It Engineer Project Manager resume example with 9+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Information Technology Project Manager Experienced Information Technology Project Manager with eight years of experience managing server infrastructures and data-center operations across Unix, Linux, Windows, Oracle, and SQL. Skilled problem identifier and troubleshooter comfortable managing systems and projects through Agile and Waterfall methods, and teams in a range of IT environments. Effectively plans, installs, configures, and optimizes IT infrastructures to achieve high availability and performance. Proven ability to create and deliver solutions tied to business growth, organizational development, and system optimization.

  • Scrum Master Certified
  • Enterprise-wide Implementations
  • Client Relations & Presentations
  • Negotiation skills
  • Vendor Management
  • IT Architecture
  • Risk and quality management
  • Subject matter expert on security and compliance standards.
  • Patches & Updates
  • Training & Mentoring
  • HBSS 301
  • Microsoft Exchange Certificate
Work History
IT Engineer/Project Manager, 01/2021 - Current
Accenture Contractor Jobs Beavercreek, OH,
  • With proven expertise in implementing cyber security measures, troubleshooting network infrastructures, and allocating staff resources
  • Respectable record that includes recommending security improvements, evaluating and identifying vulnerabilities and improving overall system efficiencies
  • Impressive capacity to thrive in fast-paced environments while delivering quality results
  • Experience with Kanban/Scrum Hybrid methodologies for managing hardware and software projects
  • Key Contributions:
  • Project led to executing the implementation of a corporate vulnerability management program and maintaining a system of continuous remediation of vulnerabilities within compliance deadlines
  • Led security project for product roll out throughout the IT environment
  • Surpassed project goals by coming in 40% under customer budget and rolling out the platform 25% ahead of scheduled deadline
  • Led 3-million-dollar Point of Sale hardware project and having successful rollout despite only having 2 weeks’ notice
  • Completed on-site security assessments in multiple office locations throughout the United States as part of a comprehensive project to ensure optimal preparedness for cyber-attacks
  • Coordinate staff training sessions and enforce IT processes to ensure consistency with cyber security standards.
Information Technology Project Manager, 01/2020 - 01/2021
Danbury Health Systems Poughkeepsie, NY,
  • Information project manager that streamlined teams, projects, provided leadership in data analytic solutions to maximize business value to our customers
  • Created systemic and analytical approaches for problem solving with demonstrated ability to manage projects in fast paced and time sensitive environments
  • Key Contributions:
  • Work with development managers/directors to verify project progress, monitor resource allocation and remove bottlenecks/obstacles
  • Created IT and security programs to streamline on and offboarding procedures, system updates and upgrades, adhere to NIST security compliance standards, and inventory management
  • Follows prescribed methods and procedures on new assignments and provides guidance to other personnel
  • Ensures that approved methods, processes, and tools are consistently used, including change, issue, risk, quality management, and ITIL best practices
  • Led 2-million-dollar security project that required updated security compliance standards
  • Not only did we beat out deadline by over 40%, we also came in 20% under budget while not comprising work-in-progress measurables
  • Identifies, recommends, and manages priorities for finance related projects
  • Leads, organizes, and executes new projects as assigned by the VP Finance to develop business process improvements and new system functionality
  • Assists with determining new opportunities for improvements to global business processes to ensure we properly leverage our technology investments.
Senior Systems Analyst, 01/2017 - 01/2020
  • Hired as a full-time senior systems administrator to manage and maintain an 80+ mixed server environment (Windows/Oracle/SQL), ensuring 98% or better uptime
  • Evaluate, monitor, and enhance IT infrastructure with an emphasis on availability, reliability, scalability, security, data confidentiality and system integrity
  • Key Contributions:
  • Ensured that all server hardware, operating systems, software, and procedures aligned with government standards such as NIST, FISMA, SAP, and FIPS
  • Responsible for all system audits for four onsite locations which included Linux, TCP/IP, UNIX, Windows, IP Routing, Splunk, McAfee, ACAS for vulnerability scans, IPS/IDS platforms, and FortiGate
  • Acted as delegation point for troubleshooting advanced network/systems issues; consistently earned 100% issue-resolution scores by providing excellent service to internal and external customers
  • Trained employees across multiple departments on network operations including troubleshooting procedures, permissions, STIG/SAP-F security protocols, and use of software/media
  • Maintained documentation for system and network configuration for DOD compliance.
System Administrator / Information System Security Officer, 01/2013 - 01/2017
  • Directed the implementation and performance tuning of Windows 2008/2012 VMWare/Blade Server environment for USAF global operations
  • Delivered a major improvement over old systems configuration leading to customer satisfaction
  • Led in-house and information assurance inspection on large-scale Linux/Windows/Unix server upgrade for multinational coalition of armed forces, which enhanced system performance
  • Resolved a history of problematic network failure by troubleshooting LAN/WAN connections through Cisco routing/switches between multiple sites for a regional and worldwide system availability
  • Replaced major manufacturer’s cumbersome storage device with more resource friendly versions through joint architecture EMC SAN/Load balancing
  • Identified vulnerabilities by testing infrastructure security, using both automated tools and manual testing by using ACAS, McAfee Firewall, HIPS, and NIPS.
Bachelor of Science: Criminal Justice/Homeland Security and Emergency Management, Expected in
Savannah State University - Savannah, GA
Scrum Master Certified: , Expected in
- ,
Additional Information
  • Active Secret Security Clearance, Security Plus CE , HBSS 201

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Resume Overview

School Attended

  • Savannah State University

Job Titles Held:

  • IT Engineer/Project Manager
  • Information Technology Project Manager
  • Senior Systems Analyst
  • System Administrator / Information System Security Officer


  • Bachelor of Science
  • Scrum Master Certified

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