Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -

Well-trained administrative coordinator, with sound analytical/database management skills. Used to deal with logistics, transport vendors, customs and carriers. I am broadly familiar with Import/Export business, invoicing, international payments, LC collection proceedings, and the global logistics of the supply chain. Qualified to carry out back-office tasks performing a high professional approach. Working experience in countries like Russia, Spain, and UK provides for adaptability. Fluent in Spanish & English, with basic proficiency in Russian and Italian. Excellent sense of priority, organizational capability, and advanced practice as user of MS Office package (including creating and managing MS Access database), ERP tools SAP/AX Dynamics (Navision)/AS400, add up to my skills.

  • Advanced user MS Office and Lotus plus ERP SAP AS400 NAVISION
  • Imports and exports
  • Global logistics
  • Accurate on reporting and performance metrics
  • Fluent in Spanish & English
  • Dependable and good communicator
  • Multicultural experience as team coordinator
  • Multilingual ability Russian and Italian plus
05/2009 to 06/2014
International Logistics & Customer Service Coordinator Fairmount Santrol Gore, VA,
  • Negotiation with freight carriers and forwarders to arrange ocean shipping of refrigerant gases (IMO dangerous goods), LCL, FCL, ISO SOC to overseas destinations, mostly Latin-America and North Africa.
  • Good track of logistic support to the Company dynamic export business annual growth of 30% during the last three years.
  • Creation of shipping related paperwork, custom clearance and forms.
  • Cross-trade proceedings coordination (MBLs/HBLs) through the whole process.
  • Relationships with local transport agencies for ground local distribution. Records & reports on freight spending and shipping related costs. Troubleshoot to meet requested deadlines.
  • Review of Export customer orders for completeness and credit acceptability. Review of letter of credit terms for collection compliance, as well as drafting of L/C amendments as necessary for business. Operative contact with trade banks.
  • 100% LC successful collection rate through this period, including African complex counterparts.
  • Management of domestic customer Spain & Portugal orders (key accounts).
  • Reverse logistics administration for domestic/international sales.
  • Attendance at fairs and specialized events of HVACR industry. Coordinator of a 4-members team. Responsible for training employees on import/export and shipping paperwork.
07/2006 to 04/2009
Purchasing Administrator CREACIONES LYNNAT, S.L. City, STATE,
  • Purchase orders administration with Asian textile suppliers.
  • RFQs and negotiation of supply terms with factories, samples for technical approval, control of goods availability in the factory.
  • Monitoring of shipment status for deliveries ex-Chinese ports to Mediterranean.
  • In charge for internal analytics on pricing and purchase order execution, created tailored analytical database for operative control purpose, in conjunction with existing ERP.
11/2003 to 06/2006
International Purchasing Officer CAYATA, S.L. City, STATE,
  • Order management for components procured from Japanese and European (French, German, Italian) suppliers of automotive components based on OEMs production program wiring requirements with good records performing KPIs.
  • Pricing analytics, RFQ, negotiation and order placement.
  • Tracking of maritime & critical components air shipments, logistics management for Europe EXW deliveries. Successful performance securing component deliveries to prevent manufacturers stops from major customers from OEM automotive industry. Support to Tech Dept. for new projects, samples, prototypes and pre-series, drawings.
  • Eng – Spa – Eng technical translations of PPAP documents for component homologation.
Expected in
Bachelor of Arts: Economics, International
Instituto Superior de Relaciones Internacionales ISRI - Havana,

BA International Economics 4,98/5,00 - Excellence diploma

Expected in
Associate of Arts: Foreign Trade
Instituto del Comercio Exterior - MINCEX - Havana,

B.Com. Foreign Trade Technician, Foreign Trade (Equivalent to AA) - Officially homologated in Spain, Superior Technician on International Trade (FP II Professional Family of Trade and Marketing), 2004.

English Full Proficiency certificate, 1,170 hours in three years.

  • Spanish (Native or bilingual proficiency)
  • English (Full professional proficiency)
  • Russian (Professional working proficiency)
  • Italian (Professional working proficiency)
  • French (Limited working proficiency)
  • Import/export documentation thorough knowledge.
  • Database maintenance AS400/SAP/AX DYNAMICS/NAVISION.
  • First-class B2B customer service and sales support experience
  • Fluent in English & Spanish. Proficient also in Russian and Italian, spoken and written.
  • Remarkable analytical, math skills and reporting capabilities
  • Flexible, able to connect well with colleagues and upper managers. Good relationship builder.
  • No problem working overtime when deadlines require it.
  • Very adaptable as a result of long professional experience.
  • International transport, freight forwarding, tracking shipments, ocean logistics and Customs.
  • Proficient in world geography and Incoterms.
  • Culturally sensitive and understanding of customer/vendors needs
  • Coordinator of a 4-members team.
Work History
07/2000 to 03/2002
Specialist - Capital Markets Area
Banco de Inversiones, S.A. (BdI) Havana, CUBA
05/1997 to 02/2000
Sugar Futures & Options Group Coordinator
CUBAZUCAR Exporting Agency Havana, CUBA
05/1996 to 04/1997
Trading Specialist – Prefinancing Schemes Sugar Industry
CUBAZUCAR Exporting Agency Havana, CUBA
08/1992 to 04/1996
Market Research Specialist
CUBAZUCAR Exporting Agency Havana, CUBA
08/1987 to 07/1992
Commercial Representative at Moscow Office
EMIDICT Importing Agency (ACC) Moscow, RUSSIA
08/1981 to 07/1987
Market Research & Price Analyst junior (trainee)
CUBAFRUTAS Exporting Agency Havana, Cuba

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School Attended

  • Instituto Superior de Relaciones Internacionales ISRI
  • Instituto del Comercio Exterior - MINCEX

Job Titles Held:

  • Specialist - Capital Markets Area
  • Sugar Futures & Options Group Coordinator
  • Trading Specialist – Prefinancing Schemes Sugar Industry
  • Market Research Specialist
  • Commercial Representative at Moscow Office
  • Market Research & Price Analyst junior (trainee)


  • Bachelor of Arts
  • Associate of Arts

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