Detail-oriented administrative/sales/Manager with excellent problem solving skills and extensive customer service experience for over 12 years.
Great ability to work in a team, and lead organization to succeed and reach their goals.
Speaking of 3 languages.
Great computer and Internet knowledge.
Improved the Customers Happiness by offering great Customer Service.
My customers like to shop when am working. I receive many compliments and they tell my boss how happy they are with my assistants.
Improving the customers happiness is improving the sales.
As a Jewelry department supervisor at Kohl's department store. i was responsible for ;
(all sales associate job description)
Executes department merchandising and operational functions to Company Standards.
Assists the replenishment team, assist with department recovery in accordance with merchandising standards. Merchandise the incoming truck freight, Communicate with the Area Supervisor, Assist with price changes, callbacks, transfers, responsible for the ring sizing process and other paperwork.
Training of new Associates
(2013---) Full time
At the Jewelry department,
Focusing of Great customer service, selling of fine, bridge, fashion jewelry, and watches, changing watch batteries and adjust watches sizes, merchandising and coordinating of displays, cases and jewelry fixtures.
Request credits and process the applications and returns of jewelry.
Selling perfumes, product knowledge, customer service, processing new coming merchandise.
At the VVAA accountant office in the Netherlands i was responsible for greeting customers, schedule appointments, process customers accountancy and financial paper work, finalize the accountant reports, organize the archive, taking care of the incoming and outgoing mail, sending and receiving emails, writing letters to customers, photocopying and printing various documents,
(2007-2008) Part time
As a store manager for a jewelry, i was responsible for the;
Jewelry import , whole sale process, prices sets, financial and accountancy paper work, Customer service. Approval of any process and change in the store.
Assist with replenishment, recovery and merchandising.
At the Cadastre, the comprehensive register of the real state, in the Netherlands, i was responsible for; greeting customers, giving instructions, maintain telecommunication system and operate a switchboard, maintains security by following procedures (visitor logbook and visitor badges), schedule meetings and conference rooms, taking care of the incoming and outgoing mail, taking care of the company parking lots, send emails, making of department schedule, training new associates.
In the Netherlands.
3 years of experience in, assistant the manager with the most wanted jewelry's, giving customers details about the jewelry they are interested in, processing of new collections, coordinating sales and Jewelry display. Ordering supplies.
(2002-2005) Part time
In the Netherlands.
2 years of experience in, selling of fine and bridge jewelry, buying old gold and gold assessment, customer service, and processing of repairs.
(2000-2002) Part time.
Companies Worked For:
Job Titles Held: