Lead Cultivator Resume Example

This was such a huge learning experience and I'm a better person because of this place and the people who trained me. That being said, I started with no experience or knowledge about making wine and ended up being the employee most requested for the trickiest projects. I got certified on the forklift as well as the scissor lift and learned how to use all the pumps, clamps, hoses, presses, filters and sorting machines.

I was trained, heavily in safety, as we use extremely harsh chemicals on a daily bases as well as extremely dangerous equiptment. Every year we hire about 20-40 inexperienced interns from all over the world to participate in the grape harvest and that could be a big risk without the proper training. So I was in charge of training and supervising every new crew each year. I had witnessed the damage that could be done when people became apathetic about the rules and regulations regarding safety so I was passionate about it.

I also trained with the lab and handled a lot of the additives and chemistry that creates a premium batch of wine. I was able to receive a work order and follow it through successfully, without assistance. I demonstrated leadership by making improvements to work processes and helping to train others. I kept my team on track by assigning and supervising their activities and giving constructive feedback

My biggest contribution was the positive attitude I held onto, raising the vibration of the entire winery.

• Checked identification of customers to verify age requirements needed to purchase alcohol.
• Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
• Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
• Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
• Created list of signature beverage items to increase overall revenue and patron loyalty.
• Monitored patrons to keep alcohol consumption at designated levels.
• Promoted customer safety by maintaining current list of available ride services for inebriated customers.
• Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
• Multitasked to meet customer, business operations and server needs with minimal errors or delays.

I was lucky enough to be a part of the grand opening of the smokehouse, which was a blast!

• Operated POS terminals to input orders, split bills and calculate totals.
• Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
• Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
• Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
• Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
• Promoted desserts, appetizers and specialty drinks to optimize sales.
• Upsold customers and optimized table-turns to outperform average sales.
• Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
• Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
• Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
• Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
• Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
• Collaborated with host, bus person and cook to serve up food and beverage options.
• Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
• Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
• Minimized customer wait times by efficiently taking and filling large volume of orders each day.