Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Personable Production and Project Manager successful at building strong professional relationships. Manages large and complex projects while maintaining high team morale and energy. Skilled mentor and mediator who excels at bringing out the best in team members. I am also adept in organizational operations, planning, and logistics.

    Strategic Planning
  • Budgeting and forecasting
  • Process improvement
  • Multi-unit operations management
  • Relationship building
  • Productivity improvement
  • Troubleshooting
  • Work flow planning
  • Project manager Certification

Drastically moved up to management role in the company after just two years. Oversee the development of the company owned CADCAM software, in which saved company over few million dollars in savings.

07/2015 to Lab Manager Eyemart Express | Columbus, OH,

Mastered the intricacies of the process flow within the lab. Develop system to operate full lab with 80% less staff by coordinating and developing new product design in collaboration with engineering staff. Hire and cross-trained new staff for efficiency and increase productivity. Develop marketing plan and customer acquisition strategy. Analyzed cost control and provided timely financial information to support business goals.

05/2013 to 07/2015 Production and Project Manager Glidewell Dental Laboratories | City, STATE,

Started a department with only 10 technicians and quickly grew dept to 65 technicians in less than 2 years. Established hiring and training curriculum for efficiency in training. Lead department to the use of new CAD software and provide and managed feedback to improve software.

Oversee development of the CAD software. Drafted action plans and led meetings with department executives to review project status and proposed changes. Collaborated with cross-functional teams to draft project schedules and plans. Monitored costs, timescales and resources used to achieve goals.

04/2011 to 05/2013 CAD/CAM Supervisor Glidewell Dental Laboratories | City, STATE,

Hired and trained over 30 new dental technicians. Established and adjusted work procedures to meet production schedules. Created training curriculum and set quality dept standard, which was later adopted to company standard. Improved efficiency and productivity by eliminating waste and production constraints. Trained, developed and counseled employees to develop a high performing team.

04/2004 to 10/2008 Pharmacy Technician/Supervisor/Accountant Santa Ana Tustin CLinic Pharmacy | City, STATE,

Began as Pharmacy clerk. Later worked as licensed Pharmacy technician. Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists. Accurately recorded compounded products and prepared appropriate labels. Calculated, weighed, measured and mixed ingredients with expert precision. Conducted month-end balance sheet reviews and reconciled any variances.

Expected in | , , GPA:

Certificate in Accounting

Certificate in Project Management

Leadership and Management Certificate

Pharmacy Technician License

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  • CAD/CAM Supervisor
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