It Engineer Project Manager resume example with 9+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
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Date of Birth:
India:
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single:
Professional Summary
Information Technology Project Manager Experienced Information Technology Project Manager with eight years of experience managing server infrastructures and data-center operations across Unix, Linux, Windows, Oracle, and SQL. Skilled problem identifier and troubleshooter comfortable managing systems and projects through Agile and Waterfall methods, and teams in a range of IT environments. Effectively plans, installs, configures, and optimizes IT infrastructures to achieve high availability and performance. Proven ability to create and deliver solutions tied to business growth, organizational development, and system optimization.
Skills
IT SKILLS
Scrum Master Certified
Enterprise-wide Implementations
Client Relations & Presentations
Negotiation skills
Vendor Management
IT Architecture
Risk and quality management
Subject matter expert on security and compliance standards.
Patches & Updates
Training & Mentoring
HBSS 301
Microsoft Exchange Certificate
Work History
IT Engineer/Project Manager, 01/2021 - Current Accenture Contractor Jobs – Beavercreek, OH,
With proven expertise in implementing cyber security measures, troubleshooting network infrastructures, and allocating staff resources
Respectable record that includes recommending security improvements, evaluating and identifying vulnerabilities and improving overall system efficiencies
Impressive capacity to thrive in fast-paced environments while delivering quality results
Experience with Kanban/Scrum Hybrid methodologies for managing hardware and software projects
Key Contributions:
Project led to executing the implementation of a corporate vulnerability management program and maintaining a system of continuous remediation of vulnerabilities within compliance deadlines
Led security project for product roll out throughout the IT environment
Surpassed project goals by coming in 40% under customer budget and rolling out the platform 25% ahead of scheduled deadline
Led 3-million-dollar Point of Sale hardware project and having successful rollout despite only having 2 weeks’ notice
Completed on-site security assessments in multiple office locations throughout the United States as part of a comprehensive project to ensure optimal preparedness for cyber-attacks
Coordinate staff training sessions and enforce IT processes to ensure consistency with cyber security standards.
Information Technology Project Manager, 01/2020 - 01/2021 Danbury Health Systems – Poughkeepsie, NY,
Information project manager that streamlined teams, projects, provided leadership in data analytic solutions to maximize business value to our customers
Created systemic and analytical approaches for problem solving with demonstrated ability to manage projects in fast paced and time sensitive environments
Key Contributions:
Work with development managers/directors to verify project progress, monitor resource allocation and remove bottlenecks/obstacles
Created IT and security programs to streamline on and offboarding procedures, system updates and upgrades, adhere to NIST security compliance standards, and inventory management
Follows prescribed methods and procedures on new assignments and provides guidance to other personnel
Ensures that approved methods, processes, and tools are consistently used, including change, issue, risk, quality management, and ITIL best practices
Led 2-million-dollar security project that required updated security compliance standards
Not only did we beat out deadline by over 40%, we also came in 20% under budget while not comprising work-in-progress measurables
Identifies, recommends, and manages priorities for finance related projects
Leads, organizes, and executes new projects as assigned by the VP Finance to develop business process improvements and new system functionality
Assists with determining new opportunities for improvements to global business processes to ensure we properly leverage our technology investments.
Senior Systems Analyst, 01/2017 - 01/2020 LOCKHEED MARTIN – City, STATE,
Hired as a full-time senior systems administrator to manage and maintain an 80+ mixed server environment (Windows/Oracle/SQL), ensuring 98% or better uptime
Evaluate, monitor, and enhance IT infrastructure with an emphasis on availability, reliability, scalability, security, data confidentiality and system integrity
Key Contributions:
Ensured that all server hardware, operating systems, software, and procedures aligned with government standards such as NIST, FISMA, SAP, and FIPS
Responsible for all system audits for four onsite locations which included Linux, TCP/IP, UNIX, Windows, IP Routing, Splunk, McAfee, ACAS for vulnerability scans, IPS/IDS platforms, and FortiGate
Acted as delegation point for troubleshooting advanced network/systems issues; consistently earned 100% issue-resolution scores by providing excellent service to internal and external customers
Trained employees across multiple departments on network operations including troubleshooting procedures, permissions, STIG/SAP-F security protocols, and use of software/media
Maintained documentation for system and network configuration for DOD compliance.
System Administrator / Information System Security Officer, 01/2013 - 01/2017 UNITED STATES AIR FORCE – City, STATE,
Directed the implementation and performance tuning of Windows 2008/2012 VMWare/Blade Server environment for USAF global operations
Delivered a major improvement over old systems configuration leading to customer satisfaction
Led in-house and information assurance inspection on large-scale Linux/Windows/Unix server upgrade for multinational coalition of armed forces, which enhanced system performance
Resolved a history of problematic network failure by troubleshooting LAN/WAN connections through Cisco routing/switches between multiple sites for a regional and worldwide system availability
Replaced major manufacturer’s cumbersome storage device with more resource friendly versions through joint architecture EMC SAN/Load balancing
Identified vulnerabilities by testing infrastructure security, using both automated tools and manual testing by using ACAS, McAfee Firewall, HIPS, and NIPS.
Education
Bachelor of Science: Criminal Justice/Homeland Security and Emergency Management, Expected in - Savannah State University - Savannah, GA GPA:
Scrum Master Certified: , Expected in - - , GPA:
Additional Information
Active Secret Security Clearance,
Security Plus CE
, HBSS 201
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Resume Overview
School Attended
Savannah State University
Job Titles Held:
IT Engineer/Project Manager
Information Technology Project Manager
Senior Systems Analyst
System Administrator / Information System Security Officer