(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Detail-oriented with exceptional data processing skills. Customer-focused individual with proven history of positive collection negotiation skills. Considered hardworking, enthusiastic employee with extensive knowledge.

  • Account collections
  • Billing statement management
  • Quickbooks expertise
  • A/P and A/R proficiency
  • Payment transactions
  • Account management
  • Financial reporting
Education and Training
Ironwood High School Glendale, AZ Expected in 05/2016 High School Diploma : - GPA :
Teledyne Technologies - Invoicing Clerk
Round Rock, TX, 08/2020 - Current
  • Completed and recorded customer payments by processing in Quickbooks system.
  • Processed refunds and overpayments for clients by crediting customer accounts or giving bill credits.
  • Emailed and mailed invoices and reminders to clients to obtain payments within expected deadlines.
  • Verified client banking information for processing of electronic transfers.
  • Calculated taxes, discounts and credits due for client accounts.
  • Processed invoice payments and recorded information in account database.
  • Assisted customers with invoice questions, special invoicing, reporting, corrections and write-offs and resolved customer issues discovered during invoicing and collection process.
  • Compared shipment contents with paperwork to support inventory accuracy and records management.
  • Put merchandise in assigned area, added tags and secured larger pieces as required.
  • Prepared accurate shipping orders and bills of lading to direct and route materials..
  • Organized storage areas to maximize movement efficiency and minimize labor.
  • Placed products and rotated stock per established standards.
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
The Goodyear Tire & Rubber Company - Tire Technician
Harrisburg, IL, 02/2018 - 08/2020
  • Changed and rotated tires for customers to ensure safety and maximize customer service rankings.
  • Diagnosed and repaired tire and rim issues.
  • Led team of staff members in tracking of tire fatigue, pressure, tread depths and sidewall inspections on tire and wheel products.
  • Performed tire rotations, mounts and balancing on all types of vehicles.
  • Maintained record accuracy by using work order reporting system.
  • Planned work and determined appropriate tools and equipment.
  • Inspected and organized tire inventories while performing routine stock assessments.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Kept team on track by assigning and supervising their activities and giving constructive feedback.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
Smartfinancial, Inc. - Bank Teller
Birmingham, AL, 06/2017 - 01/2018
  • Helped customers open and close accounts, apply for loans and make sound financial decisions.
  • Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
  • Processed dozens of customer transactions hourly while demonstrating extreme attention to detail.
  • Recommended bank products and services to current and prospective customers.
  • Demonstrated expertise in identifying and mitigating potential fraud and transaction risks.
  • Maintained optimal financial controls by securing funds and making accurate transactions.
  • Responded and assisted customers with account inquiries and updates.
  • Identified and eliminated errors when balancing ATM transactions, teller cash dispensers and teller cash recyclers.
  • Opened new customer accounts, including checking, savings and lines of credit.
  • Prepared official checks for customer and internal bank needs.
  • Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
  • Received cash and checks for deposit, including verifying amounts and endorsements and examining cash to prohibit acceptance of counterfeit bills.
  • Cashed customer checks, including verifying identification and checking account balances in accordance with bank policy.
  • Processed new accounts, including checking and savings accounts credit applications.
  • Met or exceeded sales goals by promoting bank products and services in every interaction.
Cafe Rio - Food Service Team Member
Falls Church, VA, 11/2015 - 02/2017
  • Controlled portion sizes and garnishing for optimal cost controls.
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
  • Received food orders from individuals and explained offerings.
  • Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
  • Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.

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School Attended

  • Ironwood High School

Job Titles Held:

  • Invoicing Clerk
  • Tire Technician
  • Bank Teller
  • Food Service Team Member


  • High School Diploma

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