Talented, ambitious & motivated business professional with a proven track record of getting results. Active member of the General Manager's leadership team for the Environmental & Energy Solution (Homes) business ($700 million), which provides home comfort, health & awareness and air & water products to residential, commercial & OEM customers. Diverse skill set and technical background combined with a zeal and obsession for customer experience.
Sound judgment and decision making
Digital Product Roadmaps
Strong oral and communication skills
Complex problem solving skills
Strong influencing skills
Agile & Waterfall methodologies
IT Business Partner, 03/2015 to Current Honeywell – Minneapolis, MN
IT leader for the Environmental & Energy Solutions Homes Business ($700 million), directing strategic programs that improve customer experience across the entire portfolio.
Active member of the General Manager's Leadership team.
Drive digital product roadmaps, integrated with standardized global platforms.
Coordinate closely with marketing and sales to deliver new products and services that delight our customers.
Oversee multiple cross-functional teams in planning, coordinating, developing and implementing technology platforms that support a diverse portfolio of products.
Proactively identify and provide functional leadership in translating business opportunities into integrated solutions across the business.
Collaborate with other functional leaders to set operational and strategic direction that align with business goals.
Sr Business Analyst, 03/2013 to 03/2015 Honeywell – Minneapolis, MN
Bridged business needs with solutions.
Primary liaison between business entities to define conceptual requirements for various projects.
Spearheaded technology evaluations and needs assessments to help align solutions with business initiatives.
Supervised interviews with key business users to collect information on business processes and user requirements.
Developed knowledge sharing sessions to capture “Lessons Learned” and streamline the product improvement process.
Global Executive Care Coordinator, 10/2011 to 03/2013 Honeywell (Contract) – Minneapolis, MN
Provided work direction, prioritization and program leadership for a global team of 16 technicians.
Coordinated 24/7, day-to-day operational support and activities for the top 400 executives.
Maintained the highest customer satisfaction score of any service at Honeywell (9.5/10).
Partnered with global service owners to evaluate and recommend new technology.
Grew the program membership by over 50% in 14 months.
BBA: Management Information Systems, University of Minnesota - Duluth FMIS Award of Excellence (Top MIS Graduate)
Selected for the global "Top 20" leadership development program (800+ candidates).
Directed a $1.7 million global CPQ/eCommerce program. 83% SUS score. "Top 5" Honeywell IT project. 300%+ ROI.
Successfully designed and deployed a $350K channel data management system. "Top 10" business project. 250% ROI.
Co-Leading a complex global serialization project that will win an estimated $8 million worth of incremental revenue.
Successfully led and delivered a $650K global PIM platform. "Top 5" Honeywell IT project.