleared machine jams to reset malfunctions for production line.
  • Applied labels and transferred products to final shipping area with smooth and consistent flow focused on synchronizing operations and meeting timetables.
  • Removed finished products from machines and separated rejected items based on standard grading qualifications.
  • Maintained optimal production schedules by safely and quickly operating packaging machinery of various types and at various stages of production lines.
  • Cleaned and removed damaged or otherwise inferior materials from supplies to prepare raw products for processing.
  • Assembled cartons and applied pads to crate to prepare for product packing.
  • Secured finished packaged items for shipment by hand tying, sewing, gluing, stapling or attaching fasteners to boxes.
  • Adjusted machine components, machine tensions, and machine pressure according to size and processing angle of product.
  • Adjusted machine components and pressure to support product processing.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved operations by working with team members and customers to find workable solutions.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
12/2017 to 07/2019
Vacuum Furnace Operator Federal Foam Technologies City, STATE,
  • Handled tasks such as racking parts, unloading furnaces and programming furnace operations with consistent expertise and attention to detail.
  • Maintained quality standards by correctly reading orders and managing processes with high degree of skill.
  • Kept operations in full compliance with quality, environmental, health and safety procedures for protection of workers and general public.
  • Coordinated furnace maintenance alongside facility leaders and maintenance teams.
  • Created and updated documentation such as SOPs, work instructions and engineering forms.
  • Assisted with furnace insulation and coil retrofits as well as programming, 5S implementation and Total Productive Maintenance (TPM).
  • Maintained compliance with established company standards, safety procedures and regulatory requirements.
  • Set flows, temperatures and belt speeds for efficient, high-quality production.
  • Drove forklift, front-end loader and hoists to move materials and ladles of molten metal.
  • Met demanding production schedules by inspecting parts, removing excess powder and loading items into furnaces.
  • Completed regular equipment inspections to assess safety and operability of each part.
  • Calculated quantity of material to be loaded into furnaces, following specifications.
  • Performed upkeep to remove ashes from furnaces, utilizing shovels and buckets.
  • Directed crane operators and crew members to load vessels with materials for processing.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
01/2015 to 12/2017
Customer Sales and Service Expert Ron Webber & Associates City, STATE,
  • Nurtured connections with established customers to identify new needs, match offerings and drive sales.
  • Engaged customers with interesting, informative presentations to highlight benefits and overcome objections.
  • Coordinated sales efforts with team members and departments such as customer service and production to orchestrate successful strategies.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Answered questions and informed customers of current sales and promotions.
  • Handled client inquiries with exceptional professionalism and enthusiasm.
  • Informed customers about product lines and services offered by company.
  • Assisted customer relationship management by addressing service requests and assisting front-end cashier and bagger clerk.
  • Provided customer service and issue resolution to increase QA satisfaction levels.
  • Engaged customers with proactive strategies to understand needs and develop successful solutions.
  • Consistently met service team sales targets and call handling quotas consistently.
  • Educated clients on how to conduct transactions with convenient online solutions.
  • Improved service quality and increased sales by developing strong knowledge of company's products and services.
  • Expressed appreciation for patronage, inviting and encouraging customer return visits.
  • Fostered relationships with product support staff, technical personnel, sales leaders, finance team and executives to transform and strengthen business processes.
  • Exceeded team goals and collaborated with staff to implement customer service initiatives.
  • Recommended, selected and helped locate merchandise based on customer needs and desires.
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges in order to provide speedy and accurate service to each customer.
  • Investigated technical issues using knowledge base and personal experience to complete timely resolutions.
  • Consulted with customers on modern styles and trends.
  • Capitalized on opportunities to enhance customer experiences and bring in repeat business.
  • Escalated customer satisfaction ratings by offering valuable insights to customers' needs and expectations.
  • Worked under strict deadlines and responded to service requests and emergency call-outs.
  • Maintained high-volume workload within fast-paced environment and consistently met performance benchmarks.
  • Evaluated benefits for each caller to determine service needs and address concerns.
  • Achieved high sales percentage with consultative, value-focused customer service approach.
  • Exceeded established service goals while leveraging customer service, sales and employee management best practices.
Education and Training
Expected in 02/1995 to to
GED:
Iowa Valley Community College - Marshalltown Community College - Marshalltown, IA
GPA:
Expected in to to
:
Argosy University - Orange, CA
GPA:

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Resume Overview

School Attended

  • Iowa Valley Community College - Marshalltown Community College
  • Argosy University

Job Titles Held:

  • Lead Painter
  • Palletizer Operator
  • Vacuum Furnace Operator
  • Customer Sales and Service Expert

Degrees

  • GED
  • Some College (No Degree)

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