Lead Clerk( Supervisor ) Resume Example
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LEAD CLERK( SUPERVISOR )
Professional Summary
Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry].
Skills
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Work History
Lead Clerk( Supervisor ) | Meijer, Inc. - Madison Heights , MI04/2014 - Current
- Tracked customer shipment requirements to improve customer satisfaction while increasing service efficiencies.
- Offered data-driven recommendations aligned with overall company strategies and prioritized process improvement initiatives.
- Created positioning and key messages to differentiate business solutions and products in market.
- Updated quality control standards, methods and procedures to meet compliance requirements.
- Developed and executed targeted relationship and account development strategy.
- Supervised production planning while using appropriate tools and analysis for smooth production output.
- Supported marketing programs and campaigns with content and messaging to drive demand.
- Worked with [Job title] to resolve [Type] problems, improve operations and provide exceptional customer service.
- Adhered to established policies, procedures and compliance for satisfactory audit rating.
- Developed team communications and information for [Type] meetings.
- Received incoming calls and messages and addressed or triaged phone requests.
- Developed product and solution positioning, messaging by prospective buyer role and methods to overcome competitive objections.
- Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
- Communicated value and position to sales team and developed tools to support selling process.
- Engaged client executives to assess strategic business needs and challenges and translate business strategy into human capital opportunities with business impact.
- Monitored and supported production order progress through [Timeframe] statistical models.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
Overnight Stocker | Walmart - City , STATE08/2013 - 03/2014
- Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
- Supported promotional plans by updating signage with price changes.
- Met incoming trucks and used forklifts to move pallets to staging areas.
- Unboxed product and placed on shelves according to layout and planogram guidelines.
- Realigned merchandise throughout assigned section to give shelves and racks professional appeal.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Stamped, attached or changed price tags on merchandise shelving and updated computerized price list.
- Delivered exemplary assistance and service by carrying packages and bags and securing customer purchases in vehicles.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
- Stayed current on available products, store promotions and customer service policies to better assist with any need.
- Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
- Unloaded arriving product stock and moved to store display areas.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Checked for outdated and overripe grocery items and removed from inventory.
- Collected assigned merchandise and transported to store floor locations using hand trucks.
- Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
Meat Cutter & Sale Rep | Louie Kee Market - City , STATE10/2008 - 07/2013
- Increased [Product] sales by educating customers on preparation and overall choices.
- Decreased meat waste by [Number]% through effective and accurate storage.
- Educated [Number] staff members on specialty meat cuts, food handling methods and sanitation guidelines.
- Performed meat inspections and ensured proper temperature environment.
- Analyzed meat temperatures for safety and quality and monitored heat conditions for stability.
- Cut meats to customer specifications and answered questions about specialty products.
- Cut, trimmed and ground meats such as beef, pork and poultry to prepare for packaging and sale.
- Prepared and placed meat cuts and products in display counter to ease shopping experience of customers.
- Maintained and stocked display cases by transporting wrapped products from work area or cooler to display cases.
- Verified proper inventory levels, product quality and freshness to prevent sale of spoiled products.
- Cured, cut and smoked meats to prepare for buffet presentations.
- Used boning knife, skewers and twine to shape, lace and tie roasts.
- Cleaned equipment and work areas to maintain health and sanitation standards.
Education
Edison High School - City, State06/2010High School Diploma
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Resume Strength
- Completeness
- Length
- Measurable results
- Strong summary
Resume Overview
School Attended
- Edison High School
Job Titles Held:
- Lead Clerk( Supervisor )
- Overnight Stocker
- Meat Cutter & Sale Rep
Degrees
- High School Diploma
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