Experienced kitchen manager with excellent client and management skills. Action-oriented with strong ability to communicate Motivated food serving professional with 14 years food and beverage experience in casual and fine dining, Multi-operation hospitality management Food service professional with 14 years in FOH and BOH operations. Demonstrated team leader with excellent staff management skills. [Job Title] familiar with all aspects of logistics, shipping and receiving and general warehouse operations.
Exceptional problem solver
04/2014 - Current
HMS HOST Multi unit restaurant Los Angeles international , Airport － Los Angeles, CAKitchen manager/sous chef/assistant manager
Manage Various concepts Wolfgang Puck, 800 degree pizza Umami Burgers, point the way brewery.
Managed kitchen operations for high grossing, fast-paced fair concession kitchens manage many concepts at daily basics maintained system of control For storage temperatures and proper functioning of kitchen equipment, Accurately measured ingredients required for specific food items.
Properly portioned and packaged take-outfoods for customers, Assisted store manager with monthly inventory, and daily food orders , Us foods ,Chef Warehouse, Coca cola, jack mark foods, booking, all orders to keep control and weekly stock orderingTook necessary steps to meet customer needs and effectively resolve food or service issues, Operated large-volume cooking Scheduled and directed staff in daily work assignments to maximize productivity.
Efficiently resolved problems or concerns to the satisfaction of all involved parties appropriate action to ensure food quality and service standards were consistently met.
Assigned tasks the direction of employees to ensure compliance with food safety procedures and quality control guidelines Developed and maintained exceptional customer service standards.
Ensured proper cleanliness was maintained in all areas of the bar and front of house.
Optimized profits by controlling food, beverage and labor.
costs on a daily basis.
Performed checkouts of servers and bartenders to ensure that all tickets were accounted for.
Performed restaurant walk-through s to gauge timeliness and excellent service quality.
Collaborated with the Executive Chef to analyze and approve all food and beverage selections.
Counseled and disciplined staff whennecessary.
union policy trained.
10/2002 - 04/2014
Chili's Grill & Bar － Long Beach, CAKitchen Manager
Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.
Developed and maintained exceptional customer service standards Performed checkouts of servers and bartenders to ensure that all tickets were accounted for. Worked closely with the chef and cooks to determine menu plans for special events or occasions. Scheduled and directed staff in daily work assignments to maximize productivity. Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.
07/2001 - 10/2002
Grupo Modelo brewery － Zacatecas, Zac.Driver Oversize LoadsSelected products for specific routes according to pick sheets. Processed customs duties and fees quickly to release international shipments. Negotiated bulk shipping discounts with contracted carriers. Maintained accurate stock records and schedules. Removed pallets, freezer boxes and damaged products from returning trailers. Oversaw special orders and after-hours, urgent shipping jobs. Unloaded, picked, staged and loaded products for shipping.
Education and Training
High School Diploma Hawthorne,, ca
Manager Food Handler
multi unit trained cooking, special events, food safety, inventory control, sales, store manager union train