Reliable and self-directed individual demonstrating a high level of ownership and initiative with a broad background in highly-competitive, dynamic and diverse organizations. Quick and effective decision-making abilities and excellent customer service and team-building skills.
01/2007 to 01/2017
Land Acquisition SpecialistCrown Castle － Sarasota, Florida
As a member of the Real Estate Acquisitions team, I managed a diverse and revolving portfolio of 250 + tower sites annually and secured long-term revenue in excess of Twenty Million Dollars for the company.
Negotiated prices and terms on Lease Amendments;
Prospected and conducted face-to-face meetings with landowners throughout my assigned territories;
Kept detailed records of daily activities through an online customer database;
Contacted existing customers to determine how their needs could be met through specific programs and services offered by Crown Castle;
Created and administered incentive programs for the internal sales team;
Aided in the organization and implementation of quarterly and annual seminars to promote more effective communication and teamwork between various departments within the organization;
Particiapated in the creation of training videos for a company-wide initiative to improve communication, customer service, and overall effectiveness of internal operational processes.
06/2004 to 01/2007
REALTORHorizon Realty － Bradenton, Florida
06/2002 to 05/2004
REALTOREXIT Realty － Bradenton, Florida
As an accomplished, self-directed REALTOR, I provided superior customer service and built long-term relationships with my clients and other professionals within the real estate industry.
Interviewed clients to determine what types of properties would best suit their needs;
Coordinated appointments to show homes to prospective buyers;
Researched and generated lists of properties that were compatible with my clients' needs and financial resources;
Contacted property owners and developed relationships with builder representatives and other REALTORS to remain knowledgeable of property listings;
Promoted the sales of properties through advertising campaigns, open houses, and participation in the multiple listing service;
Negotiated terms and conditions of sales agreements to the satisfaction of each party involved;
Conferred with escrow companies, lenders, home inspectors and other professional services to ensure that terms and conditions of the purchase agreements were met in a timely fashion;
Advised clients on market conditions, pricing, mortgages, legal requirements and other related matters;
Supervised the sales transaction from beginning to completion to be sure that my clients needs were met and satisfaction was achieved.
As a Property Manager for a variety of upscale apartment communities, I oversaw the daily operation of properties with hundreds of individual apartment homes and large and diverse teams of leasing and maintenance professionals.
Introduced and monitored effective leasing and renewal programs;
Carefully screened applications for residency;
Assured accuracy on original leases and renewals for the management office;
Developed, reviewed and submitted property operating and capital budgets, sales and marketing plans;
Analyzed and evaluated monthly/quarterly/annual financial statements;
Trained and motivated leasing and maintenance teams through weekly meetings and training sessions;
Verified that all customer complaints were handled promptly and appropriately;
Maximized income while minimizing expenses through effective planning and systems controls;
Evaluated and recommended changes to pricing structures;
Followed up on delinquent tenants and coordinated collection/eviction proceedings as needed.
Bachelor of Arts: EnglishIllinois State University － Normal, fIllinois, United States