Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Patient Driver Manager with 2 years of managing, and Puget Sound area knowledge. Outstanding team leadership and supervisory abilities. Talented at coordinating and monitoring 2 to 6 drivers and assisting drivers in meeting productivity standards. Committed to treating team drivers with respect and dignity and adhering to state and federal laws. Responsible Driver Manager recognized for managing group of 2 to 6 driving associates and monitoring and managing daily service goals. Competitive and driven with ability to work in dynamic and fast-paced environments. Offering 24 years of comprehensive experience in industry. Intelligent, fast learner quickly memorizes delivery areas, finds destinations and explains latest product information. Excellent time management skills with ability to deliver a variety of products on time. Excellent reputation for resolving problems and improving customer satisfaction. Enthusiastic driver and manager eager to contribute to team success through hard work, attention to detail and excellent organizational skills.

Skills
  • Materials tracking
  • Improvement planning
  • Driver scheduling
  • Safety issues monitoring
  • Business transactions
  • Safe vehicle operation
  • Route planning
  • Needs assessment
  • Teamwork
  • Planning and Coordination
Work History
Lead Driver, 05/2020 - 01/2021
Dairy Farmers Of America Raleigh, NC,
  • Managed maintenance and arranged for quality vehicles and personnel when needed.
  • Coordinated with drivers to organize timely pickup and delivery.
  • Recruited, trained and assessed 6 drivers and qualifications of each as per driving laws.
  • Addressed driver communications and provided required data to drivers.
  • Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
  • Managed product transitions from warehouse to customer site, loading and unloading in alignment with specifications.
  • Communicated regularly with manager for delivery route details and changes.
  • Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
  • Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.
  • Immediately addressed problems with customers to promote speedy resolution.
Driver Manager, 10/2018 - 05/2020
Epes Carriers Charlotte, NC,
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Verified validity of vehicle inspection stickers and registrations.
  • Invoiced accurately, coordinated shipping documentation and completed daily logs to satisfy recordkeeping requirements and keep management informed of field activities.
  • Managed customer service issues with professionalism and analytical approaches to maintain satisfaction and promote continued brand loyalty.
  • Created and submitted delivery and DOT logs.
  • Interacted with customers to determine needs and opportunities for additional sales.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Loaded truck and properly secured items to prevent damage for delivery.
  • Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
  • Completed pre and post-trip safety inspections, recording and reporting any defects and malfunctions.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
  • Fostered positive working relationships with customers by responding to questions and concerns.
Delivery Driver, 03/1997 - 09/2018
Chefs Warehouse Englewood, CO,
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
  • Loaded truck and properly secured items to prevent damage.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Fostered positive working relationships with customers by responding to questions and concerns.
  • Safely operated heavy lifting equipment such as fork trucks and cranes.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Completed pre and post-trip safety inspections, recording and reporting any defects and malfunctions.
  • Created and submitted delivery and DOT logs.
  • Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
  • Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
Education
High School Diploma: , Expected in
-
Peninsula High School - Gig Harbor, WA
GPA:
Certifications

FORKLIFT DRIVER

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Resume Overview

School Attended

  • Peninsula High School

Job Titles Held:

  • Lead Driver
  • Driver Manager
  • Delivery Driver

Degrees

  • High School Diploma

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