Proactive Manager with 9 years of experience working in fast paced restaurants. Focused and efficient team member knowledgeable in food safety and sanitation guidelines. Commended for having perfect attendance record and delivering exceptional customer service.
Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique wine selections. Collaborative, thoughtful team leader with clear, comprehensive and directive supervision.
Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
I also ran the office for Christ the King Church and was considered Multi-talented Manager consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity. Strategic Sales and Customer Service Manager dedicated to improving customer and sales experience through training, managing and leading 12 -person staff. Communicative and reliable professional with 9 years of comprehensive experience in the customer service and industry. Expertise in negotiation and sales, employee relations and customer service resolution. Veteran retail management professional with demonstrated success in building and motivating teams to achieve and surpass objectives in sales, service and performance. Skilled at loss prevention, recordkeeping and team leadership. Always working to enhance revenue and boost customer satisfaction.
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