Dedicated, loyal and customer-oriented Supervisor. Possesses strong knowledge of best practices and principles of employee coordination including work assignment, planning, review and training in work procedures. Blends superb time management and organizational skills with attention to detail. Quality driven leader, leveraging exceptional employee training and development capabilities. Supports corporate strategy by developing team and individual goals, objectives, operational standards and expectations for safety, quality and productivity.
Skills
Following safety practices
Customer service
Blueprint reading
Site management
Goal-oriented
Process improvement
Leadership
Mentoring and coaching
Personnel management
Organization
Team management
First Aid/CPR
MS Office
Operational improvement
Inventory management
Planning and coordination
Experience
Installer, Field Supervisor, 09/2017 - Current Aclara Technologies LLC – City, STATE,
Inventoried required material, tools and equipment to record product on-hand or to be ordered.
Trained over 50 new team members to meet quality and efficiency standards for each project.
Monitored timelines, set up order of operations and managed field schedules.
Demonstrated efficiency and dedication to quality by successfully contributing to over 500,000 completed jobs.
Completed projects milestones on time by keeping team members on task and operating with efficiency.
Implemented proactive adjustments to work by evaluating current performance and progress with critical eye.
Followed safety guidelines for using tools, equipment and heavy machinery to avoid accidents and injury.
Completed daily appointment schedule to drive quality and timely service.
Wired equipment and followed safe electrical procedures to eliminate risk.
Developed successful resolutions for issues that arose during field operations.
Maintained inventory of supplies, materials and tools needed to work on job sites.
Delivered exceptional service to customers by answering questions and responding quickly to issues.
Reviewed daily schedules and work orders to determine supplies and materials needed for assignments.
Demonstrated proper use of equipment to customers to reduce risk of accidents or damage to health and to meet health and safety requirements.
Head Installer, 03/2012 - 07/2017 Jerico Installations – City, STATE,
Read and comprehended technical documentation, checked measurements and reviewed site conditions to facilitate installation.
Followed safety guidelines for using tools and equipment to avoid accidents and injury.
Trained 15 new team members to meet quality and efficiency standards for each project.
Applied knowledge of carpentry and general construction to complete attractive finish work.
Demonstrated efficiency and dedication to quality by successfully contributing to over 500 completed jobs.
Installed complete systems at new residential and business construction sites.
Communicated with clients, delivering timely and relevant status updates.
Monitored team progress and enforced deadlines.
Outlined work plans, assessed resources and determined timelines for projects.
Prepared and submitted daily work-site reports.
Conducted technical and customer meetings to increase communication and strengthen internal and external relationships.
Oversaw and led 2 teams, project milestone completion and quality of work performed.
Supervised 15 team members, offering constructive feedback on work performance.
Supervised crew to facilitate top quality and achievement of project milestones.
Trained and mentored junior team members, leveraging previous experiences to deliver optimal project approach.
Reviewed daily schedules and work orders to determine supplies and materials needed for assignments.
Demonstrated proper use of equipment to customers to reduce risk of accidents or damage to health and to meet health and safety requirements.
Inspected completed work to assess quality and identify skill or ability issues.
Established and enforced clear safety policies to protect workers from injury.
Deli Clerk, Manager, 09/2002 - 03/2012 Frank & Joe’s Deli – City, STATE,
Received new inventory and rotated stock by dates to keep items fresh and usable.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels variances.
Trained employees on additional job positions to maintain coverage of roles at all times.
Recruited and hired qualified candidates to fill open positions.
Reduced shrink by developing culture of loss prevention, improving return processes and upgrading store layout.
Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
Stayed calm and professional in all situations and resolved conflicts to customer satisfaction.
Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans.
Education and Training
High School Diploma: , Expected in 06/2006 - Saint Raymond High School - Bronx, NY GPA: GPA: 90/100
Accomplishments
Certifications: OSHA 30, CPR certified and other various Certificates of Appreciation.
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