It Security Manager resume example with 13+ years of experience
JessicaClaire
Montgomery Street, San Jessica, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Professional Summary
Insightful Manager of IT Security with IT leadership experience including oversight of various infrastructure, application and security projects and initiatives. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader during times of crisis as well as managing maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions that foster the Lasallian Principles of teaching and learning. Highly adept in solutions architecture, technology needs assessments and staff training.
Skills
Microsoft Word, Excel, PowerPoint both Mac/PC versions
Understanding of Java, PHP, HTML, CSS, PowerShell
Experience in Red Hat Enterprise Linux, Ubuntu, Cent OS, Windows Server
Microsoft Project and Omniplan
Developing security plans
IT security best practices
Security team management
Firewalls, VPNs and security products
Security event log reviews
Security vulnerability assessments
Bilingual
Work History
IT Security Manager, 08/2017 - Current Fis – Waukesha, WI,
Established institutional security best practices and protocols to mitigate risk of data breach.
Manage vulnerability scanning program to identify at-risk systems and remediate issues.
Outlined and maintained security patching schedule to efficiently address ongoing system issues.
Optimized security programs, administrative functions, and business management by reviewing and automating existing processes.
Reviewed violations of computer security procedures and developed mitigation plans.
Conducted security audits to identify vulnerabilities.
Developed data Encryption processes and erected access control procedures to protect confidential information.
Recommend improvements in security policy and procedures.
Performed risk analyses to identify appropriate security countermeasures.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Monitored computer virus reports to determine when to update virus protection systems.
Developed processes for integrating the college ERP system with Active Directory
Manage and author communication to campus community relating to IT Security
Worked with outside vendors for fiber installations and service.
Troubleshot hardware and software to determine and rectify network problems.
Supported users both local and by phone with problem resolution and education.
Performed configuration and troubleshooting of Cisco routing/switching platforms.
Performed network security design and integration duties.
Developed integration plans to blend Cisco/Juniper devices onto the network.
Designed and Implemented Internal/External DNS resolution services for the entire campus.
Designed and implemented RADIUS authentication on switching and wireless access points.
Help Desk Support Agent, 09/2009 - 05/2013 Burrell Behavioral Health – Kansas City, MO,
Assisted campus community of students and faculty with technical support.
Increased customer satisfaction by resolving technical issues.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
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