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IT Engineer / Jr. IT Project Manager Resume Example

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IT ENGINEER / JR. IT PROJECT MANAGER
Career Overview
A result-driven professional; extensive experience in project management, servers administration, data analysis and support of information systems. Adept at moving into new environments and extrapolate from existing experience to quickly adapt to new technologies fluently, offering exceptional communication skills with a professional attitude to service. Visionary leader, proven ability to motivate multiple project teams to ensure success and maximize productivity.
Qualifications
Windows (NT, 95, 98, ME, XP, Server 2003, Server 2012, Vista, 7, 8.1), Linux (Ubuntu, Fedora, Gentoo), OS X. LAN/WAN, TCP/IP, DNS, DHCP, POP3, SMTP, HTTP, FTP, TELNET, VPN. *Hardware: Dell Workstations, IBM Servers, Cisco Routers and Switches, Hubs, IBM System Storages, Cisco VoIP, Rolls AM/FM digital tuner, Pico Macom CATV A/V Demodulator, Digital demodulators, VHF/UHF outdoor Antenna, UPS, Power Systems, printers and other peripherals. *Software: JIRA, Observer Media Intelligence Platform (Volicon), BMC Remedy, Nagios, FingerCrab, VMware, Microsoft Office, Microsoft Project, Microsoft Visio, Exchange, OpenOffice, Hootsuite, Simply Measured, Google Analytics, Facebook Insights, Antivirus, disk imaging and backup tools, PHPList, CorelDraw, Adobe Dreamweaver, Adobe Fireworks, Adobe Illustrator, Adobe InDesign, Adobe Photoshop, Adobe Premiere Pro. MySQL, Microsoft SQL Server. *Code experience: HTML, HTML5, JavaScript, Python (basic).
Work Experience
IT Engineer / Jr. IT Project ManagerApr 2009 to Current
National Electoral Institute INE － Mazatlan, MX
  • Responsible for end-to-end technology management.
  • Led day-to-day operations at the Information Technology Operation Center; network administration, power system operation, media monitoring, security and data center management, through close collaborative relationships with radio and TV stations in addition to National Electoral Institute's (INE) Executive Direction of Prerogatives and Political Parties (DEPPP), as the responsible for developing and implementing regulations governing media behavior during elections.
  • Managed and developed projects from initiation through completion.
  • Developed project plans and schedules based on National Electoral Institute's requirements.
  • Assembled and coordinate multi-disciplinary project teams through five electoral cycles.
  • Implemented best practices to improve project efficiency.
  • Ensured 24/7 monitoring of our systems, troubleshooting and maintenance of corporate network, personal computers, workstations and servers.
  • Installed new hardware and software at the Information Technology Operation Center.
  • Developed and present reports on project progress on a daily basis.
  • Coordinated daily data backup.
  • Implemented and managed project changes, interventions and inventory.
  • Managed project closing and ensured deliverables achieved within time and scope.
IT InternSep 2008 to Dec 2008
Sanmina-SCI － Guadalajara, MX
  • Developed, executed and administer technology solutions for network infrastructure and telecommunications systems.
  • Provided first tier end-user technical support to over 1,000 staff.
  • Collaborated and resolved complex technical issues due to networks, personal computers and peripherals.
  • Performed configuration and maintenance for switches and servers.
  • Structured cabling, implementing coaxial cables, twisted pair and fiber optics for a better performance of the network requirements.
  • Monitor network performance, document and review operations.
  • Attended Six Sigma Belt course.
Web Administrator/Community ManagerSep 2007 to Dec 2007
Aqua Negocios － Mazatlan, MX
  • Designed, developed and maintained web page's company.
  • Optimize their customer accounts database, implemented massive emailing of the weekly online magazine.
  • Created and managed social media accounts.
  • Installed wireless internet and configured the enterprise network, fulfilling requirements.
  • Researched, monitored and summarized market trends together with competitor data and developed integrated internet analyses for customer accounts that drove 48 percent sales growth.
  • Monitored campaign performance and provided insights/recommendations using HootSuite, Facebook Insights, Google Analytics, Simply Measured and Bitly.
IT Support TechnicianOct 2001 to Nov 2015
Mazatlan, MX
  • Provided comprehensive end-user support to over 2,500 customers.
  • Conducted remote diagnostics to troubleshoot and resolve technical requirements.
  • Installed modems, wireless communications and surveillance camera systems, along reduced production costs.
Education and Training
B.S, Informatics Engineering2009Universidad Politecnica de Sinaloa － Mazatlan, SinaloaInformatics Engineering
CCNA, Fundamentals of Wireless LAN, Fundamentals of Java, Security (Cisco Networking Academy), Panduit Network Infrastructure Essentials. *Computer Networks, University of Washington (Coursera, Statement of Accomplishment). *Project Management: The Basics for Success, University of California, Irvine (Coursera, Verified Certificate). *Marketing with Social Media, Tecnologico de Monterrey (Coursera, Verified Certificate).
Languages
Spanish (mother tongue), English (full professional proficiency), French (basic).
Skills
Adobe, Adobe Dreamweaver, Adobe Illustrator, Adobe Photoshop, Adobe Premiere, Antivirus, backup, basic, cables, cabling, CCNA, Cisco, Cisco Routers, closing, Hardware, Computer Networks, CorelDraw, Databases, database, Dell, DHCP, Direction, DNS, English, fiber optics, Fireworks, French, FTP, Google Analytics, HTML, HTML5, HTTP, Hubs, IBM, IBM Servers, imaging, Adobe InDesign, Information Technology, inventory, Java, JavaScript, LAN, Linux, market trends, Marketing, Exchange, Microsoft Office, Microsoft Project, Microsoft Visio, 98, Windows (NT, modems, MySQL, enterprise, network administration, Network, Networking, Networks, Operating Systems, OS, peripherals, camera, POP3, printers, progress, Project Management, project plans, Protocols, Python, radio, sales, FM, servers, Six Sigma, SMTP, Spanish, Microsoft SQL Server, Structured, Switches, TCP/IP, technical support, user support, telecommunications, TV, TELNET, troubleshoot, troubleshooting, UHF, VHF, VPN, Vista, VoIP, web page, WAN, Wireless LAN
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Resume Overview

Companies Worked For:

  • National Electoral Institute INE
  • Sanmina-SCI
  • Aqua Negocios

School Attended

  • Universidad Politecnica de Sinaloa

Job Titles Held:

  • IT Engineer / Jr. IT Project Manager
  • IT Intern
  • Web Administrator/Community Manager
  • IT Support Technician

Degrees

  • B.S , Informatics Engineering 2009
    CCNA, Fundamentals of Wireless LAN, Fundamentals of Java, Security (Cisco Networking Academy), Panduit Network Infrastructure Essentials. *Computer Networks, University of Washington (Coursera, Statement of Accomplishment). *Project Management: The Basics for Success, University of California, Irvine (Coursera, Verified Certificate). *Marketing with Social Media, Tecnologico de Monterrey (Coursera, Verified Certificate).

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