international export agent resume example with 6+ years of experience
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Motivated, skilled, dedicated and professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Great at meeting customer needs with expert support. Stay on top of demands in fast-paced environments by effectively using slow periods. Maintain organized, clean and safe work areas with diligent attention to important details.
Worked with 1 other teammate heading a small project to recondition printers that were returned via shipping mistakes, selling them at a slightly reduced price instead of scrapping all returned product.
Started a scrap Recovery project that was able use good condition or brand new items, normally thrown into trash and counted as a loss, to go through a recertification process to get reused with new orders saving the company 30,000 annually on small piece purchases.
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- Obtained competitive rates and space with airlines, steamship lines, railways and trucking companies.
- Completed AES filings for U.S. Customs exports requirements, prepared letters of credit and put together export declarations.
- Verified shipments against documents to maintain accuracy.
- Documented waybill data and dimensions and weights of cargo in computer database.
- Followed requirements and regulations for dangerous goods handling.
- Prepared bills of lading, packing lists, dock receipts and certificates of origin for each shipment.
- Used Microsoft and Dell tracking spreadsheets to monitor information about customers, shipments and business activities.
- Maintained current knowledge of relevant legislation, political situations or other factors that could affect freight shipping.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Exceeded goals through effective task prioritization and great work ethic.
- Validated incoming data to check information accuracy and integrity while independently locating and correcting concerns.
- Collaborated with leadership team to identify relevant questions and determine best methods of collection.
- Streamlined research processes to meet tight deadlines for multiple projects.
- Maintained effective databases by preparing, manipulating and archiving information.
- Helped team handle high-volume work by prioritizing tasks and organizing supplies.
- Completed accurate customer credits by carefully reviewing every order.
- Developed and implemented specialized strategies and consistently achieved targets.
- Monitored dell expert software operations to spot and correct problems early.
- Worked effectively with diverse team to accomplish daily objectives and meet long-term goals.
- Protected company and customer data by consistently following customer privacy policies.
- Collaborated with team members to meet daily demands and handle challenging projects.
- Kept all areas clean, organized and in line with company
● Resolved issues based on thorough investigations of concerns.
● Helped improve processes and products by relaying customer feedback.
● Identified causes of product malfunctions and credited affected customers.
● Met inbound customer needs while maintaining strict performance targets.
● Maintained full compliance with legal, health, and safety regulations.
● Troubleshoot problems and developed successful solutions.
● Collaborated with team members to meet daily demands and handle challenging projects.
● Helped team handle high-volume work by prioritizing tasks and organizing supplies.
● Enhanced customer satisfaction with fast, knowledgeable processing service.
● Boosted efficiency by keeping work areas clean, tidy, and free of debris.
● Contributed many successful ideas to improve processing work.
● Completed large processing demand with little oversight.
● Kept accurate records covering production volume, materials used and quality control measures.
● Updated processes based on feedback from department
supervisors and other personnel.
● Met all work requirements by coordinating effective
schedules and correct work orders.
● Coordinated efficient materials flow by swiftly resolving
complaints and eliminating delays.
● Developed and implemented time saving strategies and
consistently achieved targets.
● Boosted efficiency by keeping work areas clean, tidy, and free of debris.
● Served customers by going above-and-beyond to offer
exceptional support for all needs.
● Trained junior team members and monitored on important procedures.
● Troubleshoot problems and developed successful solutions.
● Maintained full compliance with legal, health, and safety regulations.
● Collaborated with team members to meet daily demands and handle challenging projects.
William Mason High School - Mason, OH
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Resume Overview
School Attended
- William Mason High School
Job Titles Held:
- International Export Agent
- Research Associate
- Expert Printer and Projector Processing Teammate
- Scanning Processing Teammate
Degrees
- High School Diploma
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