Detail-oriented laboratory compliance professional offering 13 years of progressive laboratory experience and expertise in risk management, policy development and strategic planning. Advanced knowledge of regulatory compliance with proven track record of partnering with laboratory and medical center leadership to identify vulnerabilities and create corrective actions. Synergetic and team-oriented with excellent communication and interpersonal skills to foster strategic partnerships and promote organization reputation.
Skills
Laboratory accreditation compliance
Operational improvement
Multidisciplinary team collaboration
Excellent laboratory practices
Staff management and development
Compliance and safety monitoring
Project management and organization
Strategic planning and execution
Education
Franklin UniversityColumbus, OHExpected in 2018 ā āMaster of Healthcare Administration: - GPA:
Austin Peay State UniversityClarksville, TNExpected in 2013 ā āBachelor of Science:Medical Laboratory Science - GPA:
Columbus State Community CollegeColumbus, OHExpected in 2009 ā āAssociate of Science:Medical Laboratory Technology - GPA:
Certifications
Ohio State University - Foundational Leadership Certificate (2021)
Work History
Us Oncology, Inc. - Laboratory Compliance Officer Fort Worth, TX, 01/2018 - Current
Manages quality assurance programs, including on-site evaluations, internal audits and accreditation surveys for nine CAP accredited locations of 27 laboratories, two AABB accredited transfusion services laboratories and over 100 CLIA sites.
Provides laboratory quality and compliance oversite to over 700 AP and CP employees including medical directors, division and operation directors, managers and technical/nontechnical staff.
Performs scheduled and unannounced investigations of laboratory departments to check CAP, CLIA and AABB conformance.
Prepares training programs to improve compliance at all levels.
Certified member of CAP inspection team who has performed several organization lead inspections as well as assisted inspection teams from other institutions.
Manages survey readiness programs to reduce overdue compliance activities.
Successfully plans and executes monthly compliance meetings, ranging from 10 to 15 technical lead attendees.
Reviews and monitors regulatory compliance literature to improve standardized laboratory admin and safety policies.
Document control system administrator responsible for system build and updates, department audits, primary user training, and occurrence/incident oversite.
Works with laboratory administration and laboratory management on compliance issues and preparation/monitoring of accreditation agency standards and regulations.
Facilitates laboratory billing committee meetings to review and resolve identified billing variances to maintain CMS compliance.
Advises revenue management and medical center compliance on laboratory billing operations, audit analysis and risk assessments in monthly briefings.
Major contributor of COVID laboratory design and implementation activities and appointed interim laboratory manager of 90 employees.
Major contributor to Epic Beaker build audit, compliance build review, and credentialed trainer of Foundations activities.
Led Beaker Second Pass Review project, managing cross-functional team of 25; responsible for project oversight and strategy, managing schedules and task delegation, and final deliverables.
Collaborates with LIS and Medical Center IT on LIM and middleware upgrades and audit verifications.
Updates master testing list and tracks changes, assists laboratory departments with biannual verification and performs monthly audits.
Supervised a team of 30 medical technologists, 13 phlebotomists and 2 histology support technicians
Improved and maintained employee satisfaction by 20 percent
Manages core laboratory departments by overseeing operations including: staffing, testing, QC, preventive maintenance, inventory and ordering, daily work flow and implementation of new instrumentation
Major contributor to Cerner laboratory applications build, integrated testing and training of Foundations and GenLab applications
Member of various interdepartmental committees including: HARBOR Intensive Team, Cerner Clinical Change Advisory Board, South Carolina Hospital Association Final Check, and Patient Experience Team
Extensive collaboration on different projects with information services, PAT, nursing, and imaging departments
Distributes and evaluates API and CAP proficiency surveys
Certified member of CAP inspection team who has performed several CAP inspections
Reduced CAP deficiencies from 13 to zero
Writes, reviews and revises clinical procedures and maintains procedure manuals and SDS manuals
Performs all duties of Medical Technologist II
Bon Secour Saint Francis Hospital - Medical Technologist II City, STATE, 04/2011 - 10/2014
Executes chemistry linearity reports, monthly and quarterly quality assurance reports and blood gas correlation studies
Assists with quarterly audit reports
Selected for and completed extensive Beckman-Coulter operator training
Conducted peer interviews of potential new hires for multiple laboratories in hospital system
Key operator of chemistry and hematology instrumentation
Composes, updates and implements policies and procedures
Proficient operator of Siemens, Immucor, Beckman-Coulter, Sysmex Stago, and Roche analyzers
Extensive experience with quality control guidelines, maintenance and troubleshooting of hematology, coagulation, urinalysis and chemistry instrumentation and microbiology and blood bank departments
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