Key Accounts Manager Resume Example
Dynamic results oriented finance professional with a strong background in all aspects of accounting and financial management. Successful at managing multiple assignments while meeting tight deadlines.Adept at completing demanding projects within strict deadlines, outstanding talent in team building, optimizing individual and group productivity. Possess excellent communication, organization, troubleshooting and documentation skills and ability to build rapport with people of diverse cultures and backgrounds.Additionally, I encompass 7 years plus of strong experience in military and civil air transport, mechanical subsystems marketing and product support.
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Breakthru Beverage Group － New York
- Served as the lead liaison for the customer, coordinating with Sales teams in order to meet customer's expectations on the repairs of PT6A Engines.
- Also was responsible for growing business as well as managing all commercial and contractual negotiations with customer After the point sale, was responsible for producing repair estimates and managing the Sales order from inception to completion by interfacing with internal/external teams, establishing and meeting project deliverables, and ensuring customer satisfaction with the delivered implementation of product services.
- Planned and forecasted support requirements to meet contract requirements, including removals/inputs, field support provisioning, and in-house engine and component maintenance operations.
- Provided follow-up to customer questions and concerns and managed the fulfillment of customer respective and agreed commitments
- Monitored and reviewed production and MRO schedules to ensure contractual delivery schedules was met
- Reviewed solicitations, request for quotes, warranty and provisioning request and assured responses was consistent with existing contract by supporting Sales team
- Identified, and initiated new best practices and continuous improvement initiatives
- Developed and lead action plans with internal teams in order to meet those expectations Acted as an escalation point on operational issues when needed and lead corrective action initiatives.
Aetna Inc. － Fredericksburg
- Developed commercial proposals as requested by customer with support of Sales teams and systematically pursued opportunities to develop creative support schemes that could improve customer satisfaction
- Maximized turnover, EBIT and free cash flow while negotiating commercial transactions in collaboration, as needed, with all internal entities (GAM, Sales Support, Corporate Finance)
- Served as a key advisor/facilitator responsible for overseeing the analysis and resolution of the PT6A and PT6T Engine repairs and collaborated with cross-functional teams to identify root cause analysis.
- Provided testing and defect resolution support to assist with implementation and product enhancement
- Managed the responsibilities of developing, documenting, and implementing process improvements in order to enhance the customer experience and increase sales productivity.
Allstream Business Inc. － Salt Lake City , UT
- Prepared and analyzed monthly financial statements, quarterly schedules, management reports, and performed analysis of monthly variance based on GAAP, and international accounting reporting regulations.
- Conducted monthly revaluations of foreign currency; reviewed and approved all GL reconciliations.
- Provided support for various functions involving contract accruals, accounts receivable, intercompany billings, job cost accounting, overhead and administrative budgets, and fixed assets; handled all internal and external audit issues and three month cash flow forecast.
- Managed customer invoices and general ledger, prepared journal entries, and facilitated account reconciliations.
President's Honor list
Dean's Honor list -Four Semesters
Business Administration
PT6A Line Maintenance Certification (Pratt& Whitney Canada) 2010
Account Reconciliations
Accounting
Accruals
Corporate Finance
Data Management
Financial statements
Fixed assets
Macros
Excel (Pivots, Formulas, Macros and Data Management) , PowerPoint, MS Word
QuickBooks
Sales, Sales Support
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Resume Overview
School Attended
- University of North Texas
- Richland Community College
Job Titles Held:
- Key Accounts Manager
- Sr Account Manager
- Accountant I
Degrees
- Bachelor of Arts , Finance 2015
Associate of Arts , Business 2002
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