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Lead Middleware Engineer resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary
  • Over 15+ years of IT experience in Managing Infrastructures which includes installations, configurations, deployments and managing enterprise applications using PRPC 5.x/6.x/7.x ,WebSphere Application server 5.x./6.1/7.0/8.5, Websphere Process Server 6.1/7.0 , Weblogic 11g/10 on various platforms Unix/Solaris/Linux(SUSE/Redhat)
  • Experience in Managing ,installing & configuring Vignette Content management V6/V7.3.1.1
  • Experience in installing & Configuring Websphere Portal Servers 6.x
  • Complete understanding of SDLC
  • Extensively worked with webservers & experience with webservers (Apace/IHS/iPlanet/IIS)
  • Very proficient in applying/renewing SSL’s on all types of webservers.
  •  Configured Siteminder webagents for all flavors of webservers Apache/IHS/iPlanet/IIS w.r.t the SUN/AIX/Windows.
  • Experienced in applying patches and plug-ins for WebSphere application server and WebLogic
  • Extensive experience in Java server technologies including message-oriented middleware and XML web-services and object relational mapping frameworks & Solid understanding of XML/XSLT/SOAP/WSDL Web Services expertise.
  • Experience in Shell scripting (bash, ksh) to automate administration batch jobs including backing up WebSphere Admin repository.
  • Experience in Workload Management (WLM) for WebSphere using horizontal and vertical clones and clustering.
  • Building high available, scalable, redundant, high throughput WebSphere environment systems using clustering, multi cell and multi node methods.
  • Dynamically react to changing business requirements with the ability to install new versions of a process and migrate running processes to a new version
  • Configuring security, performance tuning, troubleshooting the issues in WebSphere environments.
  • Experience in installation, configuration, troubleshooting and performance tuning of IBM WebSphere Application Server, Process server on zOS
  • Experience in working with CA Siteminder, IBM Tivoli Directory Server for authentication and authorization. 
  • Expertise in MQ Series Administration tasks including intercommunication setup between Queues, Triggering MQ Queues, Clusters and Repository Queue Managers.
Skills

PRPC/Pega Administration

Websphere Administration

Infrastructure Architect

Websphere Process Server

SDLC

 

 

Apache

Enterprise Architecture

Websphere MQ

SOA

Unix/Linux/AIX/ZOS 

Work History
Lead Middleware Engineer, 2016 to Current
TiaaMelville, ,
  • Managing & Configuring IBM Http servers, Websphere Application servers , MQ on all Environments namely Development , QA & Production  Environments
  • Configured WebSphere MQ queue connection factories & WebSphere MQ queue destinations in WAS console
  • Involved in upgrading/migrating Websphere application server and WebSphere MQ components.
  • Worked with the subject matter experts to design/architect the infrastructure and application monitoring requirements for web-based environments, worked with QA groups to assist in the stress testing and results analysis, and  responsible for infrastructure performance and scalability benchmarks for web-based applications
  • Enabled security and configured SSL between WebServer, WebSphere Application Server, Process server and Data Power
  • Responsible for monitoring the application and all the servers on a daily basis.
  • Implemented service provider/consumer message infrastructure using MQ/JMS, Data Power and Service Integration Buses & Messaging Engines.
Sr.Pega/Webphere Administrator, 02/2010 to 11/2015
Epic GamesChicago, ,
  • Managing the Architecture & Installation, Configuration and support existing systems for WebSphere Application Server 6.1/7.0/8.5
    Migrated Pega applications from PRPC 6.1 to PRPC7.3
  • Managing WebSphere Process Server 6.2/7.5/8.0 for z/OS installation, validation, performance testing/tuning, failover testing, troubleshooting production issues, isolating issues from process servers and other environments
  • Managed the team from onshore & offshore as a Pega Lead
  • Managing with Process Server Components like BPM topologies like Business Process Choreographer applications, Business Flow manager, BPC Explorer and Business Rules Manager
  • Handled Integrated Applications Failed Event Manager, installed various J2C resource adapters like MAIL, JDBC
  • Experienced in Service Oriented Architecture understanding of business process choreography terminology
  • Design, maintain HA operational model, optimized scalability, capacity planning Dynamically react to changing business requirements with the ability to install new versions of a process and migrate running processes to a new version
  • Installed & Deployed Pega(BPM) applications on Z/OS
  • Configured WebSphere MQ queue connection factories & WebSphere MQ queue destinations in WAS console
  • Design, maintain HA operational model, optimized scalability, capacity planning   Implemented Workload Management (WLM) on zOS WAS Network Deployment (ND) environment using multi servant cloning and clustering techniques including process server topologies.
  • Involved in capacity planning of the servers that host the WebSphere Application servers, Process server and their applications.
  • Experience in administration of WebSphere with the help of wsadmin using Jacl, Jython Scripts.
  • Enabled security and configured SSL between WebServer, WebSphere Application Server, Process server and Data Power.
  • Involved in upgrading/migrating Websphere application serve and WebSphere MQ components.
  • Involved in WebSphere Process Server for z/OS installation, validation, performance testing/tuning, failover testing, troubleshooting production issues, isolating issues from process servers and other environments.
  • Experienced in Service Oriented Architecture understanding of business process choreography terminology.
  • Enabled the security for WebSphere Application server 6.x/7.x by configuring it with the LDAP server.
  • Responsible for establishing Single Sign On (SSO) between the Siteminder & HIS Ø  Good Command in implementing and troubleshooting WAS/zWAS/MQ components to provide better guidance during Production issues using Managing Server and TEPS interface.
  • Identifying End-End slow response transaction flow using SOA and TT agents on top of ITCAM for Websphere.
  • Empowered basic knowledge to team members on how to use those ITCAM technologies and how does it work in presentations and documents.
  • Worked closely with IBM folks on ITCAM PMRs during MS 6.1 to 7.1 JVM config upgrades.
  • Configured HTTP/HTTPS urls in ISM profiles and setup basic alerting system with the help of actual ITCAM admins.
  • Created basic Portal workspace for different applications teams based on their requirements.
  • Performed Root Cause Analysis and involved in 24/7 production support including change management procedures, troubleshooting and monitoring.
  • Configured WebSphere Application Server on multiple platforms for both horizontal and vertical clustering for Work Load Management, fail over and High availability.
Sr. Web Engineer, 05/2008 to 2010
IBMCity, ,
  • Managing ,Installing & Configuring IBM Http servers, Websphere Application servers on all Environments namely Development , QA & Production  Environments Extensively involved design, planning , work flow and architecture for web based applications
  • Migrated WAS 4.0 Applications to WAS 6.0
  • Configured multiple App servers which compromises vertical & Horizontal clustering
  • Deploying ear files & as wall as new fix packs of JDK, Plug-in, WAS etc.
  • Configured WebSphere resources including JDBC providers, JDBC data sources, connection pooling. Deployed Session and Entity EJB’s in WebSphere.
  • Defined the Global security for WAS console/applications & dealt with issues related to LDAP authentication mechanisms
  • Deployed J2EE based Applications in WAS & tuning J2EE based Applications on Clustered environments
  • Configured WebSphere MQ queue connection factories & WebSphere MQ queue destinations in WAS console
  • Worked with Tivoli Work Scheduler & automated the Maestro jobs for daily stop & start the apps according to the Business SLA
  • Worked with the Application Development team from the very beginning phases of a project to insure that all proposed technologies and solutions are met the business requirements
  • Provided the design/architectural lead and assistance to all of Enterprise Technology for the deployment and operational support of applications
  • Worked with other subject matter experts to build the DEV, QA and Production environments, and assist in the process of performing the necessary tests and due diligence on the latest technologies
  • Worked with the Project Managers to help size the necessary level of involvement from Internet Engineering throughout the life of an application from the very beginning phases to production deployment
  • Worked with the subject matter experts to design/architect the infrastructure and application monitoring requirements for web-based environments, worked with QA groups to assist in the stress testing and results analysis, and  responsible for infrastructure performance and scalability benchmarks for web-based applications
  • Responsible for monitoring the application and all the servers on a daily basis. Involved in writing and executing UNIX shell Scripts.
  • Involved extensively in trouble shooting the issues and finding out root cause analysis.
  • Worked closely different groups as the application was integrated with other products.
  • Worked closely with vendors during trouble tickets and also in coming to a solution. Involved in testing of the web URL’s and software installed and versions migrated. Used Tivoli Performance tools (TPV and TPA) for monitoring and tuning the WebSphere environment (JVM heap size, data base connection pool size, etc).
  • 24/7 on-call production support and troubleshooting issues related to WAS, IHS & LDAP
Sr. Websphere Administrator, 09/2005 to 04/2008
MetLifeCity, ,
  • Installed, Configured & upgraded WAS for all QA, DR and  Production environments Installed and configured the I-Planet & IBM HTTP Web servers on Sun platform. Installed Vignette CMS, CDS & JSP-APE page generator
  • Created & configured the web instances on I-Planet & IBM HTTP Web servers Responsible for installation and configuring (set up and registration with policy server) of Netegrity Siteminder Web agents for iPlanet web server/IHS
  • Extensively worked with Siteminder upgrades from version 5 to 6(5QMR7 – 6QMR4) Expertise in Weblogic installation, configuration,clustering, load balancing and performance tuning
  • Involved in troubleshooting Weblogic Node Manager Administration
  • Responsible for doing the code deployments across different environments using vignette utilities.
  • Responsible for writing the programs tasks for vignette work flow
  • Involved in customizing the out of the box CMS to suit MetLife security policies. Ø  Managed offshore team for team size of four.
  • Involved in configuring the NSAPI plugins with Vignette Dev and Live CDS.
  • Involved in optimizing/tuning the vignette as per load demand.
  • Involved in writing the cron jobs to execute vignette clear cache tasks. Ø  Created new collections, parametric indices for a new tenant getting onboard for the Enterprise Search Platform using Verity
  • Performed requirement gathering and capacity analysis for the Verity search usage Developed familiarity with Verity dashboard and command line interface
  • Acted as a liaison to engage Autonomy (Verity vendor) for bug fixes, patches and upgrades.
  • Responsible for installation and configuring (set up and registration with policy server) of Netegrity Siteminder Web agents for iPlanet/IHS/IIS
  • Extensively worked on issues like High CPU & memory leaks to identify the bottlenecks by analyzing the thread dumps & heap dumps
  • Responsible in Creating/Configuring websites on all webservers IIS/HIS/iPlanet Ø  Very proficient in writing & executing Jacl/Jython scripts.
  • Analyzed the results for Stress & Performance test & made necessary configuration changes to over come the performance issues.
  • Installed & configured Reverse proxy plug-in for iPlanet web server
  • Configured Reverse proxy features, Data Encryption and Load Balancing
  • Extensively worked with configp utility while upgrading Vignette from 7.3.0.4 to 7.3.1
  • Configured  magnus.conf & corresponding obj.conf to initialize the Reverse proxy in iPlanet web server

Sr. Websphere Administrator, 05/2005 to 08/2005
City FurnitureCity, STATE,
  • Responsible for Installation, Configuration and support existing systems for WebSphere Application Server 6.0
  • Installed IBM Http servers, Websphere Application servers on all Environments namely Development and Production Environment
  • Installed DB2 UDB 8.2server for all the environments Ø  Installed DB2 Everyplace 8.2 for all the environments
  • Enabled the SSL for Production environment
  • Deployment of new versions/fixes of portal application
  • Deployment of themes and Skins
  • Architected and implemented the reusable scripts using Jython/JACL
  • Performance tuning of the application on WebSphere Application Server Ø  Deployment of new fix packs of JDK, Plug-in, WAS etc.
  • Created the databases and executed the ddl scripts according to the business requirements
  • Typically involved in deploying and unpackaging the EAR file, making necessary configuration changes to the files and then repackage it, and then deploy/ install the EAR on the WAS server
  • Responsible for monitoring the application and all the servers on a daily basis Worked closely with vendors during trouble tickets and also in coming to a solution Worked closely different groups as the application was integrated with other products.
Sr. Websphere Administrator, 10/2000 to 05/2005
SprintCity, STATE,
  • Responsible for Installation, Configuration and support existing systems for WebSphere Application Server 5.0.
  • Installed IBM Http servers Edge servers, Websphere Application servers on all Environments namely TDL, New loads, Load Fail over, Third party and production environments.
  • Deployed and managed portal applications in portal server.
  • Involved in customizing portal applications and administering users, pages and portlets and securing IBM WebSphere Portal 5.1 Responsible for maintenance and Systems administration of many Aix systems.
  • Installed and Configured Edge proxy servers for Load Balancing.
  • Installed & configured the Jboss Application Server.
  • Typically involved in deploying and unpackaging the EAR file, making necessary configuration changes to the files and then repackage it, and then deploy/ install the EAR on the WAS server.
  • Extensively involved design, planning and architecture.
  • Installed, Configured, upgraded IBM AIX 5.0 on IBM RS 6000 machines.
  • Extensively used SQL queries to interact with data base Installed & Configured DB2 Connect according to business needs Responsible for Installation, Configuration and testing of IBM DB2 UDB database and IBM HACMP.
  • Defined synchronized and persistent IBM MQ Series Queue manager, Channel Managers and Queues.
  • Involved in migration of DB2 version 7.2 to version 8.2.
  • Experience in problem tracing, performance tuning, trouble shooting of problems related to the applications deployed on WebLogic Application Server
  • Worked with BEA WebLogic Technical Support in resolving the critical issues by analyzing the respective thread dumps, server hangs, server crash, logs and config files and did a follow up on the open cases
  • Performance Tuning by Managing and Monitoring the JVM performance by WebLogic Heap Size, garbage collection, Execute Threads, EJB Cache size, JDBC Pools and Multi pools
  • Responsible for resolving the issues related to WebLogic server in an integrated environment of IPlanet and Siteminder policy servers
  • Supporting WebLogic installations involving multiple clusters, multiple machines, and multiple server instances Environment
Education
Bachelor of Science: Mechanical Engineering, Expected in 1997
Manipal Institute of Technology - Manipal, India
GPA:

Mechanical Engineering

Certifications

IBM Certified WebSphere Administrator  

IBM Certified pSeries AIX System Administrator

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Resume Overview

School Attended

  • Manipal Institute of Technology

Job Titles Held:

  • Lead Middleware Engineer
  • Sr.Pega/Webphere Administrator
  • Sr. Web Engineer
  • Sr. Websphere Administrator
  • Sr. Websphere Administrator
  • Sr. Websphere Administrator

Degrees

  • Bachelor of Science

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