Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

MBA, PMP Experienced Senior Program Manager that excels at delivering results in tight deadlines, driving business opportunities, and leading in team-based environments. Engaging and personable with the ability to manage teams and deliver exemplary customer service to stakeholders. Highly skilled and educated with a positive demeanor. Pursuing a role that can effect change on a company wide scale through leadership, influence, and team development.

  • Team Leadership Skills
  • Strategic and Analytical
  • Project Management Skills
  • Financial skills
  • Team oriented
  • Relationship Building
  • Process improvements
  • Risk management
  • Microsoft Office
  • Management Skills
  • Service oriented
  • Change Management
IT Sr. Program Manager, Commercial Transformation, 06/2021 - Current
Aegion Corp El Segundo, CA,
  • Led a team of talented program and project managers in delivering multiple SAP S/4 Hana, and in parallel, Global Applications releases within demanding program timelines and within a $38M annual budget while managing multiple inflight releases (RHQ, NV, S/4, Medical, Endo, SSS, Comm, and Ortho).
  • Defined strategic directions for the Accelerate IT PMO team to continuously drive value for the Business through intentional focus on risk identification and management, integrated planning, and delivering results and efficiencies.
  • Established program level governance to focus on constrained areas of project health, budget, resource capacity, and blockers. Weekly review allows for critical area escalations and timely resolution.
  • Leading/led initiatives to improve processes, eliminate redundant work, and eliminate barriers for IT PMO team; tool consolidation, program/project deliverables visibility and real time reporting through Azure DevOps (in progress), deliverable governance structure established for streamlined checkpoints for all Global Applications within release, and program level metrics.
  • Partnered with Business PMO to deliver on key Program level improvements such as RACI (Business PMO, IT PMO, SI partner), Interdependency and collision identification and mitigation (including partnering within the IT PMO to define processes and PM training in Q4), streamlined Accelerate SOW identification and processing, Azure DevOps alignment, integrated tracker, Accelerate playbook updates, methodology alignment, communication plan and Program Leads reporting for leadership visibility.
  • Fostered growth through highlighting individual team member's achievements and cross IT PM learning through weekly meetings by providing a platform to elevate the group's ability to deliver on business value and results through best practice sharing.
  • Successfully collaborated across all levels of organization to ensure program level tracking for milestone achievement, Design, Build, Test reporting, risk mitigation, budget tracking, program health, and continuous process improvements.
Senior Project Manager, 03/2020 - 06/2021
Aegion Corp Fayetteville, NC,
  • Leader of projects ranging in complexity and size
  • Responsible for ensuring delivery on time, within scope and budget
  • Ability to build relationships with project team members to deliver projects successfully
  • Responsible for alignment and execution in partnership with BAs, BPs, Build, Delivery, Run teams of full project management throughout the project lifecycle
  • Responsible for stakeholder management and ensuring alignment and visibility with all stakeholders
  • Responsible for communication plan development for tiered communication strategy for each stakeholder audience
  • Responsible for monitoring and communicating project milestones of overall integrated delivery plan to ensure resource burn supports project schedule and resource capacity is in line with availability
  • Responsible for actively managing risks through lifecycle of project and developing mitigation strategies based in impact of project cost, quality, scope and/or schedule
  • Responsible for the completion of comprehensive project documentation; including but not limited to, project deliverables as defined in the IT PMO framework, project status report, project change requests, risks/issues registry, lessons learned/best practices, project KPIs measuring value for the business and IT success
  • Responsible for accurate resource plans for internal resourcing
  • Responsible for management of capex/opex mix for internal resources and verifying, monitoring, and reporting external project spend.
Senior Project Manager, 12/2017 - 03/2020
Stryker City, STATE,
  • Leader of global acquisition integration projects amounting to the deployment of more than $200 million in Stryker capital
  • Acquisitions include Zipline Medical, SafeAir A.G., and the divestiture of the STIC monitor
  • Responsible for the successful and timely implementation of all workstream functions to fully commercialize product portfolios
  • Experience with Order to Cash set up, regulatory considerations including EU MDR, R&D Design Control processes and GQO Operations, such as supply planning, quality, sourcing, and supply chain operations
  • Manages multiple complex integration projects simultaneously with differing deal structure while balancing project life cycle status
  • Presents, facilitates, and organizing leadership involvement by providing status updates on projects monthly through formal and informal communication channels
  • Develops and maintains project metrics on many factors including, but not limited to, project financial success, inventory stability, and percent to quota, which is reported to the Stryker Leadership Team monthly
  • Identifies risks with cross functional teams to determine risk severity and mitigation plan.
Education and Training
: Real Estate Agent, Expected in 02/2022
State of Michigan - ,
Project Management Professional (PMP) (2019) Certified through: , Expected in 08/2019
Project Management Institute (PMI) - Kalamazoo, MI
Master of Business Administration: International Business, Expected in 06/2017
Western Michigan University - Kalamazoo, MI
Bachelor of Science: Psychology, Expected in 06/2004
Loyola University of Chicago - Chicago, IL

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School Attended

  • State of Michigan
  • Project Management Institute (PMI)
  • Western Michigan University
  • Loyola University of Chicago

Job Titles Held:

  • IT Sr. Program Manager, Commercial Transformation
  • Senior Project Manager
  • Senior Project Manager


  • Project Management Professional (PMP) (2019) Certified through
  • Master of Business Administration
  • Bachelor of Science

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