it network engineer resume example with 4+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Game Advisor with one year and two months of experience in providing store guests with excellent service finding and learning about games and console systems. Assisted guests with questions about game versions, latest releases and availability across consoles. Enthusiastic about guiding gamers to unforgettable gaming experiences.

Talented IT Support possessing considerable experience with wireless networking. Tech-savvy and hardworking professional with expertise in Networking. Expert at developing technical documents for upgrades as well as performing regular troubleshooting for all PC, and Phones.

Experienced Child care with over 2 years of experience in Child care. Excellent reputation for resolving problems and improving Child happiness through fun.

  • PC products expertise
  • Proficient with PC and most gaming consoles
  • Leadership
  • Communication
  • System upgrades
  • Computer component troubleshooting
  • Diagnostics expertise
  • Equipment cleaning and repair
  • Multitasking
  • Troubleshooting
  • Customer service
  • Problem resolution
  • Team building
  • Reliable and trustworthy
  • Quality control
  • HTML
  • Computer skills
  • Conflict resolution
  • Merchandising knowledge
  • Team player mentality
  • Product Sales
  • Listening skills
  • Retail merchandising expertise
  • Sales expertise
  • Outgoing personality
  • Hand and power tools
  • Safety Understanding
  • Auto body repair
  • Responsible
  • Maintenance & Repair
Work History
02/2021 to Current
IT Network Engineer Control4 Corporation Lenexa, KS,
  • Provided detailed technical documentation, including network diagrams, process flow charts and procedural guidelines.
  • Monitored network capacity and performance, as well as diagnosed and resolved complex network problems.
  • Managed application patches, data backup, security changes and network configuration and replaced boards, changed servers and loaded and tested software applications.
  • Demonstrated strong analytical, troubleshooting and problem-solving skills.
10/2018 to 12/2019
Game Advisor Provia Strasburg Facility, OH,
  • Helped customers to locate desired games, consoles and accessories.
  • Described game system benefits and demonstrated features.
  • Worked with consoles frequently in order to remain up to date on operational and game-related areas.
  • Engaged store guests to determine gaming needs, direct towards appropriate department and provide information about game content, technology and pricing.
  • Answered phones to assist callers in obtaining information on store inventory and resale value of games and consoles.
  • Monitored guest activity, following loss prevention procedures to protect shelf inventory and remove suspicious visitors from store.
  • Vacuumed and mopped floors and wiped counters to maintain sanitary environment in guest area.
  • Worked along with management in closing the store and cleaning up.
08/2017 to 05/2018
Childcare Worker/Tutor Volunteer Family Christian School City, STATE,
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Offered top-notch care to 20 children at once, ranging in age from 7 to 13.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Assisted children with putting on coats and cold-weather gear before going outside.
  • Distributed food, napkins and beverages in preparation for snack time.
  • Monitored entrances and exits to maintain safety and organized environments.
  • Kept all areas neat, clean and properly sanitized.
05/2013 to 08/2015
Pallet Builder Rick's Pallets City, STATE,
  • Used nail claws to remove nails from incorrectly nailed pallets.
  • Maintained clean and organized workspaces to uphold safety standards.
  • Inspected materials for quality before loading.
  • Utilized air hammers, drills and power tools to build pallets and crates.
Expected in to to
Associate of Applied Science: AAS CIS Network Administration
Jackson State Community College - Jackson, TN,
  • Graduated cum laude
  • Graduated with 3.4 GPA
  • Member of PHI THETA KAPPA
  • Dean's List 3rd semester 2021
Expected in to to
Associate of Applied Science: AAS CIS Cyber Defense
Jackson State Community College - Jackson, TN
  • Graduated cum laude
  • Graduated with 3.4 GPA
  • Member of PHI THETA KAPPA
  • Dean's List 3rd semester 2021
  • I won an award for the best poem over all of West Tennessee.
  • I created an app for my high school called Family Christian School.
  • I grew a small Discord Community of just a few friends to hundreds of people that work together and help each other in video games.
  • I created a none coded app and website for the Discord community that I have created.
  • I graduated High School with Honors and in the Honor Society.
  • I graduated college in 2021
  • I am in the Honors Society in College.
  • I am in a Fraternity called Phi Theta Kappa, in Jackson State Community College.
  • I graduated college with cum laude.

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Resume Overview

School Attended

  • Jackson State Community College
  • Jackson State Community College

Job Titles Held:

  • IT Network Engineer
  • Game Advisor
  • Childcare Worker/Tutor Volunteer
  • Pallet Builder


  • Associate of Applied Science
  • Associate of Applied Science

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