lead network engineer resume example with 18+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
  • Extensive design and architectural work
  • Major WAN/MPLS buildouts
  • Complete office and datacenter buildouts
  • Security overhauls
  • Extensive network refreshes
  • Experience in supervisory capacity as well as technical lead positions
Professional Summary
Versatile Network Engineer with a 11-year background in network design and architecture, hardware and software troubleshooting, and network management. Highly talented at resolving complex technical issues efficiently to maintain uptime and increase productivity levels, including in high availability networks under emergency situations. Extensive knowledge of requirements needed for complex architecture projects and documentary needs. Excellent customer service, teamwork, leadership, explanation of technical solutions, communication skills, prioritization of issues and time management
  • STP, dot1q, 802.1q, VTP, PVST/PVST+, RSTP, MLS, NetFlow, CEF, HSRP, VRRP, LACP, EtherChannel, VACL, SPAN, RSPAN, vPC, VRF
  • SIP, QoS, Multicasting (PIM, IGMP, CGMP, DVMRP, MSDP), WAN (PPP, HDLC, Frame Relay, MPLS, MLPPP) , NTP, DHCP, AAA, TACACS+, RADIUS, 802.1x, dot1x, SSH, SFTP, SNMP, Wireless, WEP, WPA2
  • Windows, Linux, Office
  • Cisco - 2800 series routers, 3800 series routers, 7600 series routers, CRS series routers, 2900 series switches, 3500 series switches, 4500 series switches, 6500 series switches, Nexus 2k and 5k series switches, MDS9100 series SAN switches, ASA 5510, ASA 5520, ASA 5512-X, ASA 5515-X, PIX, 1100 series APs, 1200 series APs, Meraki MR24 and MR34
  • Juniper - QFX5100, SRX650/240
  • Ciena - 3300/5300 series switches
  • Foundry - 2048, 2400 series, 4800 series, NI400 series switches
  • Sandvine - Policy Traffic Switches (PTS) and Subscriber Policy Broker (SPB)
  • Redback - SmartEdge 1200
  • Tipping Point IPS
  • Radware - AppDirector, LinkProof
  • Citrix - SDX 11500 and 11515, VPX
  • ExtraHop Discover
  • Palo Alto - PA5020
  • CheckPoint - 13500
  • Fortinet -1200D
Work History
07/2016 to Current
Lead Network Engineer Xpo Logistics Omaha, NE,
  • Act as technical subject matter expert for all decisions and projects related to the network
  • Worked on project plan and high-level architecture for DR project. Discussed with members of the systems engineering team how to make the solution elastic and scalable. Deployed and configured required network equipment for project.
  • Set and tested various POC firewall units for next-generation firewall (NGFW) replacement project. Documented corporate needs, performed extensive testing and analysis of POC units, made recommendations
06/2013 to 06/2016
Senior Network Engineer Arch Capital Group Ltd. Winston Salem, NC,
  • Full installation, configuration and build out of new Frankfurt office to support European operations
  • Identified and resolved various issues on network, including extensive OSPF redesign of internal and edge networks, route summarization, BGP load sharing of incoming traffic, enabling ISSU upgrades of server switches, standardization of configurations, improved security protocols across various devices, simplification of management network and suggested implementation of best practices for management of production network and devices.
  • Worked on high level network architecture for separating backend traffic from customer-facing traffic and attaching networked storage options to this separate infrastructure, so high-volume traffic would be isolated from the core network to provide stability and performance gains
  • Reviewed and assisted with resolving issues related to ongoing PCI compliance audits and scans. Ensured devices were secure, patched critical vulnerabilities in a timely manner, and performed regular reviews of ACLs, authorized user lists and patch levels
2013 to 06/2013
Senior Network Engineer Arch Capital Group Ltd. Atlanta, GA,
  • Work with client (Rhapsody International) to support day-to-day operations.
  • This includes handling ticketing systems, priority issues, on-call work, upcoming projects, design work, network stability and configuration cleanup, maintaining existing network infrastructure and building out new infrastructure.
  • Set up new circuit with second ISP to provide redundant connectivity between primary office and datacenter.
  • This involves working with ISP on circuit details as well as verifying circuit installation, performing stress testing on new circuit, connecting new circuit to existing network, and configuring circuit to handle traffic along with existing circuit.
  • Set up connectivity to new client in Germany for providing service to client's customers.
  • This involved working with client in Germany on security settings for interconnectivity, as well as testing and configuring new secure connection to client.
  • This circuit also requires ongoing support as part of day-to-day operations.
  • Worked on reconfiguration of WAN accelerator to support clients in 14 new European markets to provide content.
  • This involved creating new networks to separate and streamline traffic flow from London datacenter to Seattle datacenter.
  • It also involved reconfiguration of the equipment to pass traffic via the new streamlined route while keeping existing production traffic flowing without interruption.
  • Also created a test tunnel to assist with troubleshooting any new clients wishing to use the WAN accelerator pipeline.
  • Working on design for new Frankfurt office.
  • Upcoming project work for Latin America expansion.
01/2011 to 2013
Senior Network Engineer Arch Capital Group Ltd. Omaha, NE,
  • Assisted client (Clearwire) with network maintenance, upgrades, and configuration.
  • For network maintenance, worked with and was part of 3rd tier (Tier 3) engineering team. Was required to be on-call to assist with major issues with core network that could not be resolved by first two tiers of support. Required familiarity with all core networking components (Cisco routers, Juniper firewalls, Ciena and Foundry switches, Sandvine packet inspectors), as well as Linux servers within core network. Determine appropriate resolution and/or escalation path.
  • For network upgrades, worked with the Core Network Engineering (CNE) team as part of a large project designed to replace older hardware with new equipment designed to handle higher traffic loads. This involved replacing near-EOL Foundry equipment with newer equipment. This was all required to be performed with minimal customer impact.
  • For network re-configuration, worked with CNE on a project to migrate Las Vegas traffic from slower Seattle connection to faster Los Angeles connection. Required familiarity with Ciena equipment as well as being able to create temporary paths to migrate traffic without customer impact. Multiple steps included lab testing, creating dual traffic paths, moving traffic from Seattle to Los Angeles, then cleaning up old Seattle-based network configurations.
01/2010 to 01/2011
Network Engineer Nfi Industries Elk Grove Village, IL,
  •   Assisted client (Clearwire) with network testing, working with Corporate Network Entry Testing (CNET) / Operational Acceptance to test configurations for various new markets before markets are declared ready for customer use. Involved reviewing hardware and software configurations to ensure they meet company standards, as well as intentional hardware device/interface disabling for redundancy testing. Ensured that all devices pass a thorough checklist of items before being passing inspection.
05/2006 to 01/2010
Network Administrator Altair Raymond, OH,
  • Maintained a growing network environment - as of time of leaving included approximately 30 routers, 60 switches, 15 firewalls, 15 wireless access points, 8 load balancers and 10 IPS devices.
  • Designed solutions to support expansion of the network to handle new clients and projects.
  • Installed various network equipment in different office locations based on need.
  • Setup new office in Chengdu, China (Project) - setup network switches, routers and firewalls, setup agent workstations, backhaul connectivity through corporate MPLS network, internet connectivity, VPN connectivity to client.
  • Setup MPLS network backbone infrastructure (Project) - Lead a team to analyze existing point-to-point network architecture.
  • Determined bandwidth needs and designed network connectivity via MPLS for all office locations.
  • Configured QoS to enable voice calls over MPLS network.
  • Configured multicast over MPLS network to enable remote offices to access server farm.
  • Designed redundancy of MPLS network and configured preferred traffic flow paths.
  • PCI Compliance (Project) - Analyzed security requirements for PCI compliance, submitted a plan for securing all network devices.
  • This included securing NTP, web (changing HTTP to HTTPS), DNS, console access (changing telnet to SSH), VPNs, file transfers (changing FTP to SFTP), hardening DMZ access rules and NAT rules, configuring wireless security (changing from WEP to WPA2), SNMP, logging, authentication, authorization and auditing.
  • Core Network Upgrade (Project) - Replaced older hardware with newer hardware in multiple locations, eliminated single points-of-failure to create full redundancy in network, created redundancy in internet connectivity by working with ARIN and BGP internet providers to provide multi-homed solution.
  • Setup PeopleSoft CRM environment (Project) - Created a firewall scheme to restrict internal and external access to production critical environment, set up internal agent access and corporate client access to servers, configured server blade switches to allow inter-server connectivity as well as connectivity to the rest of the network.
  • Performed supervisory role over Junior Network Administrator for period of one year as part of training for managerial duties.
  • Assigned tasks, monitored work flow and work load, acted as mentor, helped with training and certifications, discussed career path.
07/2003 to 04/2006
Desktop Support Specialist N3 Raleigh, NC,
  • Provided on-call and email support to student body for personal computing needs.
  • Replaced faulty hardware - motherboards, hard drives, memory, etc.
  • Re-installed and re-configured corrupted operating systems.
  • Troubleshot issues with WAN/LAN connectivity, modems, network cards.
  • Created hard drive backups for storage using Norton Ghost.
  • Performed system recoveries, installed system updates, anti-virus and anti-spyware.
01/2003 to 07/2003
Junior Network Administrator Custom Computer Specialists, Inc. Westbury, NY, India
  • Maintained a network of 75 computers.
  • Designed, configured and maintained a network of 10 Cisco routers and 2 Cisco switches.
  • Helped conduct Cisco training classes.
  • Installed and configured various Windows and Linux servers
Expected in May 2006
Bachelor of Science: Computer Engineering
University of Kansas - Lawrence, KS
Computer Engineering
Expected in May 2006
Bachelor of Science: Mathematics
University of Kansas - Lawrence, KS

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Resume Overview

School Attended

  • University of Kansas
  • University of Kansas

Job Titles Held:

  • Lead Network Engineer
  • Senior Network Engineer
  • Senior Network Engineer
  • Senior Network Engineer
  • Network Engineer
  • Network Administrator
  • Desktop Support Specialist
  • Junior Network Administrator


  • Bachelor of Science
  • Bachelor of Science

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