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inventory accuracy assistant resume example with 7+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Seasoned Retail Associate with 8 years of experience working in both the sales and inventory operation settings. Operating closely with other staff and leaders to achieve maximum efficiently. Quick learner who is eager to obtain as much knowledge about the company and go above the call of duty. Works well with others and individually, quick to communicate issues and work with others to resolve. Consistently follows through with all orders and instructions. Works well in a team setting with good communication skills. Knowledgeable and up to date on all current trends and sneaker/streetwear releases and has a passion for sneakers, streetwear, and fashion.

Skills
  • Quick learner
  • Reliable and dependable
  • RFID systems
  • Shipping and receiving
  • Inventory organization
  • Dedicated team player
  • Perfect attendance record
  • Excellent multi-tasker
  • Inventory control procedures
  • Responsible
Experience
02/2019 to 01/2020
Inventory Accuracy Assistant JCPenney City, STATE,
  • Customer Service & Sales - Greets and assists customers in finding products and delivers outstanding customer service at all time. Demonstrates company WORTH behaviors consistently and partners with leadership and other team members when additional support is needed. Actively listens to customer issues in a calm and agreeable manner to resolve problems.
  • Door to floor / RFID / Inventory - Inventory Accuracy Assistant executes cycle counts and Stock Ledger updates as directed. The associate will Support the Radio Frequency Identification process, including shoe on display activities, to maintain accurate inventory in - stocks. The Accuracy Assistant countries to merchandise organization, recycles materials, and prepares not - for - retail items for returns Participates in the annual physical inventory process, including preparation, auditing, and error correction activities.
  • Stockroom Activities - Performs all Merchandise Transfer Out (MTO), Return to Vendor and Return to Warehouse activities. Aids in the defective MTO (DMTO) process and executes all DMTO's in a timely manner to ensure integrity of inventory, a safe work environment, and prevent inventory shrinkage. Partners with omnichannel Supervisor and associates to complete DMTO activities with accuracy. Oversees dedicated delivery shipments including all third parties, FedEx and UPS, are checked in timely and accurately. The Inventory Accuracy Assistant will report any shipment discrepancies in a timely manner.
  • General Operations - Completes price changes accurately and on time in order to maximize sales.
  • Performance Standards - Consistently meets established performance standards; including but not limited to: shrink and safety initiatives, Omnichannel, scheduling efficiency, associate relations, engagement, customer service, profit, productivity, and attendance.
    To achieve success at JCPenney, aInventory Accuracy Assistantwill possess the following:
  • Service Oriented- Empathically serves the needs of customers and associates; listens well; seeks to understand diverse points of view to help find the best solution or outcome: provides helpful assistance to others; pursues a high standard of performance.
  • Drives Performance - Holds self and others accountable to a higher standard to achieve results. Provides feedback, visibility and recognition to the team.
  • Builds Relationships - Develops positive relationships: establishes strong networks, shows respect for different styles, and communicates effectively to a wide audience.
  • Drives Change - Adapts quickly to changing situations with energy and a positive attitude. Coaches others through change.
  • Takes Initiative-Shows curiosity; strives toward continuous improvement and learning; takes action without being prompted; is motivated and resourceful in achieving successful results quickly.
  • Shows Courage - A confident leader; willing to take on challenging assignments. Acts in accordance with beliefs and deals with conflict quickly and in a positive manner.
  • Responsible for opening store, which includes disabling alarms and opening cashroom.
07/2012 to 02/2019
Sales Associate, Men, Women, and Children Shoes JCPenney City, STATE,
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Recommended merchandise to customers based on needs and preferences.
  • Assisted customers by finding needed items and checking inventory for items at other locations.
  • Communicated with customers about special promotions and sales offerings, including policies, restrictions and refund policies.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Used POS register system to ring up customer purchases, process payments and issue receipts.
10/2011 to 02/2012
Restock JCPenney City, STATE,
  • Updated computer system using hand scanners.
  • Used scanner to obtain pick-list to pull items from stock and add to store shelves and bins.
  • Built displays and end caps to highlight merchandise and increase sales.
  • Restocked end caps, displays, shelves, bins and racks with new merchandise in an attractive manner.
  • Maintained an organized and correctly rotated stockroom.
  • Checked shelves in all departments to ascertain which merchandise required replenishment.
Education and Training
Expected in 06/2012
High School Diploma:
Old Bridge High School - Matawan, NJ
GPA:
Expected in 05/2015
Associate of Science: Criminal Justice
Brookdale Community College - Lincroft, NJ
GPA:
Expected in 12/2018
Associate of Science: Criminal Justice
Rutgers, The State University of New Jersey - New Brunswick, NJ
GPA:
  • Major in Criminal Justice
  • Minor in Sociology

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Resume Overview

School Attended

  • Old Bridge High School
  • Brookdale Community College
  • Rutgers, The State University of New Jersey

Job Titles Held:

  • Inventory Accuracy Assistant
  • Sales Associate, Men, Women, and Children Shoes
  • Restock

Degrees

  • High School Diploma
  • Associate of Science
  • Associate of Science

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