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kelly services resume example with 12+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency. Organized professional with a successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.

Skills
  • Flexible and Adaptable
  • Cultural Awareness
  • Excellent Communication
  • Multitasking Abilities
  • Written Communication
  • Decision Making
  • Attention to Detail
Work History
05/2021 to Current KELLY SERVICES Firstservice Residential | San Antonio, FL,
  • Planned and implemented integrated lessons to meet national standards.
  • Incorporated multiple types of teaching strategies into classroom.
  • Supervised learning groups of students in classroom stations.
  • Devised and implemented strategies to create and maintain cohesive school community within virtual classroom setting.
  • Completed daily reports, meal count sheets and attendance logs.
  • Enhanced student knowledge of technology by integrating various web-based applications for research and assignments.\
  • Promoted physical, mental and social development using classroom games and activities.
  • Enhanced student knowledge of technology by integrating various web-based applications for research and assignments.
09/2016 to 03/2021 Assistant Director of Operations Rocketship Education | Milwaukee, WI,
  • Defined, implemented and revised operational policies and guidelines.
  • Stayed current on codes and guidelines to maintain compliant program operations in [State].
  • Collaborated on strategies to enhance student learning and behavior alongside parents and teaching staff.
  • Modernized instructional plans and educational approaches to enhance student learning.
  • Established and optimized program schedules to cover planned needs while capitalizing on opportunities to improve student learning.
  • Upheld sound financial principles to keep program operating within budget levels, maximizing resource utilization while minimizing costs.\\
  • Upheld sound financial principles to keep program operating within budget levels, maximizing resource utilization while minimizing costs.
  • Hired and mentored well-qualified job applicants for teaching and support staff roles to boost program success.
  • Strengthened community engagement strategies to boost program outreach across [Location].
  • Created and presented child development training in compliance with organizational standards.
  • Reviewed monthly financial statement records as related to annual budget and adjusted operations to support attainment of financial goals.
  • Arranged for daily inspections of development center and confirmed compliance with health, safety, fire, facility and program requirements.
  • Acted as point of contact for mandated reporting of suspected or actual cases of child abuse or neglect.
  • Developed and implemented programs for center-based childcare services.
  • Reviewed and evaluated new and current programs to determine success and compliance with state, local and federal regulations and recommended necessary modifications.
  • Maintained high-quality child care standards based on developmentally appropriate practices.
  • Oversaw safety requirements, inspection and certification procedures to facilitate annual licensing review.
  • Articulated center's mission to stakeholders to solicit support in realizing mission.
  • Implemented school policies, procedures and systems to promote safe and healthy environment in compliance with state standards.
  • Monitored students' progress and provided students and teachers with assistance in resolving problems.
  • Reviewed curriculum to evaluate success and recommend and implement changes.
  • Recruited, hired and evaluated primary and supplemental staff and recommended personnel actions for programs and services.
  • Attended professional meetings and conferences to maintain and improve professional competence.
  • Supervised childcare workers and oversaw facility to meet state requirements for education and training.
02/2009 to 12/2019 Business Owner/Operator SELF EMPLOYED | City, STATE,
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
  • Spearheaded business-related aims to meet tactical planning initiatives.
  • Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
  • Led screening, hiring and staff scheduling to maintain compliance with group goals.
  • Oversaw end-to-end business processes to maintain proficiency and profitability.
  • Monitored staff performance, providing final-say assessment over inquiries.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Devised processes to boost long-term business success and increase profit levels.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.\\\\\\
  • Established, optimized and enforced business policies to maintain consistency and high-quality standards across industry operations.
  • Outlined finances, goals and daily operations of company in detailed business plans.
  • Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
  • Oversaw long-term planning, staff hiring and training, and procedure development as part of business operations.
  • Coached and mentored employees through effective recruitment, hiring and goal setting methods.
  • Determined best courses of action for company based on regional market trends and demands.
  • Used business software packages to maintain files and administrative records.
  • Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Maintained up-to-date administrative records to monitor operational conditions.
  • Achieved financial savings through powerful cost reduction strategies.
  • Frequently studied market to keep abreast of new industry trends.\
  • Frequently studied market to keep abreast of new industry trends.
  • Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
  • Input income and expense details into database to track business finances and address variances.
  • Optimized team hiring, training and performance.
08/2016 to 12/2018 Assistant Teacher ST. JOSEPH'S CHILD DEVELOPMENT CENTER | City, STATE,
  • Kept records of student progress for teachers and parents and made notes on details such as behavior, grades, comprehension and personal growth.
  • Provided one-on-one and group-based learning support to maintain student progress and development.
  • Worked with teachers to design lesson plans and coordinate activities for classes, consistently noting successful ideas and identifying areas for improvement.
  • Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.\\
  • Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
  • Assessed and managed student behavior to maintain climate of intensive instruction.
  • Aligned instructional approaches with development levels of students to enhance individual learning.
  • Administered quizzes and tests and documented grades.
  • Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Delivered group teaching in classroom setting and implemented individual student support.
  • Attended to classroom details and logistics to maintain strong instructional environment.\\
  • Attended to classroom details and logistics to maintain strong instructional environment.
  • Supported teacher in instructing core subjects, delivering supplementary lessons and coordinating materials.
  • Collaborated with instructor to assist lesson and curriculum planning efforts.
  • Pursued professional development opportunities to cultivate further understanding of considerations governing productive learning environments.
  • Performed staff monitoring duties such as overseeing recess, lunch and daily student intake and dismissal.
  • Contributed to committee-based work for development and enforcement of institutional and educational policies.
  • Supported instructor with test administration, curriculum development and assignment grading.
  • Recorded grades for coursework and tests in online reporting system.
  • Created lesson materials, visuals and digital presentations to supplement lesson plans.
  • Maximized receptive learning by educating students using hands-on instructional techniques.
  • Worked under direction of licensed teacher in and outside of classroom.
  • Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
  • Organized classroom library and art areas each day to keep classroom well-maintained.
  • Supported classroom activities, tutoring, and reviewing work.
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Assisted students with various needs from putting on coats to go outside to reviewing homework assignments.
  • Distributed learning materials such as worksheets, textbooks and supplemental activities.\
  • Distributed learning materials such as worksheets, textbooks and supplemental activities.
  • Oversaw groups of students at school and off-site locations, maintaining optimal safety and security.
  • Encouraged dynamic and pleasant educational environment by promoting both gentle discipline and cooperation.
  • Completed daily reports, meal count sheets and attendance logs.
  • Monitored students on field trips, handling roll call and group movement to keep youths safe in public settings.
  • Promoted physical, mental and social development using classroom games and activities.
  • Participated in lesson planning and curriculum implementation to promote quicker rollout and delivery.
  • Collated classroom materials to help teachers prepare for daily instruction and activities.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals and objectives.
  • Assessed student assignments to check quality and completeness before submission for grading.
  • Implemented practice exercises and used repetition, enabling students to grasp new concepts quickly.
  • Kept abreast of latest information on specific subjects and learning strategies.
  • Offered complete instructional support for students unable to attend regular classes.
  • Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
  • Tutored students in reading, language arts and other subjects.
  • Maintained schedule of support services and attended class sessions.
  • Optimized learning plans and quantified student progress through test administration.
Education
Expected in 02/2022 to to Bachelor of Science | PSYCOLOGY TROY UNIVERSITY, Phenix City, AL, GPA:
Expected in 06/2015 to to Associate of Science | INDIVIDUAL AND GENERAL STUDIES SUNY JEFFERSON COMMUNITY COLLEGE, WATERTOWN, NY, GPA:
Expected in 03/2009 to to Associate of Science | Child Development COLUMBUS TECHNIC COLLEGE, Columbus, GA, GPA:

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Resume Overview

School Attended

  • TROY UNIVERSITY
  • SUNY JEFFERSON COMMUNITY COLLEGE
  • COLUMBUS TECHNIC COLLEGE

Job Titles Held:

  • KELLY SERVICES
  • Assistant Director of Operations
  • Business Owner/Operator
  • Assistant Teacher

Degrees

  • Bachelor of Science
  • Associate of Science
  • Associate of Science

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