Experienced legal support technician. Recently graduated with Associates in Paralegal Studies Degree from an ABA approved program at Phoenix College and am completing my Bachelor\'s Degree in Public Administration in the next month. Previous experience as an administrative assistant; organized, efficient, and friendly; have experience working in all law practices; started at Kirkland & Ellis in Chicago. I am able to mentor and train fellow employees on company procedures, and use problem-solving techniques to resolve client issues; Able to develop & maintain strong working relationships with public agencies, clients, and professional peers; expertise working in Windows, including Microsoft Office; typing speed of 65 WPM and 10-key by touch. Ability to learn and train fellow staff on major county software overhaul product called Justware. Aspiring detail-oriented Paralegal with a demonstrated commitment to excellence, ethical processing and client confidentiality.
Justice System Clerk - Senior05/2007 to 06/2013Company NameCity, StateUpdate criminal and misdemeanor files in IRIS and ICIS county software applications; receptionist ; pull and route records for court calendar; update criminal and misdemeanor information using IRIS and ICIS software applications; open/close criminal and appeals cases in IRIS; manage box grid in excel and keep to retention and archive schedule; switchboard coverage. Senior clerk responsible for daily dockets which is importing daily Maricopa County arrests appointed to Public Defenders office into Justware application for case creation. Updating court events. Creating physical case files. Archiving box files and maintaining box grid in excel. Answering and transferring phone calls from clients. Training new employees on processes and tasks. Creating training manuals. Working with supervisors to solve problems.
Owner Operator10/2006 to 05/2007Company NameCity, StateOwner of franchise candy business; developed client base in office buildings; accounting; purchasing; pricing; delivering and selling product.
Litigation File Clerk03/2006 to 10/2006Company NameCity, StateCreate new files and labels for new cases using File Surf Software; updated and filed correspondence chronologically; updated pleadings index, made distinction between discovery, disclosure and pleadings; organized and maintained file room; prepared files for off-site storage via Iron Mountain.
Receptionist07/2005 to 02/2006Company NameCity, StateReceptionist - Created and opened escrow files for builder and resale transactions; scanned closed files and contracts into database.
Administrative Assistant03/2005 to 07/2005Company NameCity, StateAdministrative Assistant to five property managers for national home owners association management company.
Litigation Support Clerk05/2002 to 02/2005Company NameCity, StateCreated new files and labels for new cases using MS Word; sorted and filed legal documents including notes, correspondence and pleadings; ensuring files are organized and prepared for trial; updated pleadings index, made distinction between discovery, disclosure and pleadings; other general office tasks.
Litigation Support Technician11/2001 to 05/2002Company NameCity, StateHigh volume litigation copying including; spiral, wire, velo and tape binding; audio and visual duplication; trial boards and exhibits; downloading from email to copy machine; digital color copying; oversize, drilling and mass mailings.
Operations Clerk10/2000 to 11/2001Company NameCity, StateSorting and distributing daily mail throughout the firm; high volume copying and. spiral binding; brochures and invitations; sending and receiving faxes; daily input of. accounts payable and monies received; prepared conference room for reception of. clients.
Fax Operator09/1997 to 07/2000Company NameCity, StateSent, received and allocation of faxes; distribution of legal documents to attorneys;. managed updated log of incoming and outgoing faxes; ensured proper. maintenance of equipment for peak performance.
File Clerk/Receptionist07/1993 to 09/1997Company NameCity, StateScreen and direct incoming calls on 8 line switchboard; scheduling patient. appointments for radiology department and giving pre exam preparation. information and procedure details: input of patient information into computer;. organizing patient history for radiologist review; duplicated x-rays.
Bachelor of Science: Public AdministrationNorthern Arizona University FlagstaffCity, State, USCurrent Northern Arizona University Flagstaff, AZ Bachelor of Science Public Administration American Bar Association approved program for paralegal studies.
Associate of Applied Science: Paralegal Studies2013Phoenix CollegeCity, State, US2013 Phoenix College Phoenix, AZ Associate of Applied Science Paralegal Studies
American Bar Association approved program for paralegal studies
Receptionist, Clerk, Switchboard, Cases, Excel, Processor, Legal Documents, File, File Clerk, Incoming Calls, Radiology, Scheduling, Litigation, Correspondence, Clients, General Office, Ms Word, Word, Maintenance, Answering, Archiving, Training, Training Manuals, Copying, Accounts Payable, Operations, Sorting, Contracts, Database, Escrow, Accounting, And Selling, Buying/procurement, Pricing, Purchasing, Selling Product, Copy Machine, 65 Wpm, Detail-oriented, Legal Support, Mentor, Microsoft Office, Ms Office, Problem-solving, Typing, Administrative Assistant, Paralegal, Bar Association, Associate
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Northern Arizona University Flagstaff
Job Titles Held:
Justice System Clerk - Senior
Litigation File Clerk
Litigation Support Clerk
Litigation Support Technician
Bachelor of Science : Public Administration Associate of Applied Science : Paralegal Studies 2013
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