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Lead Clerk( Supervisor ) Resume Example

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LEAD CLERK( SUPERVISOR )
Professional Summary

Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry].

Skills
  • Leadership communications
  • Collaborative Leadership
  • Educational leadership
  • Converting leads
  • Thought leadership
  • Team leadership
  • Coordinating with supervisors
  • Motivational leadership style
  • Leading employees
  • Quality improvement leadership
  • Financial leadership
  • Supervisory expertise
  • Team leader
  • Crew leadership
  • Corporate leadership
  • Marketing team leadership
  • Training leadership
Work History
Lead Clerk( Supervisor ) | WincoFoods - Sacramento, CA04/2014 - Current
  • Tracked customer shipment requirements to improve customer satisfaction while increasing service efficiencies.
  • Offered data-driven recommendations aligned with overall company strategies and prioritized process improvement initiatives.
  • Created positioning and key messages to differentiate business solutions and products in market.
  • Updated quality control standards, methods and procedures to meet compliance requirements.
  • Developed and executed targeted relationship and account development strategy.
  • Supervised production planning while using appropriate tools and analysis for smooth production output.
  • Supported marketing programs and campaigns with content and messaging to drive demand.
  • Worked with [Job title] to resolve [Type] problems, improve operations and provide exceptional customer service.
  • Adhered to established policies, procedures and compliance for satisfactory audit rating.
  • Developed team communications and information for [Type] meetings.
  • Received incoming calls and messages and addressed or triaged phone requests.
  • Developed product and solution positioning, messaging by prospective buyer role and methods to overcome competitive objections.
  • Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
  • Communicated value and position to sales team and developed tools to support selling process.
  • Engaged client executives to assess strategic business needs and challenges and translate business strategy into human capital opportunities with business impact.
  • Monitored and supported production order progress through [Timeframe] statistical models.
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
Overnight Stocker | Walmart - Fresno, CA08/2013 - 03/2014
  • Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
  • Supported promotional plans by updating signage with price changes.
  • Met incoming trucks and used forklifts to move pallets to staging areas.
  • Unboxed product and placed on shelves according to layout and planogram guidelines.
  • Realigned merchandise throughout assigned section to give shelves and racks professional appeal.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Stamped, attached or changed price tags on merchandise shelving and updated computerized price list.
  • Delivered exemplary assistance and service by carrying packages and bags and securing customer purchases in vehicles.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
  • Stayed current on available products, store promotions and customer service policies to better assist with any need.
  • Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
  • Unloaded arriving product stock and moved to store display areas.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Collected assigned merchandise and transported to store floor locations using hand trucks.
  • Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
Meat Cutter & Sale Rep | Louie Kee Market - Fresno, CA10/2008 - 07/2013
  • Increased [Product] sales by educating customers on preparation and overall choices.
  • Decreased meat waste by [Number]% through effective and accurate storage.
  • Educated [Number] staff members on specialty meat cuts, food handling methods and sanitation guidelines.
  • Performed meat inspections and ensured proper temperature environment.
  • Analyzed meat temperatures for safety and quality and monitored heat conditions for stability.
  • Cut meats to customer specifications and answered questions about specialty products.
  • Cut, trimmed and ground meats such as beef, pork and poultry to prepare for packaging and sale.
  • Prepared and placed meat cuts and products in display counter to ease shopping experience of customers.
  • Maintained and stocked display cases by transporting wrapped products from work area or cooler to display cases.
  • Verified proper inventory levels, product quality and freshness to prevent sale of spoiled products.
  • Cured, cut and smoked meats to prepare for buffet presentations.
  • Used boning knife, skewers and twine to shape, lace and tie roasts.
  • Cleaned equipment and work areas to maintain health and sanitation standards.
Education
Edison High School - Fresno, CA06/2010High School Diploma
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Resume Overview

Companies Worked For:

  • WincoFoods
  • Walmart
  • Louie Kee Market

School Attended

  • Edison High School

Job Titles Held:

  • Lead Clerk( Supervisor )
  • Overnight Stocker
  • Meat Cutter & Sale Rep

Degrees

  • High School Diploma

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