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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Skilled legislative correspondent and Missouri native with proven policy experience. Effective communicator with a customer service mindset.

Work History
08/2018 to 01/2019 Legislative Correspondent Us Government Other Agencies And Independent Organizations | Chapel Hill, NC,
  • Represent Congressman Young in meetings with constituents and stakeholders
  • Travel with Congressman Young in the district for official business 
  • Process 10,000 constituent inquiries a month with an average response time of 10 days
  • Author 499s covering a wide range of issue areas on a biweekly basis
  • Utilize constituent mapping services for the targeted messaging of Congressman Young's legislative victories
  • Provide weekly reports to Congressman Young, detailing the most popular topics of constituent inquiries
06/2018 to 08/2018 Scheduler/Constituent Services Representative Department Of Administrative Services, State Of Ohio | Massillon, OH,
  • Managed the entirety of Congressman Young's D.C. schedule
  • Served as POC for constituent groups seeking to meet with Congressman Young
  • Retained constituent services role and responsibilities 
11/2017 to 06/2018 Constituent Services Representative Zippy's Inc | Waipahu, HI,
  • Oversaw and revitalized a previously defunct internship program
  • Increased office productivity through the careful delegation of tasks among interns
  • Researched and analyzed various policy issues for the purpose of drafting a legislative fix to those issues
  • Processed flag and tour requests
09/2017 to 11/2017 Legislative Fellow Zippy's Inc | Kailua, HI,
  • Managed incoming mail and drafted responses to constituent correspondence
  • Edited and managed 499s
  • Assisted legislative team with research and bill summaries for multiple issue areas
02/2017 to 05/2017 Intern Congressman Jim Banks (IN-3) | City, STATE,
  • Wrote detailed vote recommendations for Congressman Banks
  • Composed research-backed talking points for Congressman Banks ahead of interviews 
  • Efficiently processed constituent letters, emails, and phone calls via Intranet Quorum
09/2015 to 12/2015 Intern U.S. Department Of State | City, STATE,
  • Held secret level security clearance
  • Staffed the U.S. Ambassador to the United Kingdom during his time in Scotland
  • Assisted in planning and management of a CODEL sent to examine the U.K.'s nuclear weapons
  • Drafted daily cables to update the U.S. Embassy in London on Scotland's political developments
Education
Expected in 2016 Bachelor of Arts | Political Science Indiana University, Bloomington, Indiana GPA:
  • Graduated cum laude
  • Received special Honors designation from Political Science Department
  • Six-time Dean's List member
  • Completed honors thesis analyzing Missouri's political responsiveness to the unrest in Ferguson, Missouri

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Resume Overview

School Attended

  • Indiana University

Job Titles Held:

  • Legislative Correspondent
  • Scheduler/Constituent Services Representative
  • Constituent Services Representative
  • Legislative Fellow
  • Intern
  • Intern

Degrees

  • Bachelor of Arts

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