Intake Specialist Resume Example Morgan &Morgan Law Firm

INTAKE SPECIALIST

Experience

Intake Specialist, 09/2018 to Current
Morgan &Morgan Law Firm – ORLANDO, FL

As an intake specialist with Morgan & Morgan, I am the first contact for potential clients of the firm who are seeking legal representation for legal matters. IT was my task to render the free consultation to determine if the potential client's legal inquiry was indeed a matter that the firm is able to assist with.

Account Manager 1, 10/2016 to 04/2018
Staples Business Advantage – Orlando, FL

As an Account Manager 1 with Staples, my main task was to grow accounts through building and maintaining great relationships with business decision makers with consultative sales.
My daily tasks consist of various customer service tasks with a focus on business contact and product sales.
During my time as an AM1, I was the AM1 company wide in facilities sales. This helped to earn me a promotion ato facilities specialist.

Store Manager, 10/2014 to 04/2016
Mattress Firm – Orlando, FL

I was responsible for meeting a daily store sales budgets.
I was also responsible for inventory control, guest services, and store cleanliness.
Outside of my personal sales goals, it was my responsibility to create a motivating and empowering environment for my team to be as successful as possible.

Agent, 07/2014 to 09/2014
American Income Life – Orlando, FL

I had the privilege of helping families develop protections programs specially created based on individual family needs through relationship building with clients and their families.

Account Executive, 09/2013 to 02/2014
CBS Outdoor – Winter Park, FL

During my time with CBS Outdoor, I gained valuable skills in my first experience with outside sales.
In the highly competitive business world, reaching a target audience is the name of the game.
I was instrumental in helping a number of local Orlando business solve their problem of gaining maximum exposure in the highly competitive market.

Leasing Consultant, 05/2011 to 02/2013
Equity Residential – Altamonte Springs, FL

As a leasing consultant, I came to learn how fulfilling it is to positively impact the lives of others.While with Equity residential, I was staffed at property as the only leasing consultant.
It was there that I learned the importance of relationship building and time management.
I learned that a genuine smile and a sincere desire to serve can move mountains.
My responsibilities included, sales, marketing, and property administration.
I was also part of a team that through gaining great relationships with the community residents, took the property from a "C" rating by our company to an "A" rating with a 98% resident satisfaction rating from a 71% rating.

Leasing Consultant, 04/2010 to 11/2010
Picerne Development – Sanford, FL

It was there that I was first exposed to relationship building as a cornerstone of success in the customer service industry.
While employed at Picerne, I worked in the low income housing market.
It was there that my skills in time management and organization were tested as the tax credit housing industry is administration where detail orientation was the key to survival..

Work History

Inside Account Consultant, 10/2016 to Current
Orlando, FL

As an inside account consultant with Staples, my main task is to grow accounts through building and maintaining great relationships with business decision makers with consultative sales.
My daily tasks consist of various customer service tasks with a focus on business contact and product sales.

Store Manager, 10/2014 to 04/2016
Mattress Firm – Orlando, FL

I was responsible for meeting a daily store sales budgets.
I was also responsible for inventory control, guest services, and store cleanliness.
Outside of my personal sales goals, it was my responsibility to create a motivating and empowering environment for my team to be as successful as possible.

Agent, 07/2014 to 09/2014
American Income Life – Orlando, FL

I had the privilege of helping families develop protections programs specially created based on individual family needs through relationship building with clients and their families.

Account Executive, 09/2013 to 02/2014
CBS Outdoor – Winter Park, FL

During my time with CBS Outdoor, I gained valuable skills in my first experience with outside sales.
In the highly competitive business world, reaching a target audience is the name of the game.
I was instrumental in helping a number of local Orlando business solve their problem of gaining maximum exposure in the highly competitive market.

Leasing Consultant, 05/2011 to 02/2013
Equity Residential – Altamonte Springs, FL

As a leasing consultant, I came to learn how fulfilling it is to positively impact the lives of others.While with Equity residential, I was staffed at property as the only leasing consultant.
It was there that I learned the importance of relationship building and time management.
I learned that a genuine smile and a sincere desire to serve can move mountains.
My responsibilities included, sales, marketing, and property administration.
I was also part of a team that through gaining great relationships with the community residents, took the property from a "C" rating by our company to an "A" rating with a 98% resident satisfaction rating from a 71% rating.

Leasing Consultant, 04/2010 to 11/2010
Picerne Development – Sanford, FL

It was there that I was first exposed to relationship building as a cornerstone of success in the customer service industry.
While employed at Picerne, I worked in the low income housing market.
It was there that my skills in time management and organization were tested as the tax credit housing industry is administration where detail orientation was the key to survival..

Education

Bachelor of Science: Hospitality Management, 2009
University of Centural Florida Rosen College of Orlando - Florida

Summary

I have worked in both team oriented environments and unsupervised positions. I have a strong guest service background.My experience has helped me develop the skill of learning new concepts quickly, working well under pressure, and communicating ideas clearly and effectively. I have great experience at filling multiple roles simultaneously. I live life with the enthusiasm, eagerness, and courage to take any opportunity to learn and get better.

Personal Information

Additional Information , Accomplished in relationship selling, Goal-oriented, Self-sufficient, and Friendly.

Skills

Budgets, C, competitive, consultant, credit, clients, customer service, Equity, focus, inventory control, marketing, market, 98, outside sales, relationship building, sales, tax, time management, time

Mmanagement

Additional Information

Life Health,and Annuities License holder. Registered with the Florida Department of Financial Services. License #W207019

Resume Overview

Companies Worked For:

Morgan &Morgan Law Firm
Staples Business Advantage
Mattress Firm
American Income Life
CBS Outdoor
Equity Residential
Picerne Development

School Attended

University of Centural Florida Rosen College of Orlando

Job Titles Held:

Intake Specialist
Account Manager 1
Store Manager
Agent
Account Executive
Leasing Consultant
Inside Account Consultant

Degrees

Bachelor of Science : Hospitality Management , 2009

Intake Specialist Resume Example

Resume Score: 90%

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