SUPERVISOR | INSTRUCTOR | OPERATIONS MANAGER | Accomplished veteran of the United States Army with 20 years' exemplary record. Held many Supervisor and Manager positions such as a Platoon Sergeant, Senior Instructor and Branch Chief, Division G-3 Operations Sergeant, Observer and Controller.Platoon Sergeant Light Airborne Infantry. Highly skilled in supervising, managing multiple employees, instructing, operations management, process improvement, and implementing policies procedures. Bilingual in Spanish capable of handling multiple testing projects simultaneously. Risk management and defect prevention specialist.As a Branch Chief and Airborne Senior Instructor experienced in the development of automation test plans, test scripts and automation frameworks.Technically-adept quality assurance professional. Basic software engineering knowledge and technical writing expertise. Efficient and proficient in auditing and monitoring quality requirements to meet company quality assurance standards and for unit and equipment specifications.
Planning & Supervising Policies & Procedures Team Leadership Meeting Deadlines Problem Solver
Risk Assessment Blueprints/Technical DiagramsSatellite and Technical Communications
Proficient in MS Office, Word, Excel, PowerPoint Operations Management Process Improvement Veterans Advocacy
Training & Development Knowledge of LAN/WAN
Fluent in Spanish
Strong technical writer
Expert in regression testing
Test case documentation
Keen eye for detail
Prior supervisory experience
Personally responsible for over $5,000,000.00 of command equipment with no deficiencies, losses or damages.
Maintained 100% accountability of a large section of equipment worth over $3Documentation ,000,000.00 during multiple overseas deployments.
Wrote and edited documents to keep staff informed on policies and procedures.
Created new departmental procedures manual.
Assessed organizational training needs.
Applied safety procedures and policies as outlined in Department Safety Manual.
Jump Branch, Master Trainer/Branch Chief January 2008 to January 2014UNITED STATES ARMY － Ft. Benning, GA
Functioned as Branch Chief, subject matter expert and liaison to Battalion command and airborne commanders, aircrews, first sergeants, and instructors.
Supervised Departure Airfield Control Officers for the U.S.
Army Airborne, Jumpmaster, and Pathfinder Schools.
Prepared recommendations for awards and special recognition for subordinate employee.
Supervised and Revised periods of instruction for basic airborne course's Jump Week to reflect current training methods and equipment.
Practical knowledge of pertinent Army, and installation regulations, standard operating procedures, and regulations for firing ammunition for training, target practice, and combat.
Knowledge of Federal Aviation Airspace regulations and procedures to advise on safe operating of aircraft and aviation activities throughout the range and training complex.
Knowledge of APG and ATC Environmental Assessment and Standard Operating Procedures/Regulations as they apply to utilization of areas within close proximity of endangered species/flora.
Directed testing and training within constraints of range operations program also testers and trainers attain missions by minimizing unsafe practices and conditions.
Accounts for five buildings and equipment valued at over $2,000,000.
Achievements: Established operating guidelines for procedures, methods and other work requirements also resolved technical or operational problems not covered by precedents or established policies.
Developed standard operating procedures and trained cadre on new items of equipment to facilitate training and provide instructions on a continuing basis and determined priorities, deadlines and quality of work expected.
Made recommendations and assisted in revising Risk Assessments during investigation at other units involving airborne operations than work is reviewed to assure accuracy and compliance with inspection.
Applied normal controls to avoid hazardous conditions and insured that specialized controls prescribed by the Range Officer are adhered to for purposes of minimizing risk also developed quality and quantity work standards.
Resolved range problems by motivating personnel to comply with Range requirements.
Have experience in inspection of range field sites, necessitating walking, standing, climbing, and can carry 50 lbs.
Masters : Psychology, PresentAmerican Military University West VirginiaPsychology
BS : Legal Studies, Feb 2015American Military University － VirginiaLegal Studies