My career path for the past 15 years in the government and public sector has given me a unique set of work and life skills with an outstanding capacity for customer service with empathy and compassion and the ability to work in high pressure and fast paces situations.
I can effectively respond to and manage distressed individuals and/or situations with tact and compassion, as well as ensuring a strong focus on risk assessment, investigation and management.
I have investigated, mitigated and managed multiple traumatic, sensitive, and offensive situations and content
I have strong interpersonal and communications skills which allow me to converse with a wide range diverse audiences, tailoring my communication style and message accordingly.
I am able to liaise, negotiate and consult with a wide range of internal and external stakeholders, including local authorities and service providers, building and sustaining a network of key people.
I have successfully worked at large complex organizations with multiple policies, procedures and operating practices.
Ultimately I enjoy and are passionate about helping and teaching people, working with the public, online or in person, to ensure the best possible outcomes for everyone involved.
I am enthusiastic about learning new skills
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