Federal Reserve Bank - Instructional Designer, e-Learning Specialist Resume Example

Coordinate and provide training and support to users of the application. 

Schedule training dates/times. 

Facilitate and teach the training courses for users of the application at various locations and locally at the office. 

Travel to various locations (up to 50% of the time), many times with another member of the evaluation team. 

Developer and maintenance of user and reference documentation for the Coordinating the system support helpdesk, demonstrating the system in various presentation contexts. 

• Installing the application software as needed with assistance from the evaluation team. 

• Assisting in other evaluation duties as required. 

• Work with Subject Matter Experts to identify what students need/are required to learn.
• Develop objectives and ensure content matches those objectives.
• Revise and rewrite content to shape it for learning needs and requirements.
• Structure content and activities for student learning.
• Create media to support learning (e.g., visual aids for face-to-face, various multimedia for e-learning and online to include video, voice over and flash objects to create interactivity).
• Develop assessments (note that this does not only mean tests).
• Adapt instructional materials created for one format to another format (usually this is adapting materials from face-to-face to e-learning).

• Responsible for conducting training and development programs for Treasury Solution clients.
• Monitor, evaluate and record training activities and program effectiveness.
• Organize and develop, or obtain, training procedure manuals and guides and course materials such as handouts and visual materials.
• Interface with IMs/management to ensure Rush training are being managed in a timely manner
• Schedule client trainings
• Manage training calendar
• Manage training queue for aged items
• Help in the cleanup exercise of the pending trainings
• Support the trainers on Webinars and developing CM tutorials

• Create and employ complex group and individual technical and Soft Skills training modules for both employees and customers using Flash and Articulate to formulate a module that was interactive and engaging.
• About 70% of these modules were employed within a Learning Center.
• Approximately30% was Instructor lead classes.
• Developed an LMS system for monitoring results and retesting if necessary.
• Maintained shelf life by continuing to update course material.
• Meet with SME(s) on a regular basis to maintain course objectives and follow needs analysis with "take aways" and Learning Guides as needed.
• Partnering with department employee managers to maintain report of learning needs.

• Responsible for designing, developing and integrating training through multiple media including internet, intranet, electronic notebook, CD Rom, and print job aids for local and international clients using Raptivity.
• Consulted with and evaluated the internal needs of the client associate with different training initiative and formulated instructional solutions to achieve organizational goals.
• Through research, created the gap analysis reports to determine specific areas of training needs.
• Design efficient and effective training programs that included Photoshop and Flash effects to support the overall international training strategy.
• Provide project management for the completion of courses developed.
• Provide classroom instruction in the courses developed when needed.

• Consult with regional business leaders to identify and define training needs and goals within the region
• Monitor and report on regional training effectiveness within the region and conducted performance analysis to assess and present appropriate to stakeholders.
• Directed managed regional Enterprise trainers.
• Contribute to the development of standard/global learning practices and responsible for implementation and monitoring the application of instructional aids for challenged candidates using Captivate as a design tool.
• Develop, review and facilitate training as needed.
• Maintain content for global/functional training curricula.

• Design, develop and deliver training sessions on instructional best practices and professional development topics.
• Coordinate the logistics of training including: scheduling the event, location and equipment, marketing, and registering participants.
• Provide one-on-one assistance to all college employees.
• Develop and maintain appropriate resources on the Center for Teaching, Learning and Technology Web page, including training manuals, job aids and tutorials.
• Act as the subject matter expert to the Center for Teaching, Learning and Technology, and to the college as a whole, to establish instructional design standards.
• Incorporate instructional design methodology into faculty and staff professional development offerings.
• Represent the Center for Teaching, Learning and Technology on the Faculty Development Learning Excellence Team on issues related to faculty curriculum development.
• Partner with faculty, staff and administrators to offer a variety of training activities through the Center for Teaching, Learning and Technology.
• Perform other duties as assigned.