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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Passionate Law Clerk offering Eight years of experience in fast-paced legal environments. Well-versed in preparing legal documents, conducting legal research and managing dynamic caseloads. Excited to take next career step with firm specializing in Personal Injury and Criminal law.

Skills
  • Case Management
  • Motions Drafting and Filing
  • Documentation Editing
  • Legal Writing
  • Relationship Building and Rapport
  • Brief Preparation
  • Bill Coordination
  • File Review
  • Office Administration
  • Familiarity With Civil Procedure
  • Primary Authority Research
  • Preparation of Trial Memoranda
  • Good Work Ethic
  • Data Management
  • Active Listening
  • Problem Resolution
  • People Skills
  • Planning & Organizing
  • Computer Skills
  • Friendly, Positive Attitude
  • Critical Thinking
  • Customer Service
  • Microsoft Office
  • Law Firm Administration
  • Confidential Document Control
  • Cause of Action Determination
  • Legal Analysis
Experience
01/2019 to Current
Law Clerk Pae Government Services Inc Metairie, LA,
  • Developed organization systems for filing contracts, agreements, court documents, legal records, reports and agendas.
  • Used company templates to prepare subpoenas and correspondence for clients.
  • Drafted legal pleadings, motions and dismissals for closed cases.
  • Managed firm databases with client correspondence and implemented data communications techniques to [Result].
  • Conducted client meetings to discuss and gather key information necessary for upcoming depositions and arbitrations.
  • Examined legal documents and assured adherence to laws and court procedures.
  • Fulfilled document requests by citizens, parties to cases, judges and attorneys, keeping records of documents provided.
  • Prepared and issued summons, complaints, warrants and other documents necessary for daily courtroom operations.
  • Liaised between attorney and outside counsel, exchanging information.
  • Filed pleadings and paperwork with court clerk to meet strict deadlines.
  • Handled telephone calls, meeting plans and conference organization requirements.
  • Corresponded daily with clients, insurance adjusters, doctors and attorneys.
  • Knowledgeable dealing with pleadings, affidavits, motions and exhibit preparation.
  • Organized legal documents in company filing systems and databases.
  • Managed day-to-day activities involving tenants, subcontractors and property management.
  • Assisted owners with analyzing complex documents
  • Met with landowners to secure access to mineral rights and facilitate company drilling on privately owned parcels.
  • Prepared and submitted monthly tenant visit logs.
01/2011 to 03/2022
Customer Service Representative - Work At Home Pae Government Services Inc Michigan, MI,
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Set up and activated customer accounts.
  • Assisted customers with making payments or establishing payment plans to bring accounts current.
  • Consulted with customers to resolve service and billing issues.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Fielded customer complaints and queries, fast-tracking for problem resolution.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Educated customers on special pricing opportunities and company offerings.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
01/2016 to 12/2018
Law Clerk Thomas Thrash Law Firm City, STATE,
  • Enforced regulations, reviewed Federal and local laws to ensure compliance.
  • Assisted legal staff with collation and organization of case documentation and administrative tasks.
  • Developed organization systems for filing contracts, agreements, court documents, legal records, reports and agendas.
  • Used company templates to prepare subpoenas and correspondence for clients.
  • Drafted legal pleadings, motions and dismissals for closed cases.
  • Utilized Microsoft Excel to invoice clients.
  • Managed firm databases with client correspondence and implemented data communications techniques.
  • Kept firm's database updated with new information for cases and managed client records, policies and documents to facilitate work of litigation team.
Education and Training
Expected in 07/2013
Associate of Applied Science: Salon Management
Virginia College - Birmingham - Birmingham, AL
GPA:
Expected in 05/2008
Associate of Applied Science: Secretarial Studies And Office Administration
Jefferson State Community College - Birmingham, AL
GPA:

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Resume Overview

School Attended

  • Virginia College - Birmingham
  • Jefferson State Community College

Job Titles Held:

  • Law Clerk
  • Customer Service Representative - Work At Home
  • Law Clerk

Degrees

  • Associate of Applied Science
  • Associate of Applied Science

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