Excellent customer service, communications, and sales skills.
Proven experience in managing and consulting projects.
Solid Knowledge of interior design concepts including color theory, lighting, and space planning.
Excellent color and architectural finishes coordination, with strong attention to detail.
Dedicated team worker with ability to manage and accomplish tasks and deadlines independently.
Bilingual – Fluent in English and Spanish.
Established Art Living Environment a design services company since July 2020.
The company focuses on emerging trends to incorporate green building and environmental design into commercial and residential projects.
Consult clients to determine architectural preferences and exceed overall design goals.
Develop color palette selections and wallpaper suggestions to enhance the environment of homes or commercial businesses.
Monitor social media and online sources to be informed and aware of industry trends.
Build and maintain client relationships by providing design solutions that met needs and budgets without compromising quality or design intent.
Promote effective marketing strategies to build new business referrals and track leads.
Performed face to face in-home color consultations for renovation and new construction projects to enhance architectural features.
Created room by room color schemes considering existing finishes, furniture, and lighting.
Educated the Do-It-Yourself (DIY) clients and wholesale market on features and benefits of Sherwin Williams premium products geared to exceed client's expectations.
Conducted lead calls to promote the color consultation program for Residential Repaint Sales Representatives new accounts.
Developed color schemes for medical facilities focusing on the health and safety of patients, and employee productivity and budget.
Advised hospitality industry on branding and psychological impact of color, paint products specifications and sheens.
Performed color consultations for project managers and contractors to ensure project deadlines are met.
Consulted clients on Sherwin-Williams wallpaper library.
Visited construction sites and worked with developers to determine color schemes by layout, and architectural finishes.
Advised clients on how to apply paint products in different types of surfaces and environments to accomplish their desire outcome.
Solved product application problems and complaints, to customer satisfaction.
Worked with New Residential Sales Representatives on color trend presentations and scheme coordination for new residential builders.
Developed customcolor schemes for homeowners associations and multi-family homes.
Taught design classes for the real estate market with focus on color impact in the residential re-sale market.
Organized and participated on local community events like the Lake Nona Home & Garden Show, The Oaks National Night Out and Orlando Home & Garden Show, with the intent of promoting the In-Home Color Consultation program and to increase Sherwin Williams presence and sales.
Supported the Designer Executive Account by promoting the Color Snap tools at the yearly Color Mix events.
Promoted the color consultation program at Pro-Shows.
Trained store employees on how to support the decorative services segment.
Managed a team of designers while the program supervisor was unavailable. This included:
o Applying strong leadership and problem-solving skills to maintain team efficiency.
o Resolving client's complaints and store issues through proactive communication.
Recorded client's project details into company database.
Prepared bi-weekly reports of daily workflow for program supervisor.
Created and maintained Sherlink calendar to ensure clear communications with stores and maximize time.
Generated new business through client-referrals, effective networking, and marketing strategies.
Responsible for supporting the sales market of eight Sherwin Williams stores.
Consulted clients on space planning, fabric coordination, and product selection.
Conducted design presentations for clients utilizing the company's 3D design program.
Prepared design boards to help clients visualize and understand design concept.
Performed in-home consultations to determine furniture, accessories, and lighting fixtures.
Maximized marketing initiatives by implementing customer awareness measures.
Optimized a strong knowledge on existing and new products by researching their features and benefits.
Accurately created purchase orders, monitored progress, and ensured delivery at a timely manner.
Maintained a high standard of the overall visual appearance of store showroom displays, tagging of products and accessories, updating accessory catalogs, and design center fabrics.
Utilized Computer Aided Design (CAD) and drafting software to develop floor plans, elevations, three-dimensional, and electrical drawings for client presentations.
Designed furniture for commercial, hospitality and residential projects.
Contacted vendors to determine pricing, lead times and availability of products.
Developed interior design concepts and prepared material boards for presentations.
Assisted with the design of commercial interior projects and high-end residential homes in compliance with local, state, and federal building codes.
Reviewed project costs, budgets, and adherence to schedule.
Coordinated and implemented all aspects of project design from beginning to final installation.
Met with clients to present ideas and develop an overall design plan, budget, estimates, and timeline of project.
Performed daily office duties and maintenance.
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