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Kitchen Manager Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Growing up under restaurant parents, I've developed deep roots being a fifth generation gastronome. I've lived and studied in Germany to achieve my official Industrie- und Handelskammer (IHK) degree as a Hotelfachmann (hotelier.) After obtaining my degree, I continued to work at the hotel that trained me, when I suddenly received a request from my father asking for me to come back to Geckos to help close out the last two years of the lease. Putting my F&B Manager goal on hold, I left my life in Germany and returned home to lead the Geckos kitchen through two eventful years. Now that Geckos is retired its time to continue my path; I see The Grand Hotel's Banquet Manager position as the next step in my career.

Education
Hotelfachmann: Hotelier, Expected in 11/2018
to
Hotelberufsschule Viechtach - Viechtach, Germany,
GPA:
High School Diploma: , Expected in 06/2013
to
Lower Cape May Regional High School - Cape May, NJ
GPA:
  • National Honors Society Member
  • Capitan of the Track and Field team
  • 15 years of viola training
Experience
Kitchen Manager, 05/2018 to 10/2020
Resthaven Holland, MI,
  • From 2018 to 2019 there was an 8% gross revenue increase.
  • From 2019 to 2020 there was an 12% gross revenue increase.
  • Kept detailed notes of inventory.
  • Ordered, quality controlled, received, organized and rotated paper goods and food on a daily bases.
  • Oversaw meal preparation and monitored food handling to enforce safety according to ServSafe standards.
  • Trained employees on cooking techniques, safety standards and performance strategies in an à la carte setting.
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
  • Collaborated with front of house to document and resolve potential customer concerns to drive brand satisfaction and loyalty.
  • Controlled portion sizes and garnishing for optimal cost controls.
  • Supervised front of house staff to clean tables, remove dishes, take food to tables and assist servers and bartenders.
Hotelfachmann, 01/2015 to 02/2019
Compass Group Usa Inc San Mateo, CA,
  • Three year training programe, practical lessons are learned on the job and theoretical in school.
  • Was assigned work in every role of the hotel, kept mandatory weekly logs
  • Most time dedicated to waiting tables and front desk responsibilities.
  • Restaurant was only open to half board guests, no à la carte.
  • Catered to a range of guests, small families with newborns to large parties of elderly foreigners.
  • Commanded my seating section with accurate, fast and courteous service.
  • Worked under and above coworkers of different backgrounds and ages.
  • Quickly memorized guests names, preferences and special requests in order to accommodate every guest.
  • Sat guest at table, took drink order, delivered drinks, made conversation, served three to five courses, sold digestif, wrote check and closed table.
  • Closed the register for the night, controlled the amount of money in the register.
Restaurant Server and Line Cook, 04/2011 to 10/2015
Geckos City, STATE,
  • Was often looked toward to answer managerial questions when my parents were absent.
  • At age 18 in 2013 I was originally a server for Geckos, when a key member of our kitchen could no longer work. I was then called on to fill his position.
  • Returned to my old lunch line cook station while waiting tables, compiling 75 hour weeks.
  • Managed 4 servers and staff members to effectively serve larger tables and special events.
  • Calculated charges, issued table checks and collected payments from customers.
  • With age 16 my mother made me a full fledged server, handling all the normal responsibilities that come with it.
  • Maintained in-depth knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with dietary restrictions and allergies.
  • Being at the restaurant growing up I also helped my mother host, buss tables and tend to the front of house.
  • At age 14 I started to line cook lunch, Monday-Friday for two years. My father, the chef/owner was my kitchen mentor and line cook partner.
  • Started washing dishes two days a week at age 13.
  • Started washing dishes one day a week at age 12.
Catering Server, 09/2014 to 12/2014
Willow Creek Winery City, STATE,
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Set up and tore down all catering services in banquet halls and at customer locations.
  • Worked multi-course dinners with pre-plated foods.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Wrapped silverware efficiently and organized napkins for up to 300 guests.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Skills
  • Natural leader
  • Personable & compassionate
  • Organized
  • Time management
  • Self motivated
  • Works with a purpose & forethought
  • Detail oriented
  • Knowledgeable of the inner workings of restaurants & hotels
  • Responsible & dependable
  • Follows instructions
  • Delegate
  • Decisive under pressure
  • Brings positive energy & passion to work :)
  • Team player
  • Traveled
  • Fluent in German
Certifications
  • IHK certified Hotelfachmann
  • COVID-19 Vaccinated

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Resume Overview

School Attended
  • Hotelberufsschule Viechtach
  • Lower Cape May Regional High School
Job Titles Held:
  • Kitchen Manager
  • Hotelfachmann
  • Restaurant Server and Line Cook
  • Catering Server
Degrees
  • Hotelfachmann
  • High School Diploma