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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Hardworking, detail-oriented Technician professional, reliable, and honest with over 15 years of experience in automotive industry. Successful at completing inspections, maintenance, repair and operations of import and domestic vehicles. Able to work both team-based and independent capacities. Bringing strong work ethic and excellent organization to any setting. Excited to begin new challenge with successful team.

Skills
  • Technology-savvy, Microsoft Windows, Microsoft Word, and Microsoft Excel, ADP, Bilingual: Spanish
  • Complete repair services, Quality troubleshooting, service, and resolution within cost control
  • Preventive and Reparative Maintenance including Vehicle test drives, Equipment Inspection and Testing
  • Electrical System Rewiring, Motor Rebuilding, and Codes implementation and Calibration
  • Program and Code and automotive and computer modules working from schematics, drawings, diagrams written and verbal instructions.
  • Organizational Skills, Mechanical systems, Root Cause Analysis, Cost Estimation and planning, Test Equipment and hand tools
  • System installations and Safety understanding
  • Building Effective Relationships focused on Leadership, communication skills and customer service
Work History
Lead Full Line Service Technician, 12/2011 to Current
Highlands Ranch ImportsCity, STATE,
  • Correctly diagnose, troubleshoot, calibrate, adjust, maintain and and repair both mechanical and electrical issues on Mercedes Benz, Volkswagen, Audi, Porsche, BMW, Toyota, Lexus, Honda and Domestic Vehicles.
  • Inspect and test vehicles and complete preventive maintenance such as engine tune-ups, oil changes, tire rotations and alignment checks, wheel balancing and filter replacement as directed for each system.
  • Maintain accurate records of time and materials required to perform repairs and service and develop correct price listings.
  • Diagnose and repair electrical malfunctions by using factory capable equipment DVOM and oscilloscope along with electrical wiring diagrams, flow charts and manuals.
  • Consult manuals, technical documentation and repair tree charts for further information prior to conducting fixes in all electrical, mechanical and visual areas.
  • Operate, clean and inventory tools, equipment and machinery according to prescribed safety procedures.
  • Established Lead mechanic for over 10 years, Demonstrate process of preventive maintenance and visual inspections to junior mechanics working from schematics, diagrams following written and verbal instructions.
Full Line Service Technician, 05/2008 to 12/2011
Hoy Fox Automotive Of El PasoCity, STATE,
  • Correctly diagnose, maintain, troubleshoot, calibrate, adjust, and and repair both mechanical and electrical issues on Mercedes Benz and Volkswagen vehicles.
  • Provided knowledgeable routine maintenance and developed correct price listings to help increase sales and maintain customer relationships.
  • Received numerous certificates and bonuses at Hoy Fox for having 100% fixed-no return vehicles.
  • Repaired brake, exhaust, electrical and other systems for both import and domestic automotive brands.
  • Completed customer orders and warranty services according to manufacturer specifications.
  • Troubleshoot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledgebase.
  • Diagnose and repair electrical and mechanical malfunctions by using factory capable equipment DVOM and oscilloscope along with electrical wiring diagrams, flow charts and manuals, technical documentation, repair tree charts for further information prior to conducting repairs.
  • Operate, clean and maintain all tools, equipment and machinery according to prescribed safety procedures.
Full Line Service Technician, 08/2007 to 05/2008
Tytans Volkswagen Of AuroraCity, STATE,
  • Correctly diagnosed , troubleshoot, tested, calibrated, adjusted and repaired both mechanical and electrical issues on Volkswagen vehicles.
  • Provided routine maintenance and Developed correct price listings to help increase sales and maintain built relationships.
  • Diagnose and repair electrical and mechanical malfunctions by using factory capable equipment DVOM and oscilloscope along with electrical wiring diagrams, flow charts and manuals, technical documentation, repair tree charts for further information prior to conducting repairs.
  • Completed customer orders and warranty services according to manufacturer specifications.
  • Troubleshoot and diagnose faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledgebase.
  • Operate, clean and maintain all tools, equipment and machinery according to prescribed safety procedures.
  • Increased customer satisfaction by resolving 100% automotive issues.
Full Line Service Technician, 03/2006 to 08/2007
Mercedes Benz Of DenverCity, STATE,
  • Correctly diagnosed, troubleshoot, adjust, test and repaired both mechanical and electrical issues on Mercedes Benz.
  • Diagnose and repair electrical and mechanical malfunctions by using factory capable equipment DVOM and oscilloscope along with electrical wiring diagrams, flow charts and manuals, technical documentation, repair tree charts for further information prior to conducting repairs.
  • Completed customer orders and warranty services according to manufacturer specifications.
  • Troubleshoot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledgebase.
  • Operate, clean and maintain all tools, equipment and machinery according to prescribed safety procedures.
  • Maintained excellent attendance record, consistently arriving to work on time. Increased customer satisfaction by resolving 100% automotive issues.
Education
Associate of Applied Science Degree: , Expected in 2002
Denver Automotive And Diesel College - Denver CO,
GPA:

GPA: 45

  • Awarded Bronze Certificate
Diploma: , Expected in 1999
Canutillo High School - Canutillo TX,
GPA:

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Resume Overview

School Attended

  • Denver Automotive And Diesel College
  • Canutillo High School

Job Titles Held:

  • Lead Full Line Service Technician
  • Full Line Service Technician
  • Full Line Service Technician
  • Full Line Service Technician

Degrees

  • Associate of Applied Science Degree
  • Diploma

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