Youth Service Counselor Over 14 years of military experience served as a primary instructor for Detention Operations and Convoy Operations in the U.S. Army while training over 70,000 troops from the U.S Army, U.S. Air Force, and U.S. Navy deploying to theaters of operation in Iraq, Afghanistan and Guantanamo Bay Cuba. Motivated and able to utilize leadership experiences and training to provide dedicated service to at risk youth. Qualified to lead small and large group presentations, hands on training, and lectures comfortable leading discussion groups; I attend Park University completing a B.S. in Social Psychology. Experienced as a supervisor, coach, and mentor, public speaking, accounting for high value equipment, and sensitive items. Well-qualified professional accustomed to competently managing multiple assignments in fast-paced environments that depend on efficiency and accuracy. Able to make difficult decisions, adhere to rules and policies, communicate effectively, and perform well in stressful situations. Dependable and ready to accept any challenge. Hold a Secret Security Clearance. Organized [Job Title] successful at managing multiple priorities while maintaining a strong work ethic and exhibiting a positive attitude.
Strong public speaker
Effective time management
Strong written and verbal communication skills
Risk management processes and analysis
InternSep 2012 - Apr 2013 Bureau of Land ManagementLas Cruces, NM
Assisted Park Ranger with routine assigned duties.
Helped implement public easement through private lands to develop recreation opportunities on public lands.
Recommended placement of and installed guide signs to ensure correct and safe access.
With minimal guidance and understanding of regulations, aided in monitoring of wilderness study areas (WSA's) for compliance with non-impairment standard in accordance with the Federal Lands Policy and Management Act.
Performed minor mitigation in WSA's including trash removal, illegal route closure and rehabilitation of impacted areas.
In developed recreation areas, assisted with duties including visitor contact services, minor facilities maintenance, trail patrol (on foot), and trail maintenance through use of hand tools.
Assisted abandoned mine lands (AML) section with documentation of abandoned mine sites using maps, global positioning systems (GPS) technology, and photographic equipment.
Assessed danger level and took mitigation measures as necessary.
Platoon SergeantJan 2009 - Nov 2010 US Army, Task Force OutlawFort Bliss, TX
Responsible for 20 soldiers and training companies, training schedules, Composite Risk Management, coordination supply request shortages, Responsible for administering the Army Physical Fitness Test.
Served as officer in charge (OIC) army filed training and ranges.
Provided subject matter expertise according to the U.S.
Army Forces Command (FORSCOM) and applied standards in compound operations according to their guidance.
Conducted and provided after actions reviews (AAR) to training units in order to identify strengths and deficiencies in areas of operations.
Detention Operations InstructorJan 2007 - Nov 2012 US Army Task Force OutlawFort Bliss, TX
Selected as primary senior instructor and successfully trained, validated, and mentored a platoon size element of Army instructors to validate the training of over 50,000 Soldiers, Sailors, and Airmen deploying to different theaters of operation.
Performed duties as the Range Safety Officer and resulted in zero injuries with no loss of training time.
Responsible for $200,000.00 worth of sensitive items, weapons, equipment, and conducted daily and monthly reports and inspections of serviceability and accountability.
Supervised the completion of and completed quarterly and yearly non-commissioned officer evaluation reports (NCOER) of soldier performance.
Detention OfficerSep 2005 - Jan 2007 Maricopa County Sheriff's OfficePhoenix, AZ
Served as a Detention Officer while assigned to Durango jail duties were to monitor conduct of prisoners in housing units during work or recreational activities, according to established policies, regulations, and procedures, to prevent escape or violence.
Recorded information such as prisoner identification, charges, incidences of inmate disturbances, and kept daily logs of prisoner activities.
Searched prisoners, vehicles, and conducted shakedowns of cells for valuables and legal and illegal contraband, such as weapons or drugs.
Completed training to maintain discipline according to Maricopa County Sheriff's Office (MCSO) rules and regulations.
Convoy Operations InstructorJan 2003 - Jun 2005 US ArmyFort Bliss, TX
Trained Army officers and enlisted soldiers in convoy operations tactics, techniques and procedures.
Provided leadership as an Observer Controlled Trainer and assisted in the planning and coordination between deploying units while in training to deploy to Iraq.
Instructing techniques resulted in the trust and confidence of the client units.
Logistic SupervisorMar 2000 - Jan 2003 US Army ReserveMesa, AZ
Served as Supply Sergeant responsible for in-process and out-process of soldiers at a battalion level.
Responsible for 16 training operations that included the planning, preparing, and conducting the training and resources units.
Conducted inventory and maintained hand receipts to include accountability of sensitive items.
Assisted in teaching supply classes to NCO's and Officers in the supply field while providing leadership and support in mobilizing units during Operation Enduring Freedom.
Customer Service RepresentativeSep 1999 - Aug 2005 Catholic Healthcare WestPhoenix, AZ
Contacted customers and responded to inquiries or notify them of claim investigation results or any planned adjustments on their medical bill.
Resolved customers claims, billing, and complaints by performing activities such as refunding money, adjusting bills, for six different hospitals in three different states.
Obtained and examine all relevant information to assess validity of complaints and to determine possible causes, such as incorrect coding, billing, and insurance information that could increase or decrease personal liability.
Computer literate and knowledgeable in the use of the company's computers software, power point, spread sheets, and word.
Continuing Education, Park University, and Social Psychology (92 credits earned).Small Group Instructor Training Course: 1 2009 U.S. ArmyFort Bliss, TX
1 2008 U.S. Army NCO AcademyFort Lewis, WA Police Transition Team Leaders Course, U.S. Army, FT Leonard Wood, MS 2008
Train The Trainer PM Biometrics Instructor, U.S. Army, FT Huachuca, AZ 2008
Unit Supply Specialist BNCOC PH 2
Observer Controller Trainer Course: 1 2007 U.S. ArmyFort Bliss, TX
Combat Life Saver Course: 1 2007 U.S. ArmyFort Bliss, TX
RC Unit Mobilization Planner Course: 1 2005 U.S. Army
TATS SACC BNCOC PH 1, U.S. Army, NCO Academy, FT Lewis, WA, 2004
Unit Supply Specialist Course, U.S. Army, Training Support Center 2004
Unit Prevention Leaders Certification Course: 1 2004 U.S. Amy, FT U.S. ArmyHuachuca Fort Dix, AZ NJ
Primary Leadership Developmental Course: 1 2002 United States Army Noncommissioned Officer Academy U.S. Army U.S. Army NCO Academy FTFort Lewis Lewis, WA
Unit Specialist Course: 1 2001 U.S. ArmyFort Lee, VA
Advanced Studies Diploma: 1 1999 Independence High SchoolGlendale, AZ
Member of DR. Nixon's PTA Honors, Awards, Memberships: Member of the American Legion Wounded Warrior Project Veterans' Preferance: Yes
Army, billing, Computer literate, concise, Controller, client, documentation, GPS, hand tools, Instructor, Instructing, insurance, inventory, Leadership, legal, access, Excel, money, Office, Outlook, Power Point, word, Microsoft Word, weapons, Police, policies, positioning, presentations, coding, Psychology, read, research, Risk Management, Safety, Spanish, spread sheets, supervision, teaching, Trainer, writing skills
Coach and mentor soccer for children ages 4-7 for the city of El Paso at veteran's recreational center since 2012-Present