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Instructional Designer, e-Learning Specialist Resume Example

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INSTRUCTIONAL DESIGNER, E-LEARNING SPECIALIST
Summary

Dependable and resourceful Corporate Trainer and Instructional Designer adept at organizing and facilitating management and team building training programs. Looking to secure a position with a well-established organization in a stable environment that will lead to a lasting relationship in the corporate education, eLearning and curriculum development field.  

 

 

 

Highlights

Experience in the Graphic/Technical Field: 

  • 18 Years graphic design experience in web/multimedia design using Macintosh and IBM platform.
  • 10 Years photography, film and video/web streaming experience
  • 10 Years networking experience
  • 15 years FTP and LMS experience
  • 8 years' experience with Articulate including video and audio editing
  • 5 Years' experience with Raptivity including Photopshop, Flash,
  • 5 years' experience with Lectora including Flash, animation and video editing
  • 6 years' experience with PeopleSoft Instructional Designer and Trainer
  • 6 years' experience with Adobe Presenter

Working Experience in the Educational Field:  

  • 18 years instructional experience in a Technical School Environment
  • 15 Years instructional experience with non-credit college course environment: Microsoft Office Suite, Windows 7, computer maintenance, Networking in an IBM and Macintosh platform
  • 2 years instructional experience for CIW exam
  • 15 years instructional experience in the corporate environment
  • 15 Years preparation of curriculum and delivery of material, web design
Experience
Instructional Designer, e-Learning Specialist
July 2012 to Current
Federal Reserve Bank - Philadelphia, PA
  • Under the direction of the Training and Communications Project Manager and a Senior Instructional Designer, assist with the development of a significant number of reference documents, job aids for web.based raining for 20,000 users of 12 districts for desktop communication and collaboration technology.
  • Converting Lotus Notes and Sametime software packages to Outlook and Lync software.
  • Testing desktop software with a team to identify features and functions for documentation and training, and help to prioritize "must know" versus "should know" features.
  • Documenting differences between the IBM/Lotus suite and the Microsoft suite.
  • Using existing templates to write custom learning and reference documentation for Microsoft Outlook 2010, Microsoft Lync and other software as needed.
  • Translating technical jargon into common sense, plain English.
  • Using existing e-learning development templates to generate e-learning course content.
  • Create tip sheets and FAQs, and post them online.
Instructional Design/e-Learning Specialist
December 2011 to July 2012
Board of Pensions - Philadelphia, PA

Coordinate and provide training and support to users of the application. 

Schedule training dates/times. 

Facilitate and teach the training courses for users of the application at various locations and locally at the office. 

Travel to various locations (up to 50% of the time), many times with another member of the evaluation team. 

Developer and maintenance of user and reference documentation for the Coordinating the system support helpdesk, demonstrating the system in various presentation contexts. 

• Installing the application software as needed with assistance from the evaluation team. 

• Assisting in other evaluation duties as required. 

Instructional Designer/e-Learning Specialist
December 2010 to December 2011
VWR International - Radnor, PA
  • Work with Subject Matter Experts to identify what students need/are required to learn.
  • Develop objectives and ensure content matches those objectives.
  • Revise and rewrite content to shape it for learning needs and requirements.
  • Structure content and activities for student learning.
  • Create media to support learning (e.g., visual aids for face-to-face, various multimedia for e-learning and online to include video, voice over and flash objects to create interactivity).
  • Develop assessments (note that this does not only mean tests).
  • Adapt instructional materials created for one format to another format (usually this is adapting materials from face-to-face to e-learning).
Graphic Designer, Trainer
June 2009 to December 2010
Creative Group/Soft Assist - King of Prussia, PA

  • Responsible for conducting training and development programs for Treasury Solution clients.
  • Monitor, evaluate and record training activities and program effectiveness.
  • Organize and develop, or obtain, training procedure manuals and guides and course materials such as handouts and visual materials.
  • Interface with IMs/management to ensure Rush training are being managed in a timely manner
  • Schedule client trainings
  • Manage training calendar
  • Manage training queue for aged items
  • Help in the cleanup exercise of the pending trainings
  • Support the trainers on Webinars and developing CM tutorials
Curriculum Developer/Trainer
February 2009 to June 2009
Net5 - Belize City, Belize
  • Create and employ complex group and individual technical and Soft Skills training modules for both employees and customers using Flash and Articulate to formulate a module that was interactive and engaging.
  • About 70% of these modules were employed within a Learning Center.
  • Approximately30% was Instructor lead classes.
  • Developed an LMS system for monitoring results and retesting if necessary.
  • Maintained shelf life by continuing to update course material.
  • Meet with SME(s) on a regular basis to maintain course objectives and follow needs analysis with "take aways" and Learning Guides as needed.
  • Partnering with department employee managers to maintain report of learning needs.
Web Based Curriculum Designer/Instructor
March 2008 to February 2009
American Express - Phoenix, AZ
  • Responsible for designing, developing and integrating training through multiple media including internet, intranet, electronic notebook, CD Rom, and print job aids for local and international clients using Raptivity.
  • Consulted with and evaluated the internal needs of the client associate with different training initiative and formulated instructional solutions to achieve organizational goals.
  • Through research, created the gap analysis reports to determine specific areas of training needs.
  • Design efficient and effective training programs that included Photoshop and Flash effects to support the overall international training strategy.
  • Provide project management for the completion of courses developed.
  • Provide classroom instruction in the courses developed when needed.
Web Based Curriculum Developer
March 2006 to March 2008
Recovery Innovations - Phoenix, AZ
  • Consult with regional business leaders to identify and define training needs and goals within the region
  • Monitor and report on regional training effectiveness within the region and conducted performance analysis to assess and present appropriate to stakeholders.
  • Directed managed regional Enterprise trainers.
  • Contribute to the development of standard/global learning practices and responsible for implementation and monitoring the application of instructional aids for challenged candidates using Captivate as a design tool.
  • Develop, review and facilitate training as needed.
  • Maintain content for global/functional training curricula.
Curriculum Developer/Instructor
March 2001 to March 2006
Equitable Gas Company - Pittsburgh, PA
  • Design, develop and deliver training sessions on instructional best practices and professional development topics.
  • Coordinate the logistics of training including: scheduling the event, location and equipment, marketing, and registering participants.
  • Provide one-on-one assistance to all college employees.
  • Develop and maintain appropriate resources on the Center for Teaching, Learning and Technology Web page, including training manuals, job aids and tutorials.
  • Act as the subject matter expert to the Center for Teaching, Learning and Technology, and to the college as a whole, to establish instructional design standards.
  • Incorporate instructional design methodology into faculty and staff professional development offerings.
  • Represent the Center for Teaching, Learning and Technology on the Faculty Development Learning Excellence Team on issues related to faculty curriculum development.
  • Partner with faculty, staff and administrators to offer a variety of training activities through the Center for Teaching, Learning and Technology.
  • Perform other duties as assigned.
Education
Bachelor's Degree : Communication and Multi Media Design Communicati, 2004Penn State - Pittsburgh, PA
Associate Degree : Computer Graphics, 1999Northampton County Community College - Northampton, PA, USA
Specialized Diploma : Computer Graphics, 1998Northampton County Community College - Northampton, PA
Certifications

Adobe C3 

MOUS 

CIW 

 

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Federal Reserve Bank
  • Board of Pensions
  • VWR International
  • Creative Group/Soft Assist
  • Net5
  • American Express
  • Recovery Innovations
  • Equitable Gas Company

School Attended

  • Penn State
  • Northampton County Community College

Job Titles Held:

  • Instructional Designer, e-Learning Specialist
  • Instructional Design/e-Learning Specialist
  • Instructional Designer/e-Learning Specialist
  • Graphic Designer, Trainer
  • Curriculum Developer/Trainer
  • Web Based Curriculum Designer/Instructor
  • Web Based Curriculum Developer
  • Curriculum Developer/Instructor

Degrees

  • Bachelor's Degree : Communication and Multi Media Design Communicati , 2004
    Associate Degree : Computer Graphics , 1999
    Specialized Diploma : Computer Graphics , 1998

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