Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Adept Individual with exceptional problem-solver skills setting goals to achieve clients' most compelling IT needs with in-depth knowledge acquired over the years. Solid in using AWS cloud principles/Resources and Various IT technologies & Concepts, enjoy working along-side other top engineers and technical leaders to build IT solutions. Proficient in industry best practices, professional experience and good judgement, helps clients build scalable, fault tolerant cloud infrastructure solutions and also support different onsite IT Tasks.

  • BSc Computer Science & Information Technology
  • CompTIA Network+
  • CompTIA A+ Technician
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Fiber Optics Technician (CFOT)
  • Certified Fibre Optic Specialist/Testing (CFOST)
  • Certified Fibre Optic Specialist/Splicing (CFOSS)
  • Cisco Certified Network Associate (CCNA)
  • AWS Cloud Practitioner
  • AWS Solution Architect
  • AWS DevOps (In View)
  • Firewall installation
  • Rack & Stack
  • AV and Digital Signage
  • Router Switches & Firewalls Configurations
  • Wireless Installation
  • Break Fix & Security Systems Installation/Management
  • Windows OS
  • PuTTY
  • Team Viewer
  • Linux
  • VMWare
  • Data Migration
  • Fibre-Optic cabling
  • Fibre testing/Splicing
  • Cabling/Termination
  • Knowledgeable in AWS Cloud Watch, Lambda, Cloud Formation, SQS, SNS, S3, EC2, EMR, ECS,AWS Shield, AWS WAF, AWS Fraud Detector, Docker container, DynamoDB, RDS, DMS, SMS, Redshift, Amazon Workspace, Auto scaling, AWS Key Management Services
  • OS Migration
  • Operating systems
  • Organizational skills
  • TV/Audio/projector/Media Player installations
  • Project management
  • Printer installation/troubleshooting
  • Network Troubleshooting/Upgrades
  • Desktop Support
  • TCP/IP
  • Data Recovery
  • Technical Issues Analysis
  • Software Diagnosis
  • Mac Systems
  • Customer Service Expert
  • Technical Documents Comprehension
  • Application Support
  • Staff Education And Training
  • Desktop support
Work History
IT Cloud Consultant/Independent Contractor/, 02/2018 to Current
DeloitteSalem, OR,
  • Evaluated diverse organizational projects to identify pain points and used my Experience to help management carry out various solutions.
  • Trained and onboarded junior architect on cloud architecture and security using best practices
  • Hands on AWS solution architect developing and supporting different AWS services like IAM, EC2, S3, VPC, Autoscaling, CloudWatch, CloudFront, RDS, DynamoDB etc.
  • Captured client requirements recommending appropriate technical solutions planning project delivery and implementing the proposed technical solution.
  • Configured Amazon Glacier, AWS S3 and their life cycle policies to back up files & archive files.
  • Automated deployment using AWS cloud formation and elastic beanstalk.
  • Manage migration readiness analysis and migration readiness preparation to migrate customer infrastructure's to the cloud.
  • Architected, designed and implemented solutions for Amazon AWS other cloud services and internal infrastructure.
  • I've helped create security in all levels using NACL(subnet ), Security groups (instances) and IAM (Users).
  • Provisioned insight to Install and configure Docker images, Terraform and Kubernetes.
  • Created VPC from scratch, Provisioning the naming Convention, CiDR range, Created Internet gateway and attached the internet gateway to the VPC, tagged the default route table automatically provisioned by AWS.
  • Created public and private subnet, a second route table for the private and default route table for the public subnet.
  • Provisioned VPC and other component of the VPC using CloudFormation and preferred Yaml Language.
  • Provisioned Several webservers running on linux EC2 Instances in AWS.
  • Conferred with existing and potential customers to assess requirements and propose optimal Cloud solutions.
  • Implemented cloud monitoring solutions with cloud watch and cloud trail.
IT Technician/Network Technician, 10/2014 to 02/2018
Amorserv LLcCity, STATE,
  • Executed different techniques onsite to maintain servers and systems, keeping networks fully operational in various data centers during peak periods.
  • Established, repaired and optimized networks by installing wiring, cabling and devices using CAT5, twisted pair, fibre-optic & coaxial cables
  • Investigated and corrected problems with printers, copiers and other peripheral devices.
  • Set up hardware and software in optimal configurations to meet network performance requirements.
  • Managed system-wide operating system and software deployments, as well as related software upgrade problems.
  • Delivered network technology training to junior team members and end-users, enhancing knowledgebase and team productivity.
  • Provided root cause analysis on fiber optics light sources and remedied problems with skilled team members.
  • Improved migration, switch configuration and fiber optic splicing and termination.
  • Configured, managed and troubleshot VOIP and multi-media (video) distributed systems and platforms.
  • Monitored network capacity and performance, as well as diagnosed and resolved complex network problems.
  • Oversaw network performance, making changes to boost overall efficiency and power.
Technical Systems Analyst, 02/2011 to 07/2014
CA TechnologiesCity, STATE,
  • Performed daily duties of backups, maintenance on applications and OS, patching, tuning and troubleshooting.
  • Configured systems based on requested changes.
  • Followed CM processes to effectively manage environment changes.
  • Will be on-call, as required all year, supporting mission critical supporting systems (Remotely).
  • Provided necessary instruction and documentation for change requests.
  • Installed, configured, and implemented proprietary products, in complex enterprise infrastructures to fulfill customer requirements.
  • Managed upgrades and other changes and improvements to products in client sites.
  • Providing support to client's installations support tickets from clients.
  • Resolved more than 50 problem tickets or escalated to resolve user issues increasing monthly productivity by more than 10 %.
Certificate of Completion: Cloud Engineer: , Expected in 12/2022
WGU College of Information Technology - Online,
Bachelor of Science: Computer Science And Information Technology, Expected in
Igbinedion University - Over Seas,
Microsoft Certified Systems Engineer: , Expected in
NIIT - ,

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School Attended

  • WGU College of Information Technology
  • Igbinedion University
  • NIIT

Job Titles Held:

  • IT Cloud Consultant/Independent Contractor/
  • IT Technician/Network Technician
  • Technical Systems Analyst


  • Certificate of Completion: Cloud Engineer
  • Bachelor of Science
  • Microsoft Certified Systems Engineer

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