It Senior Project Manager Ii resume example with 5+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Career Overview
A high performing and goal oriented individual seeking a position in which I can achieve exceptional results in a highly conducive, fast paced environment.
Qualifications
Microsoft Windows, Microsoft Office, T-SQL, PL/SQL, SQL Server 2000/2005, SQL Server Analysis Services/Reporting Services, Oracle DB 10, Mac OS X, Apple OS X Development, Apple iOS Development, COGNOS Business Intelligence Reporting, HTML, Java, CSS, Photoshop, MSP, LPS Desktop, Passport, Director, New Image Express, LPS Web Direct (DLV), XML, VBA, .NET, C++, C#, Objective-C, COBOL, TSO, ISPF, CICS, UML, iGrafix, Microsoft Project, Microsoft Visio, PlanView, Microsoft SharePoint 2010 Administration, Microsoft SharePoint 2010 Developer, Microsoft SharePoint Designer, Business Objects, Search Engine Optimization, MySQL, Oracle 12c Database, Oracle 11 Database, Microsoft SQL Server 2012
Certification/Training Courses
*Oracle DB 10 Programming, Oracle 10 DB Administration, Oracle 10 DB Reporting, SQL Server Reporting Services, SQL Server Analysis Services, T-SQL, PL/SQL
Education and Training
University of Central Florida, Expected in ā āBachelor of Science:Information Systems Technology Management - GPA:Information Systems Technology Management
Ashford University, Forbes College of Business, Expected in ā āBachelor of Arts:Organizational Management Project Management & Planning - GPA:Organizational Management Project Management & Planning
University of Phoenix, College of Information Systems & Technology, Expected in ā āGraduate Certificate in Project Management: - GPA:
Certifications
, Certified Associate of Project Management (CAPM) Certification Candidate, Certified Business Analysis Professional (CBAP) Certification Candidate
Accomplishments
Work Experience
Saalex Solutions - IT Senior Project Manager II , , 09/2013 - 12/2013
Maintained all CTO EPS TRM SharePoint Sites, Data Sets and Metrics Developed, Designed and Implemented New SharePoint Sites for All New Committed Projects Established New Work Queues and Templates for Resource Run/Burn Rate, etc.
Daily Monitoring of EPS TRM Project Managers Task Progression Tracked, Consolidated and Maintain Tasks for All EPS TRM Project Managers Designed and Implemented Project Time and Expense Reporting via Business Objects and PlanView Tracked and Reported Team Hours and Expenses on a Weekly Basis via Business Objects and PlanView Reporting Created and Executed Project Work Plans and Revised as Appropriate to Meet Changing Needs and Requirements Ensured All Project Documentation was Completed, Current, and Stored Appropriately on the Project's Specific SharePoint Site Followed Up with Clients Regarding Outstanding Action Items Analyzed Project Profitability, Revenue, Margins, Bill Rates and Utilization Created Executive Decks/Presentations for All New Project Proposals and Present to Senior Management and all Potential Project Stakeholders EverBank/EverHome Mortgage Company.
Marsh & Mclennan Companies, Inc. - IT Project Manager , , 05/2011 - 05/2013
Risk by Evaluating Governance Initiatives throughout various Business Lines and Enterprise Wide Provided Suggestions for Process Improvements and Worked to Implement Solutions that Focused on Efficiency Gains within the Operational Groups Worked Closely with Clients and Business Stakeholders to Identify and Analyze Core Business Processes and Workflows Facilitated Various Workshops with Project SMEs Developed and Implemented the Process Documentation and Workflows Development of Clear and Detailed Process Maps, Use Cases and Business Requirements Documents (BRDs) Identified/Verified Impacts and Risks, and Performed Gap Analysis to Ensure All Business and Technology Impacts Were Appropriately Identified Assisted in Testing of New Functions and Provided Business Sign-Off to Move a Function into Production Documented and Compiled Daily, Weekly and/or Monthly Progress Reports for Open Projects/Requests Supported Various Strategic Initiatives Over Various Business Lines by Partnering with Management and Impacted Team Members Collaborated with Team Members, Business Lines and Support Partners to Coordinate Priorities, Achieve Aggressive Deadlines and Share/Leverage Best Practices Overall Project Manager over Default Servicing Change Control processes, ranging from initial Business Stakeholder engagement, Process Mapping/Documentation and Procedure Mapping/Development to Change Approval/Implementation Lead Member of the Core Project Team for the OCC Consent Order Lookback Project within Default Servicing ($42,000,000 Project) Project Champion/Business Technical Lead for Enterprise SQL Server Data Warehouse Development/Migration of High Profile Project Database (Data Warehouse Creation/Conversion) [Migration of 26.5 GB of Sensitive Project Data to Secure Server] Served as the Liaison between the Business and the Information Technologies Department to translate established requirements created in the BRD for Technical/Functional Interpretation Provided and Coordinated Troubleshooting Support for New Data Warehouse Prepared Functional and Technical Documentation for New Data Warehouse Wrote New Programs or Modified Existing Programs to Meet Business Requirements, using the T-SQL Programming Language Verified the Structure, Accuracy, and/or Quality of the New Data Warehouse Managed All Reporting/Analytics and Data Aspects of the Project Responsible for the Planning, Development, Implementation, Documentation and Maintenance of Project Centric Data Applications/Data Warehouse Created/Wrote Functional Queries in T-SQL to be used in SQL Server 2008 R2 to Gather Required Data for Project Reporting as Required by Senior Management Utilized T-SQL for SQL Server 2008 R2 to Create Stored Procedures, Functions and Business Views to Allow for the Automation of the Various Reporting Required for the Project Responsible for Designing and Documenting the Information Systems Architecture and Application Structures as it relates to the Project Utilized SQL Server Reporting Services (SSRS) to Create and Automate various High Level Reports for Senior Management Performed 12 Cycles of UAT and Implementation Testing of RUST Deployments (Borrower Outreach Complaint Process) Served as a Key Approving Contact for EverBank to the Project Consortium Served as a SME and Project Lead representing EverBank for 7 Consortium Sub-Teams Accountable for MS Access Database programming/maintenance for multiple business critical databases for the project Collaborated with Senior Management to Create Proposals, Decks and Presentations Based on Business Requirements Overall Project Manager for Default Servicing Change Control processes, ranging from initial Business Stakeholder engagement to Change Approval/Implementation Assisted Management by Training and Coaching Lower Level Analysts within the Department with Process Specific Training of 2 Analysts within the Department as it relating to the OCC Consent Order Lookback Project.
Marsh & Mclennan Companies, Inc. - Business Analyst , , 09/2008 - 07/2010
Designed and executed SQL Server and Oracle 10 DB Reporting Collaborated with Senior Management to create proposals, presentations, and reporting based on business requirements Completed Daily, Weekly and Monthly reporting for multiple departments within Real Estate Owned group Prioritized and completed ADHOC Reporting as needed by Senior Management Accountable for the timely completion of FHLMC (Fannie Mae/Freddie Mac) Weekly and Monthly Reporting Accountable for MS Access Database programming projects for Tenant, Auction/Wholesale and Field Agent departments Compiled multiple sections of the REO section of the Default Monthly Business Review, containing key metrics/data for Senior Management.
Washington Mutual Bank - Business Analyst , , 07/2007 - 09/2008
Managed Daily Agent Call Tracking and Reporting for Management Compiled the Recovery section of the Default Monthly Business Review, containing all key metrics/data for Senior Management Prioritized and completed ADHOC Reporting as needed by Management Performed Compliance Reporting for FDCPA (Fair Debt Collection Practices Act), FCRA (Fair Credit Reporting Act) Completed and compiled weekly random file audits to ensure all property short sales, balance settlements, and Mortgage Insurance (MI) payments were completed per policy and procedure Responsible for the overall design, development and maintenance of a database to track all incoming payments (payment plan, short sale, balance settlement, MI or full balance payoff) for the department wire.
Professional Affiliations
Moody's Analytics Fellow, Project Management Institute, International Business Analysis Institute, American Bankers Association, Mortgage Bankers Association, Florida Bankers Association, American Management Association
2
Skills
.NET, Photoshop, Apple, Automate, Automation, balance, Business Analysis, Business Intelligence, Business Objects, Business Processes, c, C++, CICS, Coaching, COBOL, COGNOS, Compliance Reporting, Conversion, Credit, CSS, Clients, Data Warehouse, databases, Database, Database programming, Designing, Documentation, Senior Management, Expense Reporting, XML, Functional, HTML, Image, Information Systems, Insurance, Interpretation, ISPF, Java, Mac, Mac OS, Director, MS Access, C#, Microsoft Office, Microsoft Project, Microsoft SharePoint, SharePoint, SQL Server 2000, Microsoft Visio, Microsoft Windows, Migration, MySQL, Enterprise, Objective-C, OS, Oracle, Oracle DB, DB, Developer, PL/SQL, Presentations, processes, Programming, Progress, Project Lead, Project Management, Proposals, Quality, Express, Real Estate, reporting, sales, Search Engine Optimization, settlements, Microsoft SQL Server, SQL Server, Strategic, Technical Documentation, T-SQL, Troubleshooting, TSO, UML, VBA, Workshops
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Resume Overview
School Attended
University of Central Florida
Ashford University, Forbes College of Business
University of Phoenix, College of Information Systems & Technology