Lead Bartender/Bar Manager Resume Example

• Established and enforced standards of personnel performance and service to provide customers with consistent and positive experiences.
• Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
• Discussed alternative selections with kitchen staff for guests with food allergies or gluten-free requests.
• Prepared and led food service training programs to teach staff about food safety such as the importance of the temperature danger zone, FIFO, and cross contamination.
• Coached and trained servers time management skills, and how to multi-task to provide the best possible guest service
• Trained workers in every position, including food preparation, money handling and cleaning roles.
• Managed inventory records and supply orders to keep our gap under 1.0%

• Dedicated in achieving the best possible grand opening of The Buba Noodle Bar in July, 2018.
• Start Date
• Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits.
• Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
• Engaged in small talk with all patrons to build rapport and earn repeat business
• Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
• Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.

Bethanee

• Promoted products to customers to enhance bill totals with high-profit items.
• Collected food, wine and appetizer orders from patrons and promoted up sell items.
• Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
• Supported servers by preparing specialty drinks for patrons in all areas of establishment.
• Operated cash register and Point of Sale (Aloha) system for transactions and made proper change for cash transactions.
• Made product recommendations to customers based on preference, food pairings and special promotions.
• Multitasked to meet customer, business operations and server needs with minimal errors or delays.
• Balanced daily registers and generated sales reports to support financial and administrative objectives.
• Trained [Number] new bartenders in [Year] to increase knowledge of drink preparation and upselling techniques.