Installer Helper Resume Example Pinkston Custom Flooring

INSTALLER HELPER

Professional Summary

Skilled Production Worker offering 10+ years of experience in warehouse and manufacturing environments. Focused on being productive and safety-minded at all times.

Multi-talented Shipping Clerk consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Experienced Manager with over 10 years of experience in Shipping and Receiving as well as Marketing. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Skills

Material loading and unloading
Machinery operation
Organization
Supervision
Relationship development

Team management
Customer service
Problem resolution
Communications

Work History

Installer Helper, 01/2012 to Current
Pinkston Custom Flooring – Memphis, TN

Assembled Flooring products according to changing daily work orders and specific customer needs.
Enthusiastically took on additional shifts during peak work periods to keep projects on schedule.
Conducted quality inspections of finished products and made minor repairs to meet project expectations.

Warehouse Worker, 10/2019 to 02/2020
Hall's Feed – Memphis, TN

Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
Loaded, unloaded and moved material to and from storage and production areas.
Identified inadequate materials and faulty equipment and brought to supervisors' attention.
Used forklifts and pallet jacks to relocate products.
Performed general housekeeping and cleaning tasks, including, sweeping, pulling weeds, painting and power washing.
Transferred inventory to and from target destinations using forklifts and other transportation vehicles.
Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.
Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Checked packages and merchandise for damage and quickly notified vendors to request replacements.
Prepared orders for shipment by systematically picking, packing and labeling merchandise.
Manually transported warehouse materials weighing up to Number pounds and maintained stamina while standing, sitting, bending and walking for extended periods of time.
Managed product staging to efficiently transfer items between receiving, storage and shipping locations.

Assistant Manager, 12/2013 to 08/2015
Lenny's Franchise Systems LLC – Memphis, TN

Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Supported staff development and goal attainment by focusing on skill development and job satisfaction.
Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
Trained team members in successful strategies to meet operational and sales targets.
Monitored employee performance and developed improvement plans.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
Assisted Manager in interview process of prospective employees and provided feedback.
Provided current employees options for additional training opportunities.
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Maintained positive customer relationships by responding quickly to customer service inquiries.

Team Leader, 12/2012 to 04/2014
Fed Ex – Memphis, TN

Documented counts and sorted finished work to promote easy access for shipping or additional processing.
Maximized efficiency by removing safety hazards and debris from work areas.
Modeled exceptional customer service and mentored associates on direct link between revenue growth and customer loyalty.
Facilitated training for associates through daily coaching and regular performance appraisals.
Trained team on all aspects of operating procedures and company services.
Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
Assessed workloads to meet seasonal fluctuation needs.
Adhered to rigorous standards for customer service, merchandising and operational safety.
Built strong relationships with customers through positive attitude and attentive response.

Education

Diploma: College Prep, 05/2000
Ridgeway High School - Memphis, TN

Resume Overview

Companies Worked For:

Pinkston Custom Flooring
Hall's Feed
Lenny's Franchise Systems LLC
Fed Ex

School Attended

Ridgeway High School

Job Titles Held:

Installer Helper
Warehouse Worker
Assistant Manager
Team Leader

Degrees

Diploma : College Prep , 05/2000

Installer Helper Resume Example

Resume Score: 80%

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