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integration analyst specialist resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Multi-faceted, efficient and reliable interface analyst with 15 years of information services experience. Twelve years of interface design and development, working with and leading multi-disciplinary teams in interface design, development and testing. Professional, flexible, creative, and service-oriented, I am an experienced problem solver who works collaborative with others to find the best outcome for customers.

Highlights
  • Unix scripting
  • Cloverleaf level 2 certified
  • Proficient in MS office, winbatch, tcl, interface explorer and PSPad.
  • Communication and leadership ability.
  • Design and implement integrated systems interfaces.
  • Excel at seeing long term and short term implications of decisions.
  • Strong analytical and problem solving skills.

Accomplishments
  • Developed monitoring scripts to monitor log files for system errors cutting down on the amount of time analyst needed to spend on maintenance.
  • Led interface team in the implementation and upgrade of major systems including pharmacy, pacs, diagnostic order entry systems and result reporting systems.
  • Identified root cause of multiple interface issues, worked with technical and applications groups to set up a process to pro-actively monitor and resolve issue before users are affected.
  • Led multi-disciplinary team on ways to improve the process of communicating, building and testing new locations.
  • Developed and presented various in service learning experiences, including laboratory computer training, interface training for application and technical analysts and detailed team training for pharmacy, radiology and laboratory applications and interfaces.
Experience
Integration Analyst Specialist, 08/2002 - Current
Accenture Contractor Jobs Bloomington, IL,
  • Designed and developed complex interfaces between various systems including pharmacy,radiology, pacs, laboratory, cardiology, ADT and financial
  • Interface lead analyst for major implementations of pharmacy, Pacs and upgrades of Horizon Clinicals, Pharmacy, Pacs, Cerner.
  • Developed complex test plans and led a multi-disciplinary group in testing and issue resolution of interfaces.
  • Mentor other team members in project work, on call issue resolution, maintenance procedures and overall interface development and design.
  • Create agendas and led effective meetings on interface related subjects.
  • Work with various vendors on implementation, troubleshooting and resolution of interfaces.
  • Part of team that developed and implemented Epic interfaces. Monitor Epic work queues and work with application analysts to improve system functionality as it relates to interface flow.
Application Specialist Sr. I, 09/1999 - 08/2002
Orthocarolina Laurinburg, NC,
  • Develop and document new procedures and methodology and reports.
  • Provide consultation and support for all aspects of interface processing and transaction flow between interfaced systems.
  • Provide consultation and support for transaction processing to data repository.
  • Work with vendor and other teams to resolve production issues and develop system enhancements.
  • Gather design information and translate into program specifications for new interfaces to HL7 standard.
  • Develop and test new interface processes and scripts.
  • Analyze problem trends and determine root cause.
  • Technical training for support analysts.
  • System troubleshooting in a three-tier architecture environment.
  • Assist in project management.
  • Develop access database for team record keeping.
  • Develop financial administration functions for web-based application.
Systems Analyst, 04/1998 - 09/1999
Healthpartners Apple Valley, MN,
  • Monitor system reports for errors and take appropriate action to correct, and develop new solutions to prevent errors.
  • Analyze data, information requirements and flow patterns to define, design and assist in the development of programs and processes.
  • Develop test scripts, perform testing and oversee functional and integration testing.
  • Participate in software implementations and upgrades.
  • Provide on site user support and training.
  • Data Mapping of information between differing systems.
  • Database build for enterprise wide transaction processing data repository.
  • Design user screens for laboratory result viewing.
  • Participate in software implementations and upgrades.
  • Provide on site user training.
Help Desk Analyst, 02/1997 - 04/1998
Aurora Health Care City, STATE,
  • Provide first level support for enterprise wide applications.
  • Provide troubleshooting support for software/hardware issues and escalate to appropriate personnel when necessary.
  • Maintain call records and keep clients informed of the status of calls.
  • Document helpdesk procedures and call policies.
  • Provide system wide notification of outages.
  • Lead Help Desk analyst for Cerner Powerchart.
LIS Support Specialist, 02/1995 - 02/1997
Aurora Health Care City, STATE,
  • Develop and present in-services on computer related changes.
  • Schedule and conduct new employee computer training.
  • Monitor system interface and billing reports and take appropriate corrective action.
  • Document new processes and software upgrades.
  • Test new development.
  • Provide user support for computer related issues and processes.
  • Provide initial troubleshooting for instrument interface and printing issues.
Medical Laboratory Technician, 02/1992 - 02/1995
Aurora Heath Care City, STATE,
  • General bench duties in all areas of the clinical laboratory.
  • Maintenance, diagnosis and repair of laboratory instrumentation.
  • Set up new procedures and write documentation.
  • Team leader for scheduling team/member of Quality Assurance and Procedure team.
Education
B.A: Computer Science, Expected in 1999
-
Lakeland College - Sheboygan, Wisconsin
GPA:
Status -
Associates of Applied Science: Medical Technology, Expected in 1978
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Sauk Valley College - Dixon, Illinois
GPA:
Status -

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Resume Overview

School Attended

  • Lakeland College
  • Sauk Valley College

Job Titles Held:

  • Integration Analyst Specialist
  • Application Specialist Sr. I
  • Systems Analyst
  • Help Desk Analyst
  • LIS Support Specialist
  • Medical Laboratory Technician

Degrees

  • B.A
  • Associates of Applied Science

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