I have been in the hotel industry for the last 12 years and have the knowledge, resources and background to perform any task. I look forward to continuing my career in the hotel industry and challenge myself at every opportunity.
New customer acquisition
Social media marketing
Brand awareness development
Positive reinforcement expert
Budgeting and forecasting
OSHA regulatory Compliance
Established track record of exceptional sales results
Increased Guest Reviews
Team building and leading
La Quinta Inn & Suites General Manager Mechanicsburg, PAAreya Management/Aug 2016 to Current
Processing Payroll, Maintaining a Budget,Creating new A/R accounts.
Processing all invoices, Keeping up with daily reports and spread sheets.
Schedule Making, Room Inspections, Human Resourses, Daily Banking Deposits.
Graduation INNtegration December 2016 and CPR certified June 2017.,
Experienced in LQConnect, Netrez, Medallia, Social Media, CVent. Lanyon, Nitevision, LQ Brand standards, MOP, LQU, Excell, Word.
Baymont Inn & Suites General Manager Mechanicsburg, PABaymont Inn & Suites/Mar 2016 to Aug 2016
Hotel was under renovations to become a La Quinta. Focused on upcoming new standards in order to be proficient in the renovations. Hired contactors.
Kept up with all permits and certifications.
Sleep Inn Assistant General Manager Carlisle, PAAreya Management/Apr 2014 to Mar 2016
Overseeing all functions and communications in all departments.
Completing Sales Contracts and Group Contracts
Handling Guest Complaints
Key Holder and immediate liaison for all employee complaints and reprimands, Inventory, Ordering, Training all new hires in both Housekeeping and Front Desk.
Hotel Carlisle Director of Sales Carlisle, PAHotel Carlisle/Jun 2013 to Mar 2014
Developing new prospects and interacting with local Communities and
Wedding and Event Coordinator. Orginizing Conventions and meeting spaces. Providing excellent customer service experiences by maintaining a high degree of courtesy and ingegrity.
Handling all administrative aspects of sales including completing customer contracts, responding to RFPs, A/R, Marketing, Social Media.
Education and Training
NursingBoheckers School of Business2002Ravenna, OH, United States of America