To obtain a challenging position in the field of VOIP Telephony and Senior Desktop/Network Support where I can fully utilize my education, training, experience and management skills as it pertains to the overall planning, design implementation and deployment of such systems and assignments.
An enthusiastic, team oriented CUCM VOIP Engineer, with 7years + experience and hands-on skills in Cisco Unified Communications Administration 7.X, 8.X, Presence Administration, Mobility Administration, Unity Connection Administration. Responsible for the successful operation and support of VOIP Telephony System as it pertains to the overall Planning, Design Implementation and Deployment. Has proven ability to successfully analyze and develop innovative solutions for increasing reliability and improving productivity. A broad understanding of computer hardware and software as it relates to Helpdesk/Desktop Support and Network Technician Skills. Duties include installation, configuration, management, troubleshooting, and Network Support. Self-starter with excellent troubleshooting skills and ability to prioritize tasks and organize workflow accordingly.
|Skills||Experience||Total Years||Last Used|
|7yrs Helpdesk/ Desktop Technician Support|
|VOIP CUCM Administration 7.X, 8.X|
|CISCO Routing+ Switching Knowledge|
|Knowledge SIP, SCCP & RTP - Protocols IP/VOIP|
|TCP/IP protocols suite, H323, MGCP, RIP,EIGRP.|
|TCP/IP Knowledge • LAN/WAN Knowledge • VOIP CUCM|
|Virtual Machines Knowledge for CUCM|
|VNC Remote Server/Client - VMWare ESXi|
|Windows 9x/NT/2000/XP/Vista/Windows 7|
oADMINISTERING CISCO UNIFIED COMMUNICATIONS CERTIFICATE (2010)
oCCENT CISCO CERTIFIED (2012)CSCO11971850
oCCNA CISCO ROUTING AND SWITCHING CERTIFICATE (2012)
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