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Lead Assistant Manager Resume Example

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LEAD ASSISTANT MANAGER
Summary

I am a highly motivated individual with a very strong work ethic, seeking to obtain a portion as an Ophthalmic Assistant. I think patients desive the very best when it come to their bodies and what better way to show that with patient care / customer service

Experience
02/2013 - CurrentGreen Acres Golf and Games - Lead Assistant ManagerSan Antonio, TX
  • Customer service
  • Oversaw daily operations, maintenance and administration of various staff and customers.
  • Reviewed, approved or denied invoices related to Large group and events.
  • Interacted with and /or provided customer service (or assistance) to upwards of two hundred customers daily.
  • Conducted interviews and was an essential member of the hiring staff for the business.
  • Read weekly sales inserts and monitored price changes while also assuming responsibility of recording daily profits and assisted with completing end-of-day counts and securing funds to prevent loss or theft.
  • Redemption
  • Come up with new ideas for the business
  • Oversaw hours when( checked hours)
  • Managed on-site staff through effective safety protocols, cash register operation, stock procedures and customer service.
  • Resolved issues with cash registers, card scanners and printers.
  • Maintained daily sanitation standers for business.
08/2019 - 12/2019Children's Eye Center of South Texas - Internship StudentSan Antonio, TX
  • Led patients to exam rooms, collected medical histories and asked questions regarding health and current medications to provide physicians with optimal initial data.
  • Provided excellent service and attention to patients and family when face-to-face.
  • Saw patients from ages from 3 days old - 13 years old also had experience with children with disabilities.
  • Measure and recoded visual Acuity ,including near, distance,pinhole ,using appropriate test.
  • Tested patients' visual fields and ocular motility and completed full patient work-ups(Post Op ,Quick check and complete yearly exams.)
  • Preformed (Stereo fly, I care rebound, color plates, pupil dilation and papillary function.)
  • Conduct ocular motility test to measure function of the eye muscles (Alignment,Cover/Uncover,W4D,Primes and jump cong)
  • Administered ophthalmic drops and ointments for treatment or to aid in diagnostics.
  • Maintained smooth patient flow throughout facility, promoting efficient overall operations.
  • Kept examination rooms, clinical areas and equipment clean and patient-ready.
01/2020 - 03/2020UT Health Science Center at San Antonio - Internship StudentSan Antonio , TX
  • Provided excellent service and attention to patients when face-to-face.
  • Maintained smooth patient flow throughout facility, promoting efficient overall operations.
  • Collected essential medical information and documented data in EHR platform.
  • Led patients to exam rooms, collected medical histories and asked questions regarding health and current medications to provide physicians with optimal initial data.
  • Measure visual acuity, including near ,distance and pinhole.
  • Screened patients for issues and eye diseases, checking visual acuity, color plates, pupil dilation and papillary function.
  • Operate ophthalmic equipment such as autofractors,phoropters,tomographs and retinoscope
  • Measure and recorded lens powerusing lensometers
  • Administered ophthalmic drops and ointments for treatment or to aid in diagnostics.
  • Tested patients' visual fields and ocular motility and completed full patient work-ups.
  • Conducted special tests such as Humphrey visual field, OCTs and pachymetry ,Osmolarity test (tear lab)
  • Maintained smooth patient flow throughout facility, promoting efficient overall operations.
  • Kept examination rooms, clinical areas and equipment clean and patient-ready
05/2020 - CurrentSan Antonio Eye Center (South Side) - Internship StudentSan Antonio, TX
  • Provided excellent service and attention to patients when face-to-face.
  • Maintained smooth patient flow throughout facility, promoting efficient overall operations.
  • Collected essential medical information and documented data in EHR platform.(nextGen)
  • Led patients to exam rooms, collected medical histories and asked questions regarding health and current medications to provide physicians with optimal initial data.
  • Measure visual acuity, including near ,distance and pinhole.
  • Screened patients for issues and eye diseases, checking visual acuity, color plates, pupil dilation and papillary function.
  • Operate ophthalmic equipment such as autofractors,phoropters,tomographs and retinoscope
  • Measure and recorded lens powerusing lensometers
  • Administered ophthalmic drops and ointments for treatment or to aid in diagnostics.
  • Assist patient to insert or remove contact lens
  • Conducted special tests such as Humphrey visual field, and pachymetry
  • Maintained smooth patient flow throughout facility, promoting efficient overall operations.
  • Kept examination rooms, clinical areas and equipment clean and patient-ready
Skills
  • Customer service
  • Microsoft Office and Google Docs
  • Epic and NextGen EMRs
  • Supervision
  • Understanding of body systems/disease in relationship to the eye
  • Project organization
  • Invoice generation
  • First Aid/CPR
  • Humphrey visual field and Octopus Visual field
  • AR
  • IOP(Icare,Tonopen Goldman Applanation )
  • PAC
  • Prisms,Jump Convgentets ,Cover/UncoverAlignment
  • EOM&
  • W4Dand Stero Fly
  • Refractions (+ and -)
Education and Training
06/2015East Central High SchoolSan Antonio, TXHigh School Diploma
Palo Alto CollegeSan Antonio, TXTeacher Education
07/2020St. Philip's CollegeSan Antonio, TXAssociate of Applied Science: Vision Science
  • [Student Organization or Club Name] Member
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Resume Overview

Companies Worked For:

  • Green Acres Golf and Games
  • Children's Eye Center of South Texas
  • UT Health Science Center at San Antonio
  • San Antonio Eye Center (South Side)

School Attended

  • East Central High School
  • Palo Alto College
  • St. Philip's College

Job Titles Held:

  • Lead Assistant Manager
  • Internship Student

Degrees

  • High School Diploma
    Teacher Education
    Associate of Applied Science : Vision Science

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