Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Summary
Sergeant supervisor at Northwest Arkansas Community Corrections for six years. Skilled in training and coaching security team members to achieve high standards of security all across the board. Experienced in conducting perimeter patrols, performing screenings, and reviewing footage for signs of suspicious activity. Knowledgeable in cell searches, drug testing, schedule making, Enforcing rules, supervising inmates, supervising various activities, Making sure that the facility meets proper standards, checking for contraband items, supervising visitation hours, and building relationships with other staff members. Recently took up a new career with UL Verification Services as a laboratory Supervisor, conducting safety product testing for walmart and other business across the United States.
Skills
- Policy updates
- Budget oversight-ordering
- Equipment management
- project management
- security screening
- Safety and security procedures
- Staff assessments
- Schedule oversight
- Security team leadership
- Report writing
- Emergency response
- Training and Development
- Communication
- Multitasking
- Team interaction
- Critical thinking proficiency
Education and Training
NorthWest Arkansas Community College Bentonville, AR Expected in – – Associate of Arts : General Transfer - :
University of Arkansas, Fayetteville Fayetteville, AR Expected in 05/2022 – – Bachelor of Arts : Criminology And Sociology-Minor in Psychology - :
Bentonville High School Bentonville, AR Expected in 05/2011 – – High School Diploma : - :
American Embassy School New Delhi, India, Expected in 05/2011 – – High School Diploma : - :
Experience
Clean Harbors, Inc. - Laboratory Supervisor
Highland, CA, 10/2021 - Current
Highland, CA, 10/2021 - Current
- Collect, label and store lab samples according to laboratory specifications.
- Oversee 10-15 employees at a time
- Order product necessities for the lab
- Approve time and make schedules for employees
- Train new hires on proper procedures of the lab in each department.
- Answer any questions employees might have about items being tested
- Complete onboarding checklists for new hires
- Conduct audits for the proper personnel across the lab
- Gather data and stats of items in department for meetings
- Employee yearly evaluations
- Communicate with customers through email and phone calls
- push items through lab to their designated departments for testing
Wegmans Food Markets - Terrorism Research Intern
Attica, NY, 08/2021 - 12/2021
Attica, NY, 08/2021 - 12/2021
- Clean up cases in the violence against women project within the Bias Homicide Database
- Keep track via time clock for internship hours, 180 hours required
- Add websites and files needed to the homicide cases
- Collaborate with team members on what needs to be done throughout the semester
- Keep journal updated for each week on what i worked on
- Keep datasheets updated with the process
- Write four reports for the class portion of the internship
- Code and create open source documents for Bias incidents database
- Attend virtual meetings when assigned
- Met with key personnel and communicated project status, results and findings.
- Compiled and organized research data to produce reports
Northwest Arkansas Community Corrections - Sergeant Supervisor
City, STATE, 09/2015 - 09/2021
City, STATE, 09/2015 - 09/2021
- Supervise and make cell assignments
- Manage 8-10 employees and supervise 120 offenders in the treatment facility.
- Monitor all disciplinary and medical lockups every 15-30 minutes.
- Supervise visitation and check all visitors for proper identification and contraband.
- Assign daily tasks and responsibilities to employees and fill out daily work logs.
- Assign and monitor training needs of staff members to close knowledge and performance gaps.
- Oversee assigned court trips for jailers, maintaining security of staff and public at all times.
- Maintain order in the building and on grounds of facility.
- Coordinate shakedowns to locate and remove unauthorized items.
- Notify medical staff of inmates requiring medical attention and proper incident reports.
- Keep team on track by assigning and supervising their activities and giving constructive feedback.
- Juggle multiple projects and tasks to ensure high quality and timely delivery.
- Resolve interpersonal conflicts by listening, finding common ground and building relationships.
- Supervise activities in residential setting.
- Maintain records and logs of hours, materials, and equipment used.
- Monitors daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
- Detect potential threats and quickly defuse conflicts.
- Attend regular trainings and maintain appropriate certifications.
- Maintain correct physical head count at all times conducted.
- Inspect cells and conduct random searches of common areas.
- Apply non-violent response tools and physical restraint during problematic situations.
- Conduct drug tests when needed.
Cabela's - Retail Associate
City, STATE, 06/2012 - 11/2015
City, STATE, 06/2012 - 11/2015
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Maintain current store, product and promotional knowledge to drive consistent sales.
- Processed payments and maintained accurate drawers to meet financial targets.
- Assisted customers by phone regarding store operations, products, promotions, and orders.
- Restocked shelves, racks, and bins with latest merchandise and changed signage to promote special offers
- Worked with off-site locations to find desired items for customers
- Escorted customers to product and pointed out complimentary items to boost store sales
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer
- Keep calm and applied strong problem-solving and interpersonal skills to resolve conflicts
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Resume Overview
School Attended
- NorthWest Arkansas Community College
- University of Arkansas, Fayetteville
- Bentonville High School
- American Embassy School
Job Titles Held:
- Laboratory Supervisor
- Terrorism Research Intern
- Sergeant Supervisor
- Retail Associate
Degrees
- Associate of Arts
- Bachelor of Arts
- High School Diploma
- High School Diploma
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