Client : Synchrony Financial
Project : CSS - Engagement
CSS Engagement - Synchrony Financial is a portfolio management team. Some of the important responsibilities are Yield management, Marketing campaign, Cardholder communication and Merchant management. The objective of this project is to make changes to the parameter settings and controls for servicing the customers of Synchrony Financial. The parameters and settings determine how a cardholder is billed, what interest rates are to be charged, promotions that are applicable to the cardholder, marketing messages that appear on the cardholder statements and Inserts which go along with the Statement Package or Embossing Package. Testing the functionalities such as Promotions, Dynamic Pricing, Change in Terms, Decision Management Menu, Product Control File and other functionalities for which a change in the Setup is done. These functionalities are directly related to the Offers and the Annual Pricing Rates, which are charged to the customers.
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